Prepared in June 2014
Towards a Safe
and Prosperous Life
with Consumers’
Peace of Mind
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What is the Consumer Affairs Agency all about?
Working to advance consumer affairs policies
Towards safe daily living - Protecting consumers from scams, etc.
Selecting better products and services with peace of mind - For informed food choices
Protecting consumers' rights
Aiming to create a society with consumer-citizenship
Checking commodity price movements
Supporting the field of local consumer administration
We have more and more tasks to do at the Consumer Affairs Agency
the safet an peace of min in people s li es hich therefore surface as signi cant
mono i e poisoning acci ents cause gas re ater heaters an ele ator acci ents a flurr of foo misla eling cases an rampant occurrences of scams targeting senior
an staffe ith suf cient personnel as eli erate ith the aim of eliminating the
Table of Contents
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Supporting the field of local consumer administration
the safet an peace of min in people s li es hich therefore surface as signi cant
mono i e poisoning acci ents cause gas re ater heaters an ele ator acci ents a flurr of foo misla eling cases an rampant occurrences of scams targeting senior
an staffe ith suf cient personnel as eli erate ith the aim of eliminating the