Today, you will:
1. Learn useful vocabulary related to COMPANY POLICIES. 2. Review the Articles used with Generic Count Nouns. Main Topic 1: BUSINESS INTRODUCTIONS
Lesson 7: Company Policies
(20-25 minutes)I.VOCABULARY
Exercise 1: What’s the meaning?(5-6 minutes)
Choose the meaning of the underlined words from the choices that follow. Then practice using the words in your own sentences.
1. The human resource team finds it most challenging to regulate (調整する、調節する) a steady flow of applicants all year round.
a. control b. minimize c. collect d. improve
2. To approach true customer responsiveness, we find it necessary to implement (実施する、 実行する) certain reward and penalty systems within the company.
a. avoid b. prevent c. carry out d. minimize
3. The management has the final verdict on whether or not to dismiss (解雇する、免職する)
employees who will be found liable. a. punish
b. discharge c. sue d. discipline
4. Permission (許可、承認) should be asked from both the management and the human resource department on matters of employee leaves.
5. Overall, our company believes that the best policy (方策、やり方) is honesty and integrity among all its employees.
a. guide b. rule c. pattern d. incentive
Exercise 2: What’s the word? (5-7 minutes)
Read the following dialog with your tutor and try to use context clues to fill in the blanks with the most appropriate word. You can find the missing word from the pool of words at the bottom.
Carl is a newly hired agent in a call center. He was seen by his supervisor making a mistake while in a conversation with a customer.
Supervisor: I was on the other line listening to your conversation with the client and I’ve just
heard you telling her that it is mandatory to give her credit card information. You know that it is not true. Will you care to explain this to me?
Carl: Sir, I am sorry. I did not know that we are not allowed to say that. I did not intend to
(1) __________ our policies regarding that.
Supervisor: Do you not realize that you can be charged with (2) ________ because of that? Carl: No, sir. It was not a (3) _________ act on my part.
Supervisor: Okay. If you insist that you are not guilty, let me just remind you once again that
when you are within the (4) ________ of our company, it is your legal obligation to know all our policies, most especially when dealing with our clients. And whenever you are unsure of any actions, you should always ask first so I could (5) __________ you to do it.
II.GRAMMAR REVIEW:
Topic: Articles used with Generic Count Nouns (5-6 minutes) (総称の可算名詞につく冠詞)
Nouns can be classified into three, according to meaning: Definite (writer and reader share common knowledge of the subject), Indefinite (writer and reader do not share common
knowledge of the subject), and Generic. Generic count nouns are nouns that represent a whole class, not just a specific individual or a group . Since Generic Count nouns may be expressed in different ways, a proper article should be used each time. It may be one of the following: (名詞は意味によって３つの種類に分けられます。①特定の名詞(書き手と読み手が主語 について共通の知識をもつ)、②不特定の名詞(書き手と読み手が主語について共通の知 識をもたない)、③総称の名詞です。総称の可算名詞とは、何かを個々ではなく全体で 表す名詞をいいます。総称の可算名詞はそのつど違う形で表されるので、異なった冠詞 が必要になります。例をみてみましょう。)
a. “The” – the generic count noun is singular and refers to the collective general idea of the word itself.
“The” – 総称の可算名詞が単数で、その名詞の中でも特定のものを表している場 合
The computer is necessary for effective data management.
(そのコンピューターは、効率的なデータ管理のために必要だ。)
b. “A / An” – the generic count noun is singular. We do not use “the” because it is used as a noun specific to one but used to represent a whole idea.
Choices:
a. authorize(～を許可する) b. neglect (無視する、軽視する c. fraud(不正行為、詐欺) d. premises (敷地)e. deliberate(故意の、意図的な) f. promise(約束、契約)
c. No article – the generic count noun is plural. 冠詞なし – 総称の可算名詞が複数の場合。
Computers are necessary for effective data management.
(コンピューターは、効率的なデータ管理のために必要だ。)
Remember:
The usual application of “a/an” and “the” in definite and indefinite count nouns is altered when dealing with Generic Count Nouns. Make sure to note proper subject-verb agreement when dealing with either singular or plural subjects.
(ポイント：総称の可算名詞では、名詞が特定のものかそうでないかによって、“a/an” と “the”を使い分ける。また、動詞は名詞の単数形、複数形を受ける形にする。)
More Sample Sentences (例文):
A / An The No article
In implementing company safety policies, a security guard is great help.
会社の保安方針を取り入れる 中で、警備員はとても役に立 つ
In implementing company safety policies, the security guard is great help.
会社の保安方針を取り入れる 中で、その警備員はとても役 に立つ
In implementing company safety policies, security guards are great help.
会社の保安方針を取り入れる 中で、警備員たちはとても役 に立つ
Comprehension Check:
What other generic count nouns can you think of in your work place? Try to construct simple sentences using them and practice using the correct articles.
Exercise 1: Incomplete Sentences(5-6 minutes)
Choose the word or phrase that would best complete the following sentences. 1. To effectively implement company policies, _________are a necessity.
a. telephone b. a telephone c. the telephone d. telephones
2. When an employee is assigned to go on a field work, __________should be accomplished.
a. official Business form b. official Business forms c. an Official Business form d. the Official Business forms
3. __________ are effective motivators for employees to excel in their work. a. Bonus
b. A bonus c. The bonus d. Bonuses
4. __________ is a phenomenal technological advancement in security. a. CCTV system
b. CCTV systems c. A CCTV systems d. The CCTV system
5. __________ never reaches his career goal. a. Delinquent employee
b. Delinquent employees c. A delinquent employee
