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JAIST Repository: 価値ネットワークに関するインテリジェンスの重要性:インターネット出現時にNTTはどのように競争環境を見ていたか

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Japan Advanced Institute of Science and Technology

JAIST Repository

https://dspace.jaist.ac.jp/ Title 価値ネットワークに関するインテリジェンスの重要性 :インターネット出現時にNTTはどのように競争環境を 見ていたか Author(s) 石松, 宏和; 杉原, 太郎; 井川, 康夫 Citation インテリジェンス・マネジメント, 2(1): 17-27 Issue Date 2010

Type Journal Article Text version publisher

URL http://hdl.handle.net/10119/9565 Rights Copyright (C) 2010 日本コンペティティブネスインテ リジェンス学会. 石松宏和,杉原太郎,井川康夫, イ ンテリジェンス・マネジメント, 2(1), 2010, 17-27. Description

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>ㄽᩥ@



౯್ࢿࢵࢺ࣮࣡ࢡ࡟㛵ࡍࡿ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢ㔜せᛶ

࢖ࣥࢱ࣮ࢿࢵࢺฟ⌧᫬࡟

NTT ࡣ࡝ࡢࡼ࠺࡟➇த⎔ቃࢆぢ࡚࠸ࡓ࠿



The Importance of Intelligence on the Value Network

How Did NTT View its Competitive Environment at the Emergence of the Internet?



▼ᯇᏹ࿴㸪ᮡཎኴ㑻㸪஭ᕝᗣኵ



$EVWUDFW

Traditional research on competitive intelligence has not distinguished products from services clearly. In adjacent research areas, however, discussions about intersections and differences between products and services are very active. Affected by this trend, this paper conducted a single case study to explore differences between competitive intelligence of telecommunication service and traditional competitive intelligence by analyzing how NTT viewed its competitive environment at the emergence of the Internet. We found that one of unique characteristics exhibited by this case is intelligence on the value network proposed by Christensen, and analyzed that intelligence in contrast to technology intelligence. As a result, we developed two hypotheses: (1) technology intelligence and intelligence on the value network can be handled independently, (2) when a given firm is not far behind in technology, intelligence on the value network can be a source of competitive advantage.

 せ᪨ ᚑ᮶ࡢࢥࣥ࣌ࢸ࢕ࢸ࢕ࣈ࢖ࣥࢸࣜࢪ࢙ࣥࢫ◊✲࡛ࡣ㸪〇ရ࡜ࢧ࣮ࣅࢫࡀ᫂☜࡟༊ูࡉࢀ࡚ࡇ࡞࠿ࡗࡓࠋࡋ࠿ࡋ㞄᥋ Ꮫၥ㡿ᇦ࡟࠾࠸࡚ࡣ㸪〇ရ࡜ࢧ࣮ࣅࢫ࡟㛵ࡍࡿඹ᭷㒊ศࡸᕪ࡟㛵ࡍࡿ㆟ㄽࡀάⓎ࡟⾜ࢃࢀ࡚࠸ࡿࠋࡇࡢὶࢀࢆཷࡅ࡚ ᮏㄽᩥ࡛ࡣ㸪ᚑ᮶ࡢࢥࣥ࣌ࢸ࢕ࢸ࢕ࣈ࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡜ࢧ࣮ࣅࢫࡢࢥࣥ࣌ࢸ࢕ࢸ࢕ࣈ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢᕪ࡟㛵ࡍ ࡿ௬ㄝᥦ♧࡟ࡼࡾ㸪ࢧ࣮ࣅࢫ⏘ᴗ࡟࠾ࡅࡿࢥࣥ࣌ࢸ࢕ࢸ࢕ࣈ࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡬ࡢᏛ⾡ⓗᐤ୚ࢆ┠ⓗ࡟ࡍࡿࠋලయⓗ ࡟ࡣNTT ࡀ㸪࢖ࣥࢱ࣮ࢿࢵࢺฟ⌧᫬࡟⮬♫ࡢ➇த⎔ቃࢆ࡝ࡢࡼ࠺࡟ㄆ㆑ࡋ࡚࠸ࡓ࠿ࡢ༢୍஦౛◊✲ࢆ⾜ࡗࡓࠋ〇ရ ࡜ࢧ࣮ࣅࢫࢆษࡾศࡅࡿどⅬࡣChristensen ࡀᥦၐࡋࡓ౯್ࢿࢵࢺ࣮࣡ࢡ࡟ồࡵ㸪ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡜ᑐẚࡋ࡚ ศᯒࡋࡓࠋ⤖ᯝ࡜ࡋ࡚㸪(1)ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡜౯್ࢿࢵࢺ࣮࣡ࢡ࡟㛵ࡍࡿ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡣ⊂❧ࡋ࡚ᢅ࠺ࡇ࡜ ࡀ࡛ࡁࡿ㸪(2)⮬♫ࡢᢏ⾡ࡀ➇ྜ௚♫࡟ẚ࡭࡚኱ࡁࡃ㐜ࢀ࡚࠸࡞࠸ሙྜ㸪౯್ࢿࢵࢺ࣮࣡ࢡ࡟㛵ࡍࡿ࢖ࣥࢸࣜࢪ࢙ࣥࢫ ࡀ➇தຊࡢ※Ἠ࡜࡞ࡿ࡜࠸࠺஧ࡘࡢ௬ㄝࡀ⏕ᡂࡉࢀࡓࠋ 1 ࣮࣌ࢪ┠᭱ୗẁ ࣉࣟࣇ࢕࣮ࣝࡢࢫ࣮࣌ࢫ࡜ࡋ࡚࠶ࡅࡿ

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Hirokazu ISHIMATSU北陸先端科学技術大学院大学 知識科学研究科  博士後期課程在学 ●日本大学大学院グローバル・ビジネス研究科修士(経営学)〒923-1292 石川県能美市旭台1-1050-5539-3465[email protected]

Doctoral Student, Graduate School of

Knowledge Science, Japan Advanced Institute of Science and Technology

Graduate School of Business, Nihon UniversityMBA

1-1 Asahidai, Nomi, Ishikawa 923-1292,

Japan **Taro SUGIHARA ●北陸先端科学技術大学院大学 知識科学研究科  助教 ●京都工芸繊維大学大学院 工芸科学研究科 ●博士(工学) ●〒923-1292 石川県能美市旭台1-1 ●0761-51-1723 ●[email protected]

●Graduate School of Knowledge Science, Japan Advanced Institute of Science and Technology, Assistant Professor

●Graduate School of Science and Technology, Kyoto Institute of Technology

●PhD in Engineering

1-1 Asahidai, Nomi, Ishikawa 923-1292,

Japan ***Yasuo IKAWA北陸先端科学技術大学院大学・知識科学研究科  教授、先端領域社会人教育院・院長(兼務) ●東京工業大学大学院理工学研究科・修士課程  (電子工学専攻)修了 ●工学博士(東京工業大学) ●〒923-1292 石川県能美市旭台1-1 ●0761-51-1721 ●[email protected]

Professor, Graduate School of Knowledge

Science and Director, Center for Advanced Education for Working Professionals, Japan Advanced Institute of Science and Technology

●Master of Engineering, Tokyo Institute of Technology

●Doctor of Engineering

●1-1 Asahidai, Nomi, Ishikawa 923-1292, Japan

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ࡣࡌࡵ࡟

㏆ᖺ㸪ඛ㐍ᅜ࡟࠾࠸࡚ࡣ㸪ࡑࡢ⤒῭άືࡢ୰ᚰࡀᕤᴗ 〇ရࡢ〇㐀࠿ࡽࢧ࣮ࣅࢫ࡟⛣ࡾኚࢃࡗ࡚࠸ࡿ[1]ࠋᚑ᮶ࡢ ᕤᴗ〇ရࡶ㸪౛࠼ࡤ㡢ᴦ㈍኎ࢧ࣮ࣅࢫ࡟࠾ࡅࡿiPod ࡢ ࡼ࠺࡟㸪ࣁ࣮ࢻ࢙࢘࢔㸪ࢯࣇࢺ࢙࢘࢔㸪ࢧ࣮ࣅࢫࢆ⤖ྜ ࡋࡓࣅࢪࢿࢫࣔࢹࣝ[2]ࡢ୰ࡢ୍せ⣲࡟㐣ࡂ࡞࠸஦౛ࡀ ᛴ㏿࡟ቑຍࡋ࡚࠸ࡿࠋࡇࡢᵝ࡞ὶࢀࡣ⤒ႠᏛ࡟ࡶᙳ㡪ࢆ ୚࠼࡚࠸ࡿࠋ࢖ࣀ࣮࣋ࢩࣙࣥㄽ[3][4][5]㸪࣐࣮ࢣࢸ࢕ࣥ ࢢㄽ[6][7]㸪᪂〇ရ㛤Ⓨㄽ[8][9][10]࡞࡝ࡢྛ◊✲ศ㔝࡟ ࠾࠸࡚㸪ࡑࡢ୺せ◊✲ᑐ㇟ࡀࠕ〇ရࠖ࠿ࡽࠕࢧ࣮ࣅࢫࠖ ࡬ࢩࣇࢺࡋ࡚࠸ࡿࠋࡲࡓ㸪ࡑࢀࡒࢀࡢᏛ⾡㡿ᇦ࡟࠾࠸࡚ ศᩓⓗ࡟⾜ࢃࢀ࡚ࡁࡓࢧ࣮ࣅࢫࡢ◊✲ࢆ㸪ࢧ࣮ࣅࢫࢧ࢖ ࢚ࣥࢫ࡜࠸࠺࿧⛠ࡢୗ㸪Ꮫ㝿ⓗ࡟࡜ࡾࡲ࡜ࡵࡼ࠺࡜ࡍࡿ άື[11]ࡶ⾜ࢃࢀ࡚࠸ࡿࠋ ࢥࣥ࣌ࢸ࢕ࢸ࢕ࣈ࢖ࣥࢸࣜࢪ࢙ࣥࢫ㸦௨ୗCI ࡜␎ࡍ㸧 ࡟┠ࢆྥࡅࡿ࡜㸪CI ࡢඛ⾜◊✲ࡶ௚ࡢᏛ⾡㡿ᇦྠᵝ࡟〇 ရ࡜ࢧ࣮ࣅࢫࡀྠࡌᯟ⤌ࡳ࡛ᤊ࠼ࡽࢀࡿࡇ࡜ࢆ࢔ࣉࣜ࢜ ࣜ࡟௬ᐃࡋ࡚ࡁࡓࠋ౛ࢆᣲࡆࡿ࡜㸪Gilad ࡣ⮬㌟ࡢⴭ᭩ ࡢ஦౛◊✲࡛㸪㔠⼥ࢧ࣮ࣅࢫ௻ᴗ࡜⯟✵ᶵ〇㐀௻ᴗࢆྠ ิ࡟ᢅࡗ࡚࠸ࡿ[12]ࠋࡲࡓ㸪CI ࡣࡑࡢⓎᒎ㐣⛬࡟࠾࠸࡚ ࣐࣮ࢣࢸ࢕ࣥࢢㄽࡢከ኱࡞ᙳ㡪ࢆཷࡅࡓ[13]ࠋࡋ࠿ࡋࡑ ࡢ࣐࣮ࢣࢸ࢕ࣥࢢㄽࡣ㸪๓㏙ࡢ㏻ࡾ◊✲ࡢ㔜Ⅼࡀ〇ရ࠿ ࡽࢧ࣮ࣅࢫ࡬⛣⾜ࡋ࡚ࡁ࡚࠸ࡿࠋࡲࡓ࢖ࣀ࣮࣋ࢩࣙࣥㄽ ࡟࠾࠸࡚ࡣ㸪〇ရ࡜ࢧ࣮ࣅࢫࡢ࢖ࣀ࣮࣋ࢩࣙࣥ࡟࠾ࡅࡿ ඹ㏻㒊ศࡸᕪࡢ᫂☜໬࡟ດࡵ࡚࠸ࡿ1)ࠋ ⌧≧ࡢCI ࡣ㸪ࡇࡢᵝ࡞㞄᥋Ꮫ⾡㡿ᇦࡢⓎᒎࢆ༑ศ࡟ ཯ᫎࡋ࡚࠸ࡿ࡜ࡣゝ࠸㞴࠸ࠋຍ࠼࡚ࢧ࣮ࣅࢫ⏘ᴗࡢ CI ࡟㛵ࡍࡿඛ⾜◊✲ࡣᴟࡵ࡚ᑡ࡞࠸[14][15]ࠋࡲࡓࡑࢀࡽ ඛ⾜◊✲࡛ࡣ㸪ࢧ࣮ࣅࢫ⏘ᴗ඲యࢆࡲ࡜ࡵ୍࡚ࡘࡢࡶࡢ ࡜ࡋ࡚ᢅࡗ࡚࠾ࡾ㸪ࢧ࣮ࣅࢫ⏘ᴗࡀከᵝ࡞ᴗ✀࠿ࡽᡂࡾ ❧ࡗ࡚࠸ࡿࡇ࡜ࢆ⪃៖ࡋ࡚࠸࡞࠸ࠋࡑࡇ࡛ᮏㄽᩥ࡛ࡣ㸪 ᚑ᮶ࡢᢏ⾡〇ရࢆ୰ᚰ࡟Ⓨᒎࡋ࡚ࡁࡓCIࡢ෌⪃ࢆ⾜࠸㸪 ࢧ࣮ࣅࢫࡢCI ࡜ࡢᕪ࡟㛵ࡍࡿ௬ㄝࢆᥦ♧ࡋ㸪௒ᚋࡢࢧ ࣮ࣅࢫ⏘ᴗࡢCI ࡟Ꮫ⾡ⓗ࡟ᐤ୚ࡋࡼ࠺࡜ࡍࡿࡶࡢ࡛࠶ ࡿࠋ ලయⓗ࡟ࡣከᵝᛶࢆ᭷ࡍࡿࢧ࣮ࣅࢫ⏘ᴗࡢCI ࢆ⪃࠼ ࡿ➨୍Ṍ࡜ࡋ࡚㸪ᢏ⾡࡟ࡑࡢᇶ┙ࢆ⨨ࡃ㏻ಙࢧ࣮ࣅࢫ௻ ᴗࡢCI ࢆᑐ㇟࡟ࡋ࡚஦౛◊✲ࢆ⾜ࡗࡓࠋᢏ⾡ࢆᇶ┙࡟ ࡋࡓ㏻ಙࢧ࣮ࣅࢫࢆ◊✲ᑐ㇟࡟ࡋࡓ⌮⏤ࡣ㸪ḟࡢ㏻ࡾ࡛ ࠶ࡿࠋCI ࡶ⤒ႠᏛࡢ௚ࡢᏛ⾡㡿ᇦྠᵝ㸪㛗ࡽࡃᢏ⾡ࢆᇶ ┙࡟ࡋࡓ〇㐀ᴗࢆࡑࡢ◊✲ᑐ㇟ࡢ୰ᚰ࡜ࡋ࡚ࡁࡓࠋᚑࡗ ࡚㸪࡝ࡕࡽࡶᇶ┙࡟ᢏ⾡ࡀ࠶ࡿ࡜࠸࠺Ⅼ࡛㸪௒ࡲ࡛ࡢᏛ ⾡ⓗ▱ぢ࡜ࡢඹ㏻㒊ศཬࡧᕪࡢ㆟ㄽࡀ⾜࠸ࡸࡍ࠸ࢧ࣮ࣅ ࢫᴗ✀࡛࠶ࡾ㸪ࢧ࣮ࣅࢫᴗࡢCI ᥈ồࡢ➨୍Ṍ࡜ࡋ࡚ࡩ ࡉࢃࡋ࠸࡜⪃࠼ࡓ࠿ࡽ࡛࠶ࡿࠋලయⓗ࡟ࡣ㸪ୡ⏺ᒅᣦࡢ ᢏ⾡ຊࢆᣢࡘNTT ࡢ⤒Ⴀࢺࢵࣉࡀ㸪஧༑ୡ⣖᭱኱ࡢ㏻ ಙ࢖ࣀ࣮࣋ࢩ࡛ࣙࣥ࠶ࡿ࢖ࣥࢱ࣮ࢿࢵࢺฟ⌧ࡢ๓ᚋ࡛㸪 ⮬♫ࡢ➇தຊࢆ࡝ࡢࡼ࠺࡟ㄆ㆑ࡋ࡚࠸ࡓࡢ࠿ࢆ㉁ⓗ࣓ࢹ ࢕࢔ศᯒ[16]࡟ࡼࡗ࡚᫂ࡽ࠿࡟ࡋ㸪ࡑࡇ࠿ࡽ௬ㄝᥦ♧ࢆ ⾜࠺ࠋ ➨2 ❶࡛஦౛◊✲ࢆ࡝࠺ࡼ࠺࡟タィࡋࡓ࠿ࢆ㏙࡭ࡿࠋ ➨3 ❶࡛ࡣ஦౛ࡢ࣓ࢹ࢕࢔ศᯒ࡟ࡼࡿ⤖ᯝࢆᥦ♧ࡋ㸪➨ 4 ❶࡛ࡑࡢ⤖ᯝ࠿ࡽ௬ㄝࡢ⏕ᡂࢆ⾜࠺ࠋ➨ 5 ❶࡛ࡣ㸪᪤ Ꮡᩥ⊩࡟↷ࡽࡋྜࢃࡏ࡞ࡀࡽ௬ㄝࡢ᳨ウࢆ⾜࠺ࠋ➨6 ❶ ࡛௬ㄝ࡟㛵ࡍࡿ㆟ㄽࢆ⾜࠸ࠊ᭱ᚋ࡟௒ᚋࡢ◊✲ㄢ㢟ࢆᩚ ⌮ࡋ࡚ᮏㄽᩥࢆ⤖ࡪࠋ

஦౛◊✲ࡢタィ

ᴫ␎  ஦౛◊✲ࡢタィࡣYin ࡢᡭἲ[17]ࢆᇶ♏࡜ࡋࡓࠋࡲࡓ㸪 ஦౛◊✲࠿ࡽࡢ௬ㄝ⏕ᡂ࡟㛵ࡋ࡚ࡣ㸪Yin ࡢ஦౛◊✲ᡭ ἲ࡜Glaser ࡜ Strauss ࡢࢢࣛࣥࢹࢵࢻ࣭ࢭ࣮࣭࢜ࣜ࢔ ࣉ࣮ࣟࢳ[18]ࢆᇶ┙࡜ࡍࡿEisenhardtࡢᡭἲ[19]࡟ᚑࡗ ࡓࠋᮏㄽᩥࡢ┠ⓗࡣ㸪ᢏ⾡ࢆᇶ┙࡟ࡋࡓࢧ࣮ࣅࢫࡢCI ࡜ᢏ⾡〇ရࢆ୰ᚰ࡟Ⓨᒎࡋ࡚ࡁࡓᚑ᮶ࡢCI ࡜ࡢᕪࢆ᥈ ⣴ⓗ࡟㏣ཬࡋ㸪୧⪅ࡢᕪ࡟㛵ࡍࡿ㆟ㄽࡢጞⅬ࡜࡞ࡾᚓࡿ ௬ㄝࢆᥦ♧ࡍࡿࡇ࡜࡟࠶ࡿࠋࡑࡇ࡛ᮏ◊✲ࢆ༢୍஦౛◊ ✲࡜ࡋ࡚タィࡋࡓࠋYin ࡣ༢୍஦౛◊✲ࡢㄽᣐ࡜ࡋ࡚㸪 ձ༑ศ࡟ᐃᘧ໬ࡉࢀࡓ⌮ㄽࢆࢸࢫࢺࡍࡿୖ࡛㔜せ࡞ࢣ࣮ ࢫ㸪ղᴟ➃࠶ࡿ࠸ࡣࣘࢽ࣮ࢡ࡞ࢣ࣮ࢫ㸪ճ௦⾲ⓗ㸪඾ᆺ ⓗࢣ࣮ࢫ㸪մ᪂஦ᐇࡢࢣ࣮ࢫ㸪յ㛗ᮇ࡟Ώࡿࢣ࣮ࢫࡢ஬ ࡘࢆᣲࡆ࡚࠸ࡿࠋᮏ◊✲ࡣ㸪ᢏ⾡〇ရࢆ୰ᚰ࡟Ⓨᒎࡋ࡚ ࡁࡓCI ⌮ㄽࡢ෌⪃㸦ࢸࢫࢺ㸧ࢆ┠ⓗ࡜ࡍࡿࡶࡢ㸦ձ㸧 ࡛࠶ࡾ㸪ຍ࠼࡚ᚋ㏙ࡍࡿࣘࢽ࣮ࢡࡉ㸦ղ㸧࠾ࡼࡧ඾ᆺᛶ 㸦ճ㸧ࡶ༢୍஦౛◊✲ࡢㄽᣐ࡜ࡋࡓࠋ஦౛◊✲ࡢᡭ㡰ࡣ Eisenhardt ࡟ᚑ࠸㸪஦౛ࡢ㑅ᐃ㸪ࣉࣟࢺࢥࣝࡢసᡂ㸪ࢹ ࣮ࢱ཰㞟㸪ࢹ࣮ࢱࡢゎᯒ㸪௬ㄝࡢ⏕ᡂ㸪᪤Ꮡᩥ⊩࡜ࡢẚ ㍑࡜ࡋࡓࠋࡲࡓ௬ㄝ⏕ᡂࡲ࡛ࡢ㐣⛬ࢆࡘࡲࡧࡽ࠿࡟ࡍࡿ ࡇ࡜࡟ࡼࡾ㸪ᮏ◊✲࡟࡛ࡁࡿ㝈ࡾࡢ཯ドྍ⬟ᛶࢆ୚࠼ࡿ ࡼ࠺࡟ດࡵࡓࠋ ஦౛ࡢ㑅ᐃ ◊✲ᑐ㇟஦౛ࡢ㑅ᐃࡣ㸪ᮏㄽᩥࡢ┠ⓗࢆ㐩ᡂࡍࡿࡓࡵ ࡟ጇᙜ࡜⪃࠼ࡽࢀࡿ஦౛ࢆ┠ⓗⓗ࡟㑅ᐃࡋࡓࠋᮏ◊✲ࡢ ┠ⓗ࡟↷ࡽࡋ㸪ᢏ⾡ࢆᇶ┙࡟ࡋࡓࢧ࣮ࣅࢫࡢCI ࡜ᚑ᮶ ࡢCI ࡜ࡢᕪࡀ᫂☜࡟࡞ࡿࡼ࠺࡞ࣘࢽ࣮ࢡ࡞஦౛࡛㸪࠿ ࡘ㈨ᩱࡶẚ㍑ⓗ㇏ᐩ࡞ࡶࡢࢆ㑅ᐃࡍࡿࡇ࡜࡜ࡋࡓࠋ ࡲࡎ㑅ᐃࡢ➨୍Ṍ࡜ࡋ࡚ᑐ㇟ᅜࢆ᪥ᮏ࡜ࡋࡓࠋࡇࢀࡣ㸪 ➹⪅ࡽࡀ᪥ᖖ◊✲άືࢆ⾜ࡗ࡚࠸ࡿᣐⅬࡀ᪥ᮏ࡛࠶ࡾ㸪 ᪥ᮏࡢ஦౛࡟᭱ࡶ᥋㏆ࡋࡸࡍ࠸ࡓࡵ࡛࠶ࡿࠋ ᑐ㇟⏘ᴗࢆ㏻ಙ⏘ᴗ࡟ࡋࡓࡢࡣḟࡢࡼ࠺࡞⫼ᬒ࡟ࡼ ࡿࠋMcdermott ࡽࡣ㸪ࢧ࣮ࣅࢫ࡟࠾ࡅࡿᢏ⾡࣐ࢿࢪ࣓ࣥ ࢺࡢࡓࡵ࡟㸪ࢧ࣮ࣅࢫࢆ▱㆑࣮࣋ࢫࢧ࣮ࣅࢫ㸪▱㆑ᇙࡵ ㎸ࡳࢧ࣮ࣅࢫ࡟ศ㢮ࡋ࡚࠸ࡿ[20]ࠋ▱㆑࣮࣋ࢫࢧ࣮ࣅࢫ ࡜ࡣ㸪▱㆑ࢆᣢࡗࡓே㛫࡟ࡼࡾࢧ࣮ࣅࢫࡀᥦ౪ࡉࢀࡿࡶ ࡢ࡛࠶ࡾ㸪ᐇ౛࡜ࡋ࡚ᩍ⫱ࡸἲᚊࢧ࣮ࣅࢫࢆᣲࡆ࡚࠸ࡿࠋ

(5)

▱㆑ᇙࡵ㎸ࡳࢧ࣮ࣅࢫ࡜ࡣ㸪ࢧ࣮ࣅࢫࢆᥦ౪ࡍࡿࢩࢫࢸ ࣒࡟▱㆑ࡀᇙࡵ㎸ࡲࢀ࡚࠸ࡿࡶࡢ࡛࠶ࡾ㸪ᐇ౛࡜ࡋ࡚ᨺ ㏦ࡸ㐠㍺ࢧ࣮ࣅࢫࢆᣲࡆ࡚࠸ࡿࠋࡲࡓ㸪▱㆑࣮࣋ࢫࢧ࣮ ࣅࢫࡣ᫬࡜࡜ࡶ࡟▱㆑ᇙࡵ㎸ࡳࢧ࣮ࣅࢫ࡟⛣⾜ࡋ࡚࠸ࡃ ࡜㏙࡭࡚࠸ࡿࠋ㏻ಙ⏘ᴗࡣ㸪ᢏ⾡ࢆᇶ┙࡟ࡋࡓࢧ࣮ࣅࢫ ࡜ࡋ࡚㛗࠸Ṕྐࢆ᭷ࡋ࡚࠾ࡾ㸪ࡑࡢṔྐࡀࢧ࣮ࣅࢫࡢ⏕ ⏘ᛶྥୖ࡟Ḟ࠿ࡏ࡞࠸ᶵᲔ໬࡟ࡼࡿ┬ே໬[21]㸪ࡍ࡞ࢃ ࡕ▱㆑ᇙࡵ㎸ࡳࢧ࣮ࣅࢫࡢṔྐࡑࡢࡶࡢ࡛࠶ࡿ2)ࠋࢧ࣮ ࣅࢫ௻ᴗࡀ⥅⥆ⓗ࡟ᢏ⾡ࢆ⏝࠸࡚⏕⏘ᛶࢆྥୖࡉࡏࡿ㝿 ࡢ୍ࡘࡢ඾ᆺⓗ࡞㌶㐨࡜ࡋ࡚⪃࠼ࡿࡇ࡜ࡀ࡛ࡁࡿⅬ࡟╔ ┠ࡋ㸪㏻ಙ⏘ᴗࢆ㑅ᢥࡋࡓࠋ ᑐ㇟௻ᴗࡣୡ⏺ᒅᣦࡢ◊✲㛤ⓎຊࢆᣢࡘNTT[22]ࢆ 㑅ᐃࡋࡓࠋᢏ⾡ࢆᇶ┙࡟ࡋࡓ௻ᴗ࡛ࡣ㸪◊✲㛤Ⓨຊࡣ➇ தຊࡢ୺ࡓࡿ※Ἠ࡛࠶ࡿࠋࡑࡢ◊✲㛤Ⓨຊ࡟ᙉࡳࢆᣢࡗ ࡚࠸ࡿ௻ᴗࢆ஦౛ᑐ㇟࡟ࡍࡿࡇ࡜࡟ࡼࡾ㸪ᢏ⾡ࢆᇶ┙࡟ ࡋࡓࢧ࣮ࣅࢫᴗ࡟࠾࠸࡚◊✲㛤Ⓨຊࡀ௻ᴗ➇தຊࡢඃ఩ ᛶ࡟࡝ࡢࡼ࠺࡞ᙳ㡪ࢆ୚࠼ࡿ࠿㸪࠶ࡿ࠸ࡣ࡝ࡢࡼ࠺࡞᫬ ࡟ࡑࡢᙉࡳࡀᙅࡳ࡟㌿ࡎࡿࡢ࠿㸪ࡑࡋ࡚ࡑࢀࡽࡣᢏ⾡ࢆ ᇶ┙࡟ࡋࡓ〇㐀ᴗ࡜࡝ࡢࡼ࠺࡟㐪࠺ࡢ࠿࡜࠸࠺ࡇ࡜ࢆㄽ ࡌࡽࢀࡿྍ⬟ᛶࡀᣅࡅࡿࠋࡲࡓNTT ࡣ㸪1985 ᖺ࡟ẸႠ ໬ࡉࢀࡿࡲ࡛㸪᪥ᮏ㟁ಙ㟁ヰබ♫࡜ࡋ࡚᪥ᮏࡢ㏻ಙࢧ࣮ ࣅࢫ஦ᴗࢆ⊂༨ⓗ࡟ᥦ౪ࡋ࡚࠸ࡓࠋࡑࡢព࿡࡛㸪๓㏙ࡢ ▱㆑ᇙࡵ㎸ࡳࢧ࣮ࣅࢫࡢṔྐࢆㄒࢀࡿ௻ᴗࡀᐇ㉁ NTT ࡋ࠿࡞࠸ࡇ࡜ࡶ㑅ᐃ⌮⏤࡛࠶ࡿࠋ ᑐ㇟࡜ࡍࡿ➇த⎔ቃࡢኚ໬࡟㛵ࡍࡿฟ᮶஦࡜ࡋ࡚࢖ ࣥࢱ࣮ࢿࢵࢺࡢฟ⌧ࢆྲྀࡾୖࡆࡿࡇ࡜࡜ࡋࡓࠋ࢖ࣥࢱ࣮ ࢿࢵࢺࡣ஧༑ୡ⣖᭱኱ࡢᢏ⾡࢖ࣀ࣮࣋ࢩࣙࣥࡢ୍ࡘ࡛࠶ ࡿࠋࡲࡓ࢖ࣥࢱ࣮ࢿࢵࢺࡣ㸪ᵝࠎ࡞㏻ಙᙧែ࡜ࢥࣥࢸࣥ ࢶࢆ⤫ྜྍ⬟࡛࠶ࡿ࡜࠸࠺࣓ࢹ࢕࢔࡜ࡋ࡚ࡢࣘࢽ࣮ࢡࡉ ࢆᣢࡕྜࢃࡏ࡚࠸ࡿ[23]ࠋࡑࡢ࢖ࣥࢱ࣮ࢿࢵࢺࡢฟ⌧๓ ᚋ࡛㸪NTT ࡀ࡝ࡢࡼ࠺࡟⮬♫ࡢ➇தຊࢆㄆ㆑ࡋ࡚࠸ࡓ࠿ ࢆ㉁ⓗ࣓ࢹ࢕࢔ศᯒ࡟ࡼࡗ࡚᫂ࡽ࠿࡟ࡋ㸪ࡑࡢ⤖ᯝ࠿ࡽ ๓㏙ࡢᕪࢆ᫂☜࡟ࡍࡿᡭἲࢆ⏝࠸ࡓࠋ ஦౛඲య࡜ࡋ࡚㸪ୡ⏺ᒅᣦࡢ◊✲㛤ⓎຊࢆᣢࡘNTT ࡜࠸࠺ᑐ㇟௻ᴗࡢࣘࢽ࣮ࢡࡉ㸪஧༑ୡ⣖᭱኱ࡢ࢖ࣀ࣮࣋ ࢩࣙࣥࡢ୍ࡘ࡛࠶ࡿ࢖ࣥࢱ࣮ࢿࢵࢺ࡜࠸࠺ᑐ㇟࢖࣋ࣥࢺ ࡢࣘࢽ࣮ࢡࡉࢆ᭷ࡋ࡚࠾ࡾ㸪༢୍஦౛◊✲ࡢ᮲௳ࡢ୍ࡘ ࡛࠶ࡿࣘࢽ࣮ࢡࡉࢆ‶ࡓࡋ࡚࠸ࡿࠋ ࣉࣟࢺࢥࣝࡢసᡂ ஦౛ࡢศᯒᡭἲࡣ㸪㉁ⓗ࣓ࢹ࢕࢔ศᯒ[16]࡜ࡋࡓࠋࣉ ࣟࢺࢥࣝࡢసᡂ࡟ᙜࡓࡗ࡚ࡣ㸪Eisenhardt ࡸ Altheide ࡀゝ࠺ࡼ࠺࡟㸪ࡲࡎ௬ࡢࣉࣟࢺࢥࣝࢆタᐃࡋ㸪࣓ࢹ࢕࢔ ศᯒࢆ㐍ࡵ࡞ࡀࡽ㸪཰㞟ࡋࡓࢹ࣮ࢱࡢෆᐜ࡟๎ࡋ࡚ࣉࣟ ࢺࢥࣝࡢ᭦᪂ࢆ⾜ࡗࡓࠋࡑࡢヲ⣽ࢆḟ㡯௨㝆࡟グࡍࠋ ➇தຊࡢᤊ࠼᪉ ௒ᅇࡢ᥈⣴ⓗ◊✲࡟࠾࠸࡚௬ㄝ⏕ᡂ࡟⏝࠸ࡿࢹ࣮ࢱ ࡣ㸪NTT ࡀ࢖ࣥࢱ࣮ࢿࢵࢺࡢฟ⌧๓ᚋ࡛⮬♫ࢆྲྀࡾᕳࡃ ➇த⎔ቃࢆ࡝ࡢࡼ࠺࡟ㄆ㆑ࡋ࡚࠸ࡓࡢ࠿࡜࠸࠺ࡇ࡜࡛࠶ ࡿࠋࡑࡇ࡛NTT ࡀ࡝ࡢࡼ࠺࡟➇த⎔ቃࢆㄆ㆑ࡋ࡚࠸ࡓ ࡢ࠿ࢆᤊ࠼ࡿ᪉ἲࡢ᳨ウࢆ⾜ࡗࡓࠋ ኱༙ࡢ᪥ᮏ௻ᴗ࡟࠾࠸࡚㸪᫂♧ⓗ࡟CI άືࡀ⾜ࢃࢀ ࡚࠸ࡿࡇ࡜ࡣᑡ࡞࠸ࠋࡋ࠿ࡋ᫂♧ⓗ࡞CI άືࡀ⾜ࢃࢀ ࡚࠸࡞࠸࡟ࡋ࡚ࡶ㸪ᐇ㉁CI ࡟ᙜࡓࡿఱࡽ࠿ࡢ➇த⎔ቃ ࡢศᯒࡀ⾜ࢃࢀ࡚࠸ࡿࡢࡣ஦ᐇ࡛࠶ࡿࠋ㏻ᖖࡇࢀࡽࡢ➇ த⎔ቃศᯒࡀ♫እ࡟ฟ࡚ࡃࡿࡇ࡜ࡣࡲࡎ࡞࠸ࠋࡑࡇ࡛♫ ෆ࡟࠾ࡅࡿ➇த⎔ቃࡢศᯒ⤖ᯝࢆ㸪ྛ✀࣓ࢹ࢕࢔࡟࠾ࡅ ࡿ⤒Ⴀࢺࢵࣉࡢ➇த⎔ቃ࡟㛵ࡍࡿⓎゝ࡛ᤊ࠼ࡿࡇ࡜࡟ࡋ ࡓࠋCI ࡣ㸪ࡲࡉ࡟௻ᴗࡢពᛮỴᐃ⪅࡟➇த⎔ቃ࡟㛵ࡍࡿ ࢖ࣥࢸࣜࢪ࢙ࣥࢫࢆ୚࠼ࡿࡇ࡜ࢆ┠ⓗࡢ୍ࡘ࡜ࡋ࡚࠾ࡾ㸪 ࡑࡢព࿡࡛ࡇࡢᤊ࠼᪉ࡣNTTࡢCIࢆ⪃࠼ࡿᡭẁ࡜ࡋ࡚ ጇᙜ࡜⪃࠼ࡽࢀࡿࠋ ᑐ㇟ᮇ㛫ࡢタᐃ ➨୍࡟㸪ᮏ஦౛◊✲ࡢᑐ㇟࡜ࡍࡿ࢖ࣥࢱ࣮ࢿࢵࢺࡢฟ ⌧࡟ࡘ࠸᳨࡚ウࡋࡓࠋ᪥ᮏ࡟࠾࠸࡚࢖ࣥࢱ࣮ࢿࢵࢺࡢᬑ ཬࡀࢡࣜࢸ࢕࣐࢝ࣝࢫ[24]࡟฿㐩ࡋࡓࡢࡣ 1998 ᖺ㡭࡛ ࠶ࡿ[25]ࠋࡑࡇ࡛㸪ࡇࡢ 1998 ᖺ㸪ࡘࡲࡾ᪥ᮏ࡟࠾࠸࡚ ࢖ࣥࢱ࣮ࢿࢵࢺࡢᬑཬࡀ❧ࡕୖࡀࡗࡓ᫬Ⅼࢆ◊✲ᑐ㇟ᮇ 㛫࡟ྵࡴࡼ࠺࡟タᐃࡋࡓࠋ ⥆࠸࡚㸪௻ᴗᡓ␎⟇ᐃ⪅ࡢᅾ௵ᮇ㛫ࢆ⪃៖ࡋࡓࠋୖ࡛ ㏙࡭ࡓࡼ࠺࡟㸪ᮏ◊✲࡛ࡣCI ࢆ⤒Ⴀࢺࢵࣉࡢ࣓ࢹ࢕࢔ ࡟࠾ࡅࡿⓎゝ࡛ᤊ࠼ࡿࡇ࡜࡟ࡋࡓࠋ1998 ᖺ᫬Ⅼ࡛ࡢ NTT ௦⾲ྲྀ⥾ᙺ♫㛗ࡣᐑὠ⣧୍㑻Ặ࡛࠶ࡗࡓࠋࡑࡇ࡛Ặ ࡀ௦⾲ྲྀ⥾ᙺ♫㛗ࢆົࡵ࡚࠸ࡓ1996ᖺ࠿ࡽ2002ᖺࢆ◊ ✲ࡢᑐ㇟ᮇ㛫࡟ࡋࡓࠋṇ☜࡟㏙࡭ࡿ࡞ࡽࡤ㸪ᐑὠẶࡣ 1996 ᖺ࠿ࡽ 1998 ᖺࡲ࡛ࡀ NTT ♫㛗࡛࠶ࡾ㸪NTT ศ♫ ໬ᚋࡢ1999 ᖺ࠿ࡽ2002 ᖺࡲ࡛ࡀNTT ᣢᰴ఍♫ࡢ♫㛗 ࡛࠶ࡿࠋ♫㛗ࡢ௵ᮇࢆ◊✲ᑐ㇟ᮇ㛫ࡢ༢఩࡜ࡋࡓࡢࡣ㸪 ㏻ᖖ♫㛗ࡀ௦ࢃࡿ࡜௻ᴗ࡟࠾ࡅࡿ᭱㧗ពᛮỴᐃᶵ㛵࡛࠶ ࡿྲྀ⥾ᙺ఍ࡢேဨࡶ኱ᖜ࡟ๅ᪂ࡉࢀ㸪ࡑࢀ࡟క࠸㸪♫ෆ ࡢCI άືࡸ➇த⎔ቃ࡟㛵ࡍࡿ᝟ሗࡢゎ㔘ࡀ኱ࡁࡃኚ໬ ࡍࡿ࠿ࡽ࡛࠶ࡿࠋ ᑐ㇟࡜ࡍࡿ࣓ࢹ࢕࢔ࢹ࣮ࢱ ࣓ࢹ࢕࢔ࢹ࣮ࢱࡣ㸪ᫎീ࣓ࢹ࢕࢔࡜ࡋ࡚ᐑὠ⣧୍㑻Ặ ࡢࢸࣞࣅ࡟࠾ࡅࡿ࢖ࣥࢱࣅ࣮ࣗᫎീ㸪άᏐ࣓ࢹ࢕࢔࡜ࡋ ࡚㞧ㄅ࡟࠾ࡅࡿ࢖ࣥࢱࣅ࣮ࣗグ஦ࢆᑐ㇟࡜ࡋࡓࠋ᪂⪺ࢆ άᏐ࣓ࢹ࢕࢔ࡢᑐ㇟࡜ࡋ࡚࠸࡞࠸ࡢࡣ㸪᪂⪺ࡢ࢖ࣥࢱࣅ ࣮ࣗグ஦ࡣ⣬㠃ࡢ㒔ྜୖ▷ࡃ㸪ࡑࡇ࠿ࡽḟ❶࡛㏙࡭ࡿᢳ ㇟໬ࡉࢀࡓᏛ⾡ⓗᴫᛕ࡬ࡢࢥ࣮ࢹ࢕ࣥࢢࡀ㞴ࡋ࠸ሙྜࡀ ከ࠸ࡓࡵ࡛࠶ࡿࠋ ࢖ࣥࢱࣅ࣮ࣗᫎീ࡟㛵ࡋ࡚ࡣ㸪ᅜෆ࡛၏୍㐣ཤࡢ␒⤌ ࢆ୍⯡බ㛤ࡋ࡚࠸ࡿNHK ࢔࣮࢝࢖ࣈࢫࢆᙜࡓࡗࡓࠋࡋ ࠿ࡋ㸪NHK ࢔࣮࢝࢖ࣈࢫࡢ᳨⣴ࢩࢫࢸ࣒࡟࠾࠸࡚ฟ₇ ⪅ࢆࠗᐑὠ⣧୍㑻࠘࡜ࡋ࡚␒⤌᳨⣴ࢆ⾜ࡗࡓ࡜ࡇࢁ㸪ヱ ᙜࡍࡿ␒⤌ࡀ↓࠿ࡗࡓࡓࡵ㸪ᫎീ㈨ᩱࢆࢹ࣮ࢱ࡟ྵࡵࡿ

(6)

ࡇ࡜ࡣ࡛ࡁ࡞࠿ࡗࡓࠋࡇࢀ࡟ࡼࡾᮏ◊✲ࡣ㸪㉁ⓗ࣓ࢹ࢕ ࢔ศᯒࡢ୍㒊ࢆ༨ࡵࡿࢻ࣓࢟ࣗࣥࢺศᯒࡢࡳ࡟ὀຊࡍࡿ ࡇ࡜࡟࡞ࡗࡓࠋ άᏐ࣓ࢹ࢕࢔ࡢ཰㞟࡟㛵ࡋ࡚ࡣ㸪ᅜ఍ᅗ᭩㤋ࡢ᳨⣴ࢩ ࢫࢸ࣒NDL-OPAC ࢆά⏝ࡋࡓࠋᅜ఍ᅗ᭩㤋ࢆ฼⏝ࡋࡓ ⌮⏤ࡣ㸪ᅜ఍ᅗ᭩㤋ࡀᅜෆࡢᅗ᭩㤋࡛᭱኱ࡢⶶ᭩ࢆ㄂ࡿ ࠿ࡽ࡛࠶ࡿࠋࡇࡢNDL-OPAC ࡢ㞧ㄅグ஦⣴ᘬ᳨⣴࡟࠾ ࠸࡚㸪㆟㢟ྡࢆNTT ࡜࢖ࣥࢱࣅ࣮ࣗࡢ AND㸪ห⾜ᖺ᭶ ࢆ1996ᖺ1᭶࠿ࡽ2002ᖺ12᭶࡜ࡋ࡚グ஦᳨⣴ࢆ⾜࠸㸪 ᳨⣴ࡉࢀࡓࡶࡢࡢ୰࠿ࡽ㸪NTT ௦⾲ྲྀ⥾ᙺ♫㛗࡜ࡋ࡚ࡢ ᐑὠ⣧୍㑻Ặࡢ࢖ࣥࢱࣅ࣮ࣗࢆྵࡴࡶࡢࢆ㑅ᢥࡋࡓࠋࡑ ࡢ⤖ᯝ15 ௳ࡢグ஦ࡀᢳฟࡉࢀࡓࠋ15 ௳ࡢグ஦ࡢෆヂࢆ ⾲1 ࡟♧ࡍࠋ ⾲ ◊✲ᑐ㇟࡜ࡋࡓ㞧ㄅྡ࡜グ஦ᩘ  ᖺᖺ 㞧ㄅྡ グ஦ᩘ 1996 ⤒῭⏺ 1 ㈈⏺ 1 㐌หࢲ࢖ࣖࣔࣥࢻ 1 ᪥⤒ࣅࢪࢿࢫ 1 1997 ㈈⏺ 1 㐌หࢲ࢖ࣖࣔࣥࢻ 2 1998 㐌หᮾὒ⤒῭ 1 1999 㐌หࢲ࢖ࣖࣔࣥࢻ 1 ᪥⤒ࣅࢪࢿࢫ 1 2000 㐌หࢲ࢖ࣖࣔࣥࢻ 1 2001 ࡞ࡋ 0 2002 ࢚ࢥࣀ࣑ࢫࢺ 1 㐌หࢲ࢖ࣖࣔࣥࢻ 2 ᪥⤒ࣅࢪࢿࢫ 1 ࢻ࣓࢟ࣗࣥࢺゎ㔘㸦ࢥ࣮ࢹ࢕ࣥࢢ㸧ࡢ᪉ἲ ࢥ࣮ࢹ࢕ࣥࢢࡣ㸪⎔ቃࡢኚ໬࡟ᛂࡌ࡚ᣢ⥆ྍ⬟࡞➇த ඃ఩ࢆ⏕ࡳฟࡍ⤌⧊⬟ຊ࡛࠶ࡿࢲ࢖ࢼ࣑ࢵࢡࢣ࢖ࣃࣅࣜ ࢸ࢕[26][27]ࡢᴫᛕࢆ⏝࠸ࡓࠋࢲ࢖ࢼ࣑ࢵࢡࢣ࢖ࣃࣅࣜ ࢸ࢕ࢆ⏝࠸ࡓ⌮⏤ࡣ㸪ࡑࢀࡀ➇தᡓ␎ㄽࡢ஧௦₻ὶ࡛࠶ ࡿPorter ࡢ➇தᡓ␎ㄽ[28]࡜㈨※࣮࣋ࢫ⌮ㄽ[29]ࢆ⿵᏶ ⓗ࡟⤫ྜࡋ㸪ຍ࠼࡚᫖௒ࡑࡢ㔜せᛶࡀྉࡤࢀ࡚࠸ࡿ↓ᙧ ㈨⏘࡜ࡋ࡚ࡢ▱㆑ࡶ⪃៖࡟ධࢀ࡚࠸ࡿ࠿ࡽ࡛࠶ࡿࠋ ලయⓗ࡟ࡣ㸪㞧ㄅグ஦ෆࡢᐑὠẶࡢⓎゝࢆ㸪ࢲ࢖ࢼ࣑ ࢵࢡࢣ࢖ࣃࣅࣜࢸ࢕ࢆᵓᡂࡍࡿ௨ୗࡢ୕ࡘࡢ⬟ຊ[30]࡬ ࢝ࢸࢦ࣮ࣜศࡅࡋࡓ㸸 z ᶵ఍࡜⬣ጾࢆឤ▱ཬࡧᙧᡂࡍࡿ⬟ຊ㸪 z ᶵ఍ࡢᤕᤊ⬟ຊ㸪 z ௻ᴗࡢ↓ᙧ㈨⏘ཬࡧ᭷ᙧ㈨⏘ࢆ⿵ᙉ㸪⤖ྜ㸪ಖ ㆤ㸪ᚲせ࡞࡜ࡁࡣ෌ᵓ⠏ࡍࡿࡇ࡜࡟ࡼࡾ➇தຊ ࢆ⥔ᣢࡍࡿ⬟ຊࠋ ࡲࡓⓎゝෆᐜࢆ࢝ࢸࢦ࣮ࣜศࡅࡍࡿ㝿࡟㸪ࡑࡢせ⣙ࡶ グ㘓ࡍࡿࡇ࡜࡟ࡋࡓࠋࢥ࣮ࢹ࢕ࣥࢢసᴗ⮬యࡣ㸪⤖ᯝࡢ ᐈほᛶࢆ㧗ࡵࡿࡓࡵ࡟➹⪅ࡽ3 ྡ࡛⾜ࡗࡓࠋ ᙜึ㸪グ஦ෆ࡟ࠕᡓ␎ࠖࡸࠕ➇தࠖ࡞࡝ࡢ࣮࣮࢟࣡ࢻ ࢆ᥈ࡋ㸪ࡑࡢ๓ᚋ࡛ࢲ࢖ࢼ࣑ࢵࢡࢣ࢖ࣃࣅࣜࢸ࢕ࡢୖグ 3 せ⣲ࢆぢฟࡑ࠺࡜ࡋࡓࠋࡋ࠿ࡋグ஦ࢆㄞࡳ㐍ࡵࡓ࡜ࡇ ࢁ㸪ᚲࡎࡋࡶࠕᡓ␎ࠖࡸࠕ➇தࠖ࡞࡝ࡢ࣮࣮࢟࣡ࢻࡢ㏆ ࡃ࡟➇த⎔ቃ࡟㛵ࡍࡿⓎゝࡀᏑᅾࡍࡿヂ࡛ࡣ࡞࠸ࡇ࡜ࡀ ศ࠿ࡗࡓࠋࡑࡇ࡛㸪඲࡚ࢆ⢭ㄞࡋ㸪࢖ࣥࢱࣅ࣮ࣗࡢὶࢀ ࡸⓎゝࡢ๓ᚋ㛵ಀࢆ⪃៖ࡋࡓୖ࡛㸪Ⓨゝෆᐜࡢ࢝ࢸࢦࣜ ࣮ศࡅࢆ⾜ࡗࡓࠋᑐ㇟࡜ࡋࡓ࢖ࣥࢱࣅ࣮ࣗグ஦࡟࠾࠸࡚㸪 ᐑὠẶࡢⓎゝࡣࡪࢀࡀ↓ࡃ㤳ᑿ୍㈏ࡋ࡚࠸ࡓࡢ࡛㸪ࢥ࣮ ࢸ࢕ࣥࢢసᴗࡣᐜ᫆࡟⌮ㄽⓗ㣬࿴࡟㐩ࡋࡓࠋ

࣓ࢹ࢕࢔ศᯒࡢ⤖ᯝ

2 ❶࡛㏙࡭ࡓࣉࣟࢺࢥࣝ࡟ᚑࡗ࡚ᑐ㇟ࢻ࣓࢟ࣗࣥࢺࢆศ ᯒࡋࡓ⤖ᯝࢆḟ࣮࣌ࢪࡢ⾲2 ࡟♧ࡍࠋ

 ௬ㄝࡢ⏕ᡂ

ᮏ◊✲ࡢ┠ⓗࡣ㸪ᚑ᮶ࡢCI ࡜㏻ಙࢧ࣮ࣅࢫࡢ CI ࡢᕪ ࢆ㉁ⓗ࣓ࢹ࢕࢔ศᯒ࡟ࡼࡗ࡚⅝ࡾฟࡋ㸪ࡑࡇ࠿ࡽ௬ㄝ⏕ ᡂࡍࡿࡇ࡜࡟࠶ࡿࠋᚑࡗ࡚➹⪅ࡽࡣ㸪⾲2 ࡟࠾࠸࡚᪤Ꮡ ࡢCI ࡛ㄝ࡛᫂ࡁࡿ㡯┠࡜㸪᪤Ꮡࡢ CI ࡛ࡣㄝ᫂ࡋษࢀ࡞ ࠸㒊ศࡢ᳨ウࢆ⾜ࡗࡓࠋ ࡑࡢ⤖ᯝ㸪ᐑὠẶࡀ࢖ࣥࢱ࣮ࢿࢵࢺ࡟ᑐࡍࡿᢏ⾡ⓗ㐜 ࢀࢆㄆ㆑ࡋࡓୖ࡛㸪ᢏ⾡ࡑࡢࡶࡢࡢ㐜ࢀࡼࡾࡶ㸪࢖ࣥࢱ ࣮ࢿࢵࢺୖ࡛ὶ㏻ࡍࡿࢯࣇࢺࡸࢥࣥࢸࣥࢶࢆ⏝࠸ࡓ᪂ࡋ ࠸ࢧ࣮ࣅࢫ࡜ࡑࡢࣃ࣮ࢺࢼ࣮ࢆẼ࡟࠿ࡅ࡚࠸ࡿ࡜࠸࠺Ⅼ ࡟ᚑ᮶ࡢCI ࡛ࡣㄝ࡛᫂ࡁ࡞࠸ྵពࡀᏑᅾࡋ࡚࠸ࡿࡇ࡜ ࢆぢฟࡋࡓࠋ ᐑὠẶࡣ㸪⤒῭⏺1996 ᖺ 9 ᭶ 24 ᪥ྕ࡟ᥖ㍕ࡉࢀࡓ ࢖ࣥࢱࣅ࣮ࣗ࡟࠾࠸࡚௨ୗࡢࡼ࠺࡟㏙࡭࡚࠸ࡿࠋ ᢏ⾡࠿ࡽぢࡿ࡜㸪ᾏእ࡜ẚ࡭࡚㐜ࢀࡿࢇࡌࡷ࡞ ࠸࠿࡜࠸࠺ࡇ࡜ࡀ୍␒Ẽ࡟࡞ࡾࡲࡍࠋ௒㸪ࣃࢯ ࢥࣥࡸ࢖ࣥࢱ࣮ࢿࢵࢺࡀ⇿Ⓨⓗ࡟ᬑཬࡋ࡚࠸ࡲ ࡍࠋ࣐ࣝࢳ࣓ࢹ࢕࢔࡜ゝࡗ࡚࠸ࡿࢇ࡛ࡍࡀ㸪ࡇ ࡢⅬ࡛⡿ᅜࡢ㐜ࢀࢆྲྀࡗ࡚࠸ࡿࢇ࡛ࡍࠋࡑࡋ࡚ ࡑࢀࡼࡾࡶᚰ㓄࡞ࡢࡀ㸪ࡑ࠺ࡋࡓ㐨ලࡀᥞࡗࡓ ࡜ࡁ࡟ࡑࡇ࡬Ώࡍࢹ࣮ࢱࡸࢥࣥࢸࣥࢶ㸪࠸ࢃࡺ ࡿ୰㌟ࡀ࠶ࡿ࠿࡜࠸࠺࡜┦ᙜ㐜ࢀ࡚࠸ࡿࢇ࡛ࡍࠋ ࡲࡓ㸪ྠࡌ࢖ࣥࢱࣅ࣮ࣗෆ࡛㸪 ௒ࡣ࢖ࣥࢱ࣮ࢿࢵࢺ࡜࠿㐜ࢀ࡚࠸ࡲࡍࡅ࡝㸪ࡇ ࠺࠸࠺ࡶࡢࡣᢏ⾡ⓗ࡞ࡶࡢ࡛ࡍ࠿ࡽ኱୔ኵ࡞ࢇ ࡛ࡍࡀ㸪ࢯࣇࢺ࡜࠿ࢥࣥࢸࣥࢶ࡜࠿࠸࠺ᗈ࠸ព ࿡࡛ᚰ࡜࠿⪃࠼᪉ࡢᩥ໬ࡢ᪉ࡀᚰ㓄࡛ࡍࡡࠋ

(7)

⾲ ࣓ࢹ࢕࢔ศᯒࡢ⤖ᯝ ᖺ ᶵ఍࡜⬣ጾࡢឤ▱㸭ᙧᡂ ᶵ఍ࡢᤕᤊ ↓ᙧ㸭᭷ᙧ㈨⏘ࡢ⿵ᙉ㸪⤖ ྜ㸪ಖㆤ㸪෌ᵓ⠏ 1996 ࣭ศ㞳ศ๭ၥ㢟 ࣭ᕷሙࡢኚ໬㸦㟁ヰ࠿ࡽ࣐ࣝࢳ ࣓ࢹ࢕࢔㸧 ࣭࢖ࣥࢱ࣮ࢿࢵࢺ㸪ࣃࢯࢥࣥ࡟ ᑐࡍࡿᢏ⾡ⓗ㐜ࢀ ࣭ࢥࣥࢸࣥࢶ㛤Ⓨࡢ㐜ࢀ ࣭࢖ࣥࢱ࣮ࢿࢵࢺᢏ⾡ࡣ㏣࠸ࡘ ࡅࡿ ࣭ࢥࣥࢸࣥࢶ఍♫࡜ࡢᥦᦠ ࡢᚲせᛶ ࣭ࢯࣇࢺ఍♫࡜ࡢᥦᦠࡢᚲ せᛶ ࣭ᚑᴗဨࡢព㆑ᨵ㠉 ࣭ࢿࢵࢺ࣮࣡ࢡࡢࢹࢪࢱࣝ ໬ࡣ㈈⏘ 1997 ࣭ศ㞳ศ๭ၥ㢟 ࣭ศ๭㆟ㄽ࡟ࡼࡿᅜ㝿㐍ฟࡢ㐜 ࢀ ࣭እ㈨⣔㏻ಙ఍♫ࡢ᪥ᮏ㐍ฟ ࣭࢖ࣥࢱ࣮ࢿࢵࢺ࡟ᑐࡍࡿ㐜ࢀ ࣭ᡂ㛗ᕷሙ࡜ࡋ࡚ࡢ࢔ࢪ࢔㐍 ฟ ࣭እ㒊ேᮦࡢⓏ⏝ ࣭ඹ㏻࡞ᢏ⾡ᇶ┙࡜ࡋ࡚ࡢ ◊✲㛤Ⓨ ࣭࢖ࣥࢱ࣮ࢿࢵࢺ࡟㏣࠸ࡘ ࡃࡓࡵࡢ◊✲㛤Ⓨ᪉ྥษ᭰ ࣭࢔ࢪ࢔㐍ฟᅜ࡛ࡢᥦᦠඛ 㑅ࡧ ࣭ࢥࣥࣆ࣮ࣗࢱ࣮࣓࣮࢝࡜ ࡢᥦᦠࡢᚲせᛶ 1998 ࣭ศ㞳ศ๭ၥ㢟 ࣭ᕷሙࡢኚ໬㸦㟁ヰ࠿ࡽ࣐ࣝࢳ ࣓ࢹ࢕࢔㸧 ࣭ࢿࢵࢺ࣮࣡ࢡࡢࢹࢪࢱࣝ໬ ࡟ࡼࡿࢥࢫࢺపῶ ࣭ᾏእ㏻ಙ఍♫࡜ࡢᥦᦠ ࣭ࢯࣇࢺ఍♫࡜ࡢᥦᦠࡢᚲ せᛶ ࣭ඛ➃ᢏ⾡࡟࠾ࡅࡿ࣮ࣜࢲ ࣮ࢩࢵࣉ ࣭ேဨᩚ⌮ ࣭ᚑᴗဨࡢព㆑ᨵ㠉 1999 ࣭つไ⦆࿴ ࣭ࢢ࣮ࣝࣉ఍♫ࡢ෌⦅ᡂ ࣭ࢥࢫࢺᵓ㐀ᨵ㠉 2000 ࣭ᛴ㏿࡞ᕷሙኚ໬ ࣭ࢢ࣮ࣝࣉ఍♫ࡢᩚ⌮ ࣭ࢿࢵࢺᐙ㟁࣓࣮࣮࢝㸪ࢥ ࣥࢸࣥࢶ఍♫㸪ᨺ㏦఍♫࡜ ࡢ㐃ᦠࡢᚲせᛶ 2002 ࣭㟁ヰ࠿ࡽ࢖ࣥࢱ࣮ࢿࢵࢺ࡬ࡢ ᕷሙኚ໬ ࣭㟁ヰᕷሙࡢ⦰ᑠ ࣭ග㏻ಙᢏ⾡㸦Fiber to the Home㸧 ࣭ேဨᩚ⌮ ࣭௻ᴗయ㉁ኚ㠉ࡢᚲせᛶ ࣭ᅛᐃ㟁ヰ࡬ࡢᢞ㈨⤊஢ ࣭ᨺ㏦఍♫࡜ࡢᥦᦠࡢᚲせ ᛶ  ࡜ࡶ㏙࡭࡚࠸ࡿࠋࡇࡢ࢖ࣥࢱ࣮ࢿࢵࢺୖࢆὶ㏻ࡍࡿࢯࣇ ࢺࡸࢥࣥࢸࣥࢶ࡜ࡑࡢࣃ࣮ࢺࢼ࣮ࢆẼ࡟᥃ࡅࡿⓎゝࡣ㸪 ᐑὠẶࡢ♫㛗௵ᮇࢆ㏻ࡋ୍࡚㈏ࡋ࡚ぢࡽࢀࡿࠋ౛࠼ࡤ㸪 ♫㛗ᑵ௵┤ᚋࡢ㐌หࢲ࢖ࣖࣔࣥࢻ1996ᖺ8᭶31᪥ྕ࡛ ࡣ㸪 NTT ࡀࢥࣥࢸࣥࢶࢆᣢࡗ࡚࠸ࡿேࡓࡕ࡜ᡭࢆ⤌ ࢇ࡛㸪᝟ሗὶ㏻ࢧ࣮ࣅࢫࢆ⫱࡚ࡿ࢔ࣉ࣮ࣟࢳࡶ ⪃࠼࡚࠸ࡿࠋ ࡜㏙࡭࡚࠸ࡿࡋ㸪♫㛗㏥௵㛫㏆ࡢ᪥⤒ࣅࢪࢿࢫ2002 ᖺ1 ᭶14 ᪥ྕ࡟࠾࠸࡚ࡣ㸪 ࣈ࣮ࣟࢻࣂࣥࢻ㸦㧗㏿኱ᐜ㔞㸧࡟࡞ࡿ࡜㸪௒ᗘ ࡣᨺ㏦఍♫࡞ࢇ࠿࡜ࡶ࠾ࡘࡁ࠶࠸ࡀฟ࡚ࡃࡿࠋ ௒ࡲ࡛࡜ࡣ⏘ᴗ࡜ࡋ࡚ࡶࡕࡻࡗ࡜㐪ࡗ࡚ࡃࡿࠋ ࡜ࡶ㏙࡭࡚࠸ࡿࠋࡇࢀࡽࢆCI ࡢどⅬ࠿ࡽゎ㔘ࡍࢀࡤ㸪 ࢖ࣥࢱ࣮ࢿࢵࢺ࡜࠸࠺᪂ᢏ⾡࡟㏣࠸ࡘࡃࡓࡵࡢᢏ⾡࢖ࣥ

(8)

ࢸࣜࢪ࢙ࣥࢫࡼࡾࡶ㸪࢖ࣥࢱ࣮ࢿࢵࢺࢆ⏝࠸࡚࡝ࡢࡼ࠺ ࡞౯್ࢿࢵࢺ࣮࣡ࢡ[31]ࢆᵓ⠏ࡍࡿ࡭ࡁ࠿࡜࠸࠺࢖ࣥࢸ ࣜࢪ࢙ࣥࢫࡢ⋓ᚓ࡟⭉ᚰࡋ࡚࠸ࡿ࡜ᤊ࠼ࡿࡇ࡜ࡀ࡛ࡁࡿࠋ Christensen ࡟ࡼࢀࡤࠊ౯್ࢿࢵࢺ࣮࣡ࢡࡣඹ㏻ࡢࣅࢪ ࢿࢫࣔࢹࣝࢆᨭ᥼ࡋ࡚࠸ࡿ௻ᴗࡢ㞟ྜᑐ࡜ᐃ⩏ࡉࢀࡿࠋ ᮏㄽᩥ࡛ࡣ㸪ࡇࡢ౯್ࢿࢵࢺ࣮࣡ࢡᵓ⠏ࡢࡓࡵࡢᚲせ࡜ ࡞ࡿ᝟ሗ཰㞟㸪᝟ሗศᯒࢆ౯್ࢿࢵࢺ࣮࣡ࢡ࢖ࣥࢸࣜࢪ ࢙ࣥࢫ࡜࿧ࡪࡇ࡜࡟ࡍࡿࠋ⾲2 ࠿ࡽ࢖ࣥࢱ࣮ࢿࢵࢺࡢᢏ ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡟㛵ࡍࡿ㡯┠࡜㸪࢖ࣥࢱ࣮ࢿࢵࢺࢆ ⏝࠸ࡓ౯್ࢿࢵࢺ࣮࣡ࢡ࡟㛵ࡍࡿ㡯┠ࢆᢳฟࡋࡲ࡜ࡵࡿ ࡜⾲3 ࡢࡼ࠺࡟࡞ࡿࠋ ⾲ ᢏ⾡㺐㺻㺡㺶㺚㺼㺈㺻㺛࡜౯್㺦㺍㺢㺺㺎㺖㺐㺻㺡㺶㺚㺼㺈㺻㺛 ᖺ ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫ ࡟㛵㐃ࡋࡓ㡯┠ ౯್ࢿࢵࢺ࣮࣡ࢡ࢖ࣥࢸࣜࢪ࢙ࣥࢫ ࡟㛵㐃ࡋࡓ㡯┠ 1996 ࣭࢖ࣥࢱ࣮ࢿࢵࢺ㸪ࣃ ࢯࢥࣥ࡟ᑐࡍࡿᢏ⾡ⓗ 㐜ࢀ ࣭ࢥࣥࢸࣥࢶ㛤Ⓨࡢ㐜 ࢀ ࣭ࢥࣥࢸࣥࢶ఍♫࡜ࡢᥦᦠࡢᚲせᛶ ࣭ࢯࣇࢺ఍♫࡜ࡢᥦᦠࡢᚲせᛶ 1997 ࣭࢖ࣥࢱ࣮ࢿࢵࢺ࡟ᑐ ࡍࡿ㐜ࢀ ࣭࢖ࣥࢱ࣮ࢿࢵࢺ࡟㏣ ࠸ࡘࡃࡓࡵࡢ◊✲㛤Ⓨ ᪉ྥษ᭰ ࣭ࢥࣥࣆ࣮ࣗࢱ࣮࣓࣮࣮࢝࡜ࡢᥦᦠ ࡢᚲせᛶ 1998 ࣭ࢯࣇࢺ఍♫࡜ࡢᥦᦠࡢᚲせᛶ 2000 ࣭ࢿࢵࢺᐙ㟁࣓࣮࣮࢝㸪ࢥࣥࢸࣥࢶ ఍♫㸪ᨺ㏦఍♫࡜ࡢ㐃ᦠࡢᚲせᛶ 2002 ࣭ᨺ㏦఍♫࡜ࡢᥦᦠࡢᚲせᛶ ࡇࢀࡽࡢࡇ࡜࠿ࡽ஧ࡘࡢࡇ࡜ࡀ♧၀ࡉࢀࡿࠋࡲࡎ୍ࡘ┠ ࡣ㸪ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡜౯್ࢿࢵࢺ࣮࣡ࢡࡢ࢖ࣥࢸ ࣜࢪ࢙ࣥࢫࡣ⊂❧࡟ᢅ࠺ࡇ࡜ࡀ࡛ࡁࡿ࡜࠸࠺ࡇ࡜࡛࠶ࡿࠋ ᐑὠẶࡣ㸪࢖ࣥࢱ࣮ࢿࢵࢺᢏ⾡ࡣ㏣࠸ࡘࡅࡿ࡜࠸࠺ᢏ⾡ ࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡜㸪ࡑࡢ࢖ࣥࢱ࣮ࢿࢵࢺࡢୖ࡛࡝ࡢࡼ ࠺࡞௜ຍࢧ࣮ࣅࢫࢆᥦ౪ࡍࡿ࠿࡜࠸࠺౯್ࢿࢵࢺ࣮࣡ࢡ ࡢ࢖ࣥࢸࣜࢪ࢙ࣥࢫࢆูࠎࡢၥ㢟࡜ࡋ࡚ᤊ࠼࡚࠸ࡿࠋ஧ ࡘ┠ࡣ㸪౯್ࢿࢵࢺ࣮࣡ࢡࡢ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢ᪉ࡀᢏ ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫࡼࡾ㔜せ࡟࡞ࡿሙྜࡀ࠶ࡿ࡜࠸࠺ࡇ ࡜࡛࠶ࡿࠋᐑὠẶࡣ㸪ᢏ⾡ࡑࡢࡶࡢࡣ㏣࠸ࡘࡅࡿ࡜ࡋ㸪 ࡑࡢᢏ⾡ࢆ⏝࠸ࡓࢧ࣮ࣅࢫࡢ౯್ࢿࢵࢺ࣮࣡ࢡࢆ࠸ࡕ᪩ ࡃᵓ⠏ࡍࡿࡇ࡜ࢆࡼࡾ㔜せどࡋ࡚࠸ࡿࠋ≉࡟1998 ᖺ௨ 㝆ࡣ㸪౯್ࢿࢵࢺ࣮࣡ࢡ࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡟ࡘ࠸࡚ࡢࡳ ゝཬࡋ࡚࠾࠶ࡾ㸪ࡑࡢ㔜せᛶࡢ㧗ࡲࡾࡀẶ࡟ᣦ᦬ࡉࢀ࡚ ࠸ࡿࠋࡇࢀࡽ஧Ⅼࡣ㸪ᚑ᮶ࡢCI ࡜ࡢ᫂☜࡞ᕪ࡛࠶ࡿࠋ ࡑࡇ࡛㸪ᚑ᮶ࡢCI ࡜㏻ಙࢧ࣮ࣅࢫ௻ᴗࡢ CI ࡜ࡢᕪ࡟㛵 ࡍࡿ௬ㄝ࡜ࡋ࡚௨ୗࡢ஧ࡘࢆᥦ♧ࡍࡿࠋ 㸦௬ㄝ1㸧ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡜౯್ࢿࢵࢺ࣮࣡ࢡ࢖ ࣥࢸࣜࢪ࢙ࣥࢫࡣ⊂❧ࡋ࡚ᢅ࠺ࡇ࡜ࡀ࡛ࡁࡿࠋ 㸦௬ㄝ2㸧⮬♫ࡢᢏ⾡ࡀ➇ྜ௚♫࡜ẚ࡭࡚኱ࡁࡃ㐜ࢀ࡚ ࠸࡞࠸ሙྜࠊ౯್ࢿࢵࢺ࣮࣡ࢡ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡀ➇த ຊࡢ※Ἠ࡜࡞ࡿࠋ

᪤Ꮡᩥ⊩࡜ࡢẚ㍑

᪤Ꮡ◊✲࡟࠾ࡅࡿ㏻ಙࢧ࣮ࣅࢫ௻ᴗࡢCI ᪤ᏑࡢCI ◊✲࡟࠾࠸࡚㸪㏻ಙᶵჾ〇㐀௻ᴗࢆ◊✲ᑐ ㇟࡟ྵࡴ◊✲ࡣᩘከࡃᏑᅾࡋ࡚࠸ࡿࡀ㸦౛࠼ࡤ[32]㸪[33] ࡞࡝㸧㸪㏻ಙࢧ࣮ࣅࢫ௻ᴗࢆ◊✲ᑐ㇟࡟ྵࡴ◊✲ࡣᩘᑡ࡞ ࠸ࠋAuster ࡽࡣ㸪࢝ࢼࢲࡢฟ∧⏘ᴗཬࡧ㏻ಙ⏘ᴗ㸦㏻ಙ ᶵჾ〇㐀ᴗ࡜㏻ಙࢧ࣮ࣅࢫ௻ᴗࡢ୧᪉ࢆྵࡴ㸧ࡢ13 ே ࡢ⤒Ⴀࢺࢵࣉ࡟㸪࡝ࡢࡼ࠺࡞እ㒊⎔ቃ᝟ሗࢆ㔜どࡋ㸪ఱ ࡢពᛮỴᐃ࡟⏝࠸࡚࠸ࡿ࠿ࡢ࢖ࣥࢱࣅ࣮ࣗࢆ⾜ࡗ࡚࠸ࡿ [33]ࠋࡇࡢ⤖ᯝ㸪⤒Ⴀࢺࢵࣉࡀ㔜せどࡋ࡚࠸ࡿእ㒊⎔ቃ ᝟ሗࡣ㸪➇ྜ᝟ሗ㸦➇ྜ௚♫㸪➇ྜ〇ရ㸪➇தᡓ␎㸧㸪つ ไ᝟ሗ㸪ᢏ⾡᝟ሗࡢ3 ࡘ࡛࠶ࡿࡇ࡜ࡀ♧ࡉࢀ࡚࠾ࡾ㸪ᮏ ㄽᩥࡢ௬ㄝ࡛ᥦ♧ࡋࡓ౯್ࢿࢵࢺ࣮࣡ࢡ࡟㛵ࡍࡿ᝟ሗཬ ࡧࡑࢀ࡟‽ࡎࡿࡼ࠺࡞᝟ሗࡣᑟฟࡉࢀ࡚࠸࡞࠸ࠋ ࡲࡓStrouse ࡣ㸪࣐࣮ࢣࢸ࢕ࣥࢢࡢどⅬ࠿ࡽ㏻ಙࢧ࣮ ࣅࢫ௻ᴗࡢCI ࡢᴫ␎ࢆᥦ♧ࡋ࡚࠸ࡿ[35]ࠋࡋ࠿ࡋ㸪ࡇࢀ ࡶᚑ᮶ࡢCI ࡢࣇ࣮࣒࣮ࣞ࣡ࢡ࡟ἢࡗࡓࡶࡢ࡛㸪㏻ಙࢧ ࣮ࣅࢫ࡞ࡽ࡛ࡣࡢ᝟ሗ※ࢆヲ⣽࡟ᥦ♧ࡋࡓࡶࡢ࡛࠶ࡾ㸪 ౯್ࢿࢵࢺ࣮࣡ࢡ࡟㛵ࡍࡿ࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡟㛵ࡋ࡚ࡣ ゝཬࡉࢀ࡚࠸࡞࠸ࠋࡼࡗ࡚㸪௬ㄝ࡛ᥦ♧ࡋࡓ౯್ࢿࢵࢺ ࣮࣡ࢡࡢ࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡜࠸࠺ᴫᛕࡣ㏻ಙࢧ࣮ࣅࢫ௻ ᴗࡢCI 㡿ᇦ࡛᪂つᛶࢆ᭷ࡋ࡚࠸ࡿ࡜⪃࠼ࡽࢀࡿࠋ ᪤Ꮡ◊✲࡛ࡢ౯್ࢿࢵࢺ࣮࣡ࢡ ᚑ᮶ࡢCI ࡟࠾࠸࡚ࡣ㸪Porter ࡢᥦၐࡋࡓ౯್㐃㙐㸦ࣂ ࣮ࣜࣗࢳ࢙࣮ࣥ㸧ศᯒ[28]ࡀ㸪〇ရཬࡧࢧ࣮ࣅࢫࡢࢥࢫ ࢺඃ఩࡜ᕪู໬ࢆ᳨ウࡍࡿࢶ࣮ࣝ࡜ࡋ࡚౑ࢃࢀ࡚ࡁࡓࠋ ࡋ࠿ࡋࡇࡢ౯್㐃㙐ศᯒࡶ㸪ࡑࡢᅵྎࡀ〇㐀ᴗࡢ㉎㈙࠿ ࡽ࢔ࣇࢱ࣮ࢧ࣮ࣅࢫࡲ࡛ࡢ≀ⓗ㈨⏘ࡢ┤ิⓗ㐃㙐࡛࠶ࡾ㸪 ௻ᴗෆእ࡟Ꮡᅾࡍࡿ▱㆑࠿ࡽ᪂ࡋ࠸▱㆑ࢆ๰㐀ࡍࡿࡇ࡜ ࡀ➇தຊࢆ※Ἠ࡜࡞ࡿࡼ࠺࡞௒᪥ࡢ」㞧࡞➇த⎔ቃࡢศ ᯒ࡟ࡣ㐺ษ࡛ࡣ࡞࠸ࡇ࡜ࡀᣦ᦬ࡉࢀ࡚࠸ࡿ[36]ࠋ ࡑࡇ࡛௒᪥ࡢ➇த⎔ቃࢆ࠺ࡲࡃᤊ࠼ࡿࡓࡵ࡟㸪ᚑ᮶ࡢ ౯್㐃㙐ࢆᣑᙇࡋࡓᴫᛕࡀᵝࠎ࡞࿧⛠࡛ᥦ㉳ࡉࢀ࡚࠸ࡿࠋ ௬᝿౯್㐃㙐[37]㸪Value Constellation[38]㸪౯್ࢿࢵ ࢺ࣮࣡ࢡ[31]㸪౯್㐃㙐ࢿࢵࢺ࣮࣡ࢡ[39]࡞࡝ࡀࡑࢀ࡟ ᙜࡓࡿࡀ㸪ᴫᛕⓗ࡟㢮ఝࡋ࡚࠸ࡿࡢ࡛ࠊࡇࢀࡽࢆ౯್ࢿ ࢵࢺ࣮࣡ࢡ࡜࠸࠺༢ㄒ࡟௦⾲ࡉࡏ࡚௨ୗࡢ㆟ㄽࢆ㐍ࡵࡿࠋ CI ศ㔝࡟࠾࠸࡚㸪ࡇࡢ౯್ࢿࢵࢺ࣮࣡ࢡ࡟ὀ┠ࡋࡓඛ 㥑ⓗ◊✲࡟㸪Ⳣ⃝࡜㧗ᶫࡢ◊✲ࡀ࠶ࡿ[40]ࠋⳢ⃝࡜㧗ᶫ ࡣ㸪౯್ࢿࢵࢺ࣮࣡ࢡࢆ௻ᴗ㛫࡜⏘ᴗ㛫࡟Ώࡿ౯್㐃㙐 ࡜ᐃ⩏ࡋࡓୖ࡛㸪౯್ࢿࢵࢺ࣮࣡ࢡᵓ⠏᫬ࡢᢏ⾡࢖ࣥࢸ

(9)

ࣜࢪ࢙ࣥࢫࡢ㔜せᛶࢆ㸪ᯇୗ㟁ჾ㸦⌧ࣃࢼࢯࢽࢵࢡ㸧ࡢ ஦౛᳨࡛ドࡋ࡚࠸ࡿࠋࡇࡢⳢ⃝࡜㧗ᶫࡢ◊✲࡛ࡣ㸪Ⰻ࠸ ౯್ࢿࢵࢺ࣮࣡ࢡࡢᵓ⠏ࡣⰋ࠸ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢ ⤖ᯝ࡛࠶ࡿ࡜ᤊ࠼࡚࠸ࡿࡀ㸪ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫ࠿ࡽ ࡝ࡢࡼ࠺࡟౯್ࢿࢵࢺ࣮࣡ࢡࢆᵓᡂࡋ࡚࠸ࡃ࠿࡜࠸࠺ල యⓗᡭἲ࡟㛵ࡋ࡚ゝཬࡋ࡚࠾ࡽࡎ㸪ᯝࡓࡋ࡚Ⰻ࠸౯್ࢿ ࢵࢺ࣮࣡ࢡࡢᵓ⠏ࡣⰋ࠸ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢ⏘≀࡞ ࡢ࠿࡜࠸࠺␲ၥࡀṧࡿࠋ ࡲࡓⳢ⃝࡜㧗ᶫࡣୖグ࡟⥆ࡃㄽᩥ[41]࡟࠾࠸࡚㸪࣮࢜ ࣉࣥ࢖ࣀ࣮࣋ࢩࣙࣥ[42]ࡢどⅬ࠿ࡽ㸪༙ᑟయ⏘ᴗࡢ஦౛ ࢆ⏝࠸࡚ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢ㔜せᛶࢆㄽࡌ࡚࠸ࡿࠋ ࡇࡢ◊✲࡟࠾࠸࡚Ⳣ⃝࡜㧗ᶫࡣ㸪࣮࢜ࣉࣥ࢖ࣀ࣮࣋ࢩࣙ ࣥࢆ௻ᴗෆእࡢ࢔࢖ࢹ࢔ࢆ᭷ᶵⓗ࡟⤖ྜࡉࡏ౯್ࢆ๰㐀 ࡍࡿࡇ࡜࡜ᐃ⩏ࡋ࡚࠸ࡿࠋࡇࢀࡣࡲࡉ࡟࣮࢜ࣉࣥ࢖ࣀ࣋ ࣮ࢩࣙࣥࢆ౯್ࢿࢵࢺ࣮࣡ࢡ࡟ࡼࡿ࢖ࣀ࣮࣋ࢩࣙࣥ๰ฟ ࡜ぢ࡞ࡋ࡚࠸ࡿ࡜⪃࠼ࡿࡇ࡜ࡀ࡛ࡁ㸪๓ࡢ◊✲࡟࠾ࡅࡿ ౯್ࢿࢵࢺ࣮࣡ࢡ࡜࠸࠺ᴫᛕࢆ࣮࢜ࣉࣥ࢖ࣀ࣮࣋ࢩࣙࣥ ࡟Ⓨᒎࡉࡏࡓ◊✲࡜ࡋ࡚ᤊ࠼ࡿࡇ࡜ࡀ࡛ࡁࡿࠋࡇࡢㄽᩥ ࡟࠾࠸࡚Ⳣ⃝࡜㧗ᶫࡣ㸪࣮࢜ࣉࣥ࢖ࣀ࣮࣋ࢩࣙࣥ࡟࠾ࡅ ࡿᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢ㔜せᛶࢆㄽࡌࡿ࡜ඹ࡟㸪ࠕ♫ෆ ࡜♫እࡢ࢔࢖ࢹ࢔ࢆ᭱ࡶ᭷ຠ࡟ά⏝࡛ࡁࡓ⪅ࡀ຾ࡘࠋඃ ࢀࡓࣅࢪࢿࢫࣔࢹࣝࡢᵓ⠏ࡀ᭱ࡶ㔜せ࡛࠶ࡿࠖ࡜ࡶ㏙࡭㸪 ࣅࢪࢿࢫࣔࢹࣝࡢ㔜せᛶ࡟ࡶゝཬࡋ࡚࠸ࡿࠋ ࡋ࠿ࡋࣅࢪࢿࢫࣔࢹࣝ࡜ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢ㛵 ಀ࡟ࡘ࠸࡚ࡣ㆟ㄽࡉࢀ࡚࠾ࡽࡎ㸪Ⰻ࠸ࣅࢪࢿࢫࣔࢹࣝࡢ ᵓ⠏࡟࡝ࡢࡼ࠺࡟ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫࡀᐤ୚ࡋᚓࡿࡢ ࠿࡜࠸࠺ၥ㢟ࡀṧࡿࠋ࡞ࡐ࡞ࡽࡤ㸪࣮࢜ࣉࣥ࢖ࣀ࣮࣋ࢩ ࣙࣥࢆᥦၐࡋࡓChesbrough ࡣࠕⰋ࠸ࣅࢪࢿࢫࣔࢹࣝࡣ㸪 ࡋࡤࡋࡤⰋ࠸࢔࢖ࢹ࢔ࡸᢏ⾡ࢆᡴࡕ㈇࠿ࡍࠖ࡜ࡋ㸪࢖ࣀ ࣮࣋ࢩࣙࣥࡢ※Ἠࡀ㸪༢࡟ᢏ⾡࡛࡞࡞ࡃࡴࡋࢁࣅࢪࢿࢫ ࣔࢹࣝ࡟࠶ࡿࡇ࡜ࢆㄽࡌ࡚࠸ࡿ࠿ࡽ࡛࠶ࡿ[43]ࠋࡇࡢゝ ⴥࡣᡃࠎ࡟ࣅࢪࢿࢫࣔࢹࣝ࡜ᢏ⾡ࡀ⊂❧ࡢࡶࡢ࡛࠶ࡿ࡜ ࠸࠺どⅬࢆᥦ౪ࡋ࡚࠸ࡿࠋ ࡲࡓShafer ࡽࡣ㸪㐣ཤࡢࣅࢪࢿࢫࣔࢹࣝ࡟㛵ࡍࡿㄽ ᩥࡢㄪᰝࢆ⾜࠸㸪ࣅࢪࢿࢫࣔࢹࣝࢆᵓᡂࡍࡿせ⣲ࢆ㸪ᡓ ␎ⓗ㑅ᢥ㸦strategic choices㸧㸪౯್ࢿࢵࢺ࣮࣡ࢡ㸦value network㸧㸪౯್๰㐀㸦creating value㸧㸪౯್ᤕᤊ 㸦capturing value㸧ࡢ 4 ࡘ࡟ศ㢮ࡋࡓ[44]ࠋඛ࡟㏙࡭ࡓ Chesbrough ࡢどⅬ࡟❧࡚ࡤ㸪ࣅࢪࢿࢫࣔࢹࣝ࡜ᢏ⾡ࡣ ⊂❧࡛࠶ࡿ࡜⪃࠼ࡽࢀࡿࡢ࡛㸪ࣅࢪࢿࢫࣔࢹࣝࢆᵓᡂࡍ ࡿ୍せ⣲ࡢ౯್ࢿࢵࢺ࣮࣡ࢡ࡜ᢏ⾡ࡶ⊂❧࡛࠶ࡿࠋᨾ࡟ ࡑࢀࡽࡢ᝟ሗ཰㞟㸭ศᯒࢆ⾜࠺ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡜ ౯್ࢿࢵࢺ࣮࣡ࢡࡢ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡶ⊂❧ࡋ࡚࠸ࡿ࡜ ⪃࠼ࡿࡇ࡜ࡀྍ⬟࡟࡞ࡾ㸪௬ㄝ1 ࡣᨭᣢࡉࢀࡿࠋࡲࡓ㸪 Chesbrough ࡢどⅬ࡛ࡣ㸪ᢏ⾡ࡼࡾࡶࣅࢪࢿࢫࣔࢹࣝࡀ ࡼࡾ㔜せどࡉࢀࡿࡢ࡛㸪ᢏ⾡ࡼࡾࡶࣅࢪࢿࢫࣔࢹࣝࡢ୍ せ⣲࡛࠶ࡿ౯್ࢿࢵࢺ࣮࣡ࢡࡀࡼࡾ㔜せどࡉࢀࡿࡇ࡜࡟ ࡞ࡿࠋᚑࡗ࡚➇ྜ௚♫࡟ẚ࡭࡚ᢏ⾡ࡀ኱ࡁࡃ㐜ࢀ࡚࠸࡞ ࡅࢀࡤ㸪ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫࡼࡾࡶ౯್ࢿࢵࢺ࣮࣡ࢡ ࡢ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡀࡼࡾ㔜せ࡜࠸࠺ࡇ࡜࡟࡞ࡾ㸪௬ㄝ 2 ࡶᨭᣢࡉࢀࡿࠋ ௨ୖࢆ㚷ࡳࡿ࡜㸪ᮏ◊✲ࡣ㸪Ⳣ⃝࡜㧗ᶫࡀ࠸ࡕ᪩ࡃ╔ ┠ࡋࡓCI ࡜౯್ࢿࢵࢺ࣮࣡ࢡࡢ㛵ಀࢆ㸪㏻ಙࢧ࣮ࣅࢫ ௻ᴗ᳨࡛ウࡋ㸪᪂ࡓ࡞௬ㄝ࣮࣋ࢫࡢ▱ぢࢆຍ࠼ࡿࡶࡢ࡜ ఩⨨௜ࡅࡿࡇ࡜ࡀྍ⬟࡛࠶ࡿࠋ

㆟ㄽ

๓ฟࡢShafer ࡽࡣ㸪௻ᴗࡣ⊂⮬ࡢ౯್ࢿࢵࢺ࣮࣡ࢡ ࢆᵓ⠏࡛ࡁࡿ࡜ࡋ㸪౯್ࢿࢵࢺ࣮࣡ࢡ࡛࡝ࡢࡼ࠺࡞ᙺ๭ ࢆᯝࡓࡑ࠺࡜ࡍࡿࡢ࠿ࡀࣅࢪࢿࢫࣔࢹ࡛ࣝ㔜せ࡛࠶ࡿ࡜ ㄝ᫂ࡋ࡚࠸ࡿࠋᐇ㝿㸪ᐑὠẶࡣ㐌หࢲ࢖ࣖࣔࣥࢻ2002 ᖺ1 ᭶ 26 ᪥ྕ࡛㸪࢖ࣥࢱ࣮ࢿࢵࢺୖ࡛ࡢࢧ࣮ࣅࢫ࡟㛵 ࡋ࡚ၥࢃࢀ࡚㸪 ࠸ࢁࢇ࡞᝟ሗ㸪ࢥࣥࢸࣥࢶࡀὶ㏻ࡋ㸪ྲྀᘬࡉࢀࡿࠋ ࡛㸪࡝࠺࠸࠺௙⤌ࡳ㸪ᢏ⾡ⓗ࡞⿬௜ࡅࡀ࠶ࢀࡤ࠾ ࢝ࢿࢆྲྀࢀࡿ࠿㸪ࡀၥ㢟࡟࡞ࡿ ࡜㏙࡭㸪᪂ᢏ⾡࡛࠶ࡿ࢖ࣥࢱ࣮ࢿࢵࢺࢆ฼⏝ࡋࡓࣅࢪ ࢿࢫࣔࢹࣝ࡜ࡑࡢ౯್ࢿࢵࢺ࣮࣡ࢡ࡛ᯝࡓࡍ࡭ࡁᙺ๭ࢆ ᶍ⣴ࡍࡿጼࡀᇉ㛫ぢ࠼ࡿ Hinterhuber ࡣ㸪౯್ࢿࢵࢺ࣮࣡ࢡ๰ฟࡢࡓࡵ࡟ࡣ㸪 ࢿࢵࢺ࣮࣡ࢡᵓᡂࡢ㑅ᐃ㸦ࣃ࣮ࢺࢼ࣮㑅ࡧ㸧ཬࡧࢿࢵࢺ ࣮࣡ࢡ⟶⌮㸦㈨※฼⏝ࡢ᭱㐺໬㸧࡜࠸࠺஧ࡘࡢࢱࢫࢡࡀ ࠶ࡿ࡜㏙࡭࡚࠸ࡿ[45]ࠋࢿࢵࢺ࣮࣡ࢡᵓᡂࡢ㑅ᐃ㸦ࣃ࣮ ࢺࢼ࣮㑅ࡧ㸧࡜࠸࠺㡯┠࡟㛵ࡍࡿ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡣ㸪 ᚑ᮶ࡶᢏ⾡ᥦᦠࡸᴗົᥦᦠ࡞࡝ࡢ⠊␪࡛㆟ㄽࡉࢀ࡚ࡁࡓࠋ ࡋ࠿ࡋ㸪௻ᴗ㛫ࢆ㊬ࡄࢿࢵࢺ࣮࣡ࢡ⟶⌮㸦㈨※฼⏝ࡢ᭱ 㐺໬㸧࡟㛵ࡍࡿ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡣ㸪௒ࡲ࡛㆟ㄽࡉࢀࡓ ࡇ࡜ࡀ↓࠸ࠋ⮬♫࠾ࡼࡧ௚♫ࡢ㈨※᝟ሗࢆ⤫ྜࡋ㸪࠶ࡿ ౯್ࢿࢵࢺ࣮࣡ࢡࡢ㈨※᭱㐺໬ࢆᅗࡿ࢖ࣥࢸࣜࢪ࢙ࣥࢫ ࡣ㸪ᡃࠎ࡟࢖ࣥࢸࣜࢪ࢙ࣥࢫୖࡢ᪂ࡋ࠸ㄢ㢟ࢆࡶࡓࡽࡋ ࡚࠸ࡿࡶࡢ࡜ᛮࢃࢀࡿࠋ ࡲࡓHinterhuber ࡣ㸪Ⰻ࠸౯್ࢿࢵࢺ࣮࣡ࢡ࡟ࡣ㸪ࡑ ࡢᵓᡂဨ࡟࣮࢜ࢣࢫࢺࣛࡢࡼ࠺࡞ᙺ๭ศᢸࡀ࠶ࡿ࡜ࡋ㸪 ࡑࡢᙺ๭ࢆ࢔࣮࢟ࢸࢡࢺ㸦architect㸧㸪ᑂุ㸦judge㸧㸪 㛤Ⓨ⪅㸦developer㸧㸪࣮ࣜࢲ࣮㸦leader㸧ࡢ 4 ࡘ࡟ศ㢮 ࡋ࡚࠸ࡿࠋ࢔࣮࢟ࢸࢡࢺ࡜ࡣ㸪౯್ࢿࢵࢺ࣮࣡ࢡࡢ┠ⓗ ࢆᐃ⩏ࡋ㸪ᵓᡂဨࢆ㑅ᐃࡍࡿᙺ๭࡛࠶ࡿࠋᑂุ࡜ࡣ㸪౯ ್ࢿࢵࢺ࣮࣡ࢡࡢᵓᡂဨ࡟ᑐࡋ࡚ᮇᚅࡉࢀࡿࣃࣇ࢛࣮࣐ ࣥࢫᶆ‽ࢆཝᐦ࡟ᐃ⩏ࡋ㑂Ᏺࡉࡏࡿᙺ๭࡛࠶ࡿࠋ㛤Ⓨ⪅ ࡜ࡣ㸪౯್ࢿࢵࢺ࣮࣡ࢡࡢ≀⌮ⓗ㸪▱ⓗ㈨⏘ࢆ⫱ᡂࡋ㛤 Ⓨࡍࡿᙺ๭࡛࠶ࡿࠋ࣮ࣜࢲ࣮࡜ࡣ㸪౯್ࢿࢵࢺ࣮࣡ࢡ࡬ ࡢ⮬୺ⓗཧຍࢆಁࡋ㸪ཧຍ௻ᴗࡀᯝࡓࡋࡓࣃࣇ࢛࣮࣐ࣥ ࢫ࡟฼┈ࢆሗ࠸ࡿᙺ๭࡛࠶ࡿࠋ౯್ࢿࢵࢺ࣮࣡ࢡࢆᵓ⠏ ࡍࡿ㝿ࡣ㸪࡝ࡢ௻ᴗࡀ࡝ࡢᙺ๭ศᢸࢆᯝࡓࡏࡿ⬟ຊࡀ࠶ ࡿࡢ࠿࡜࠸࠺ࡇ࡜ࢆ᳨ウࡍࡿᚲせࡀ࠶ࡾ㸪ࡇࢀࡶ᪂ࡋ࠸

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࢖ࣥࢸࣜࢪ࢙ࣥࢫ㡯┠࡛࠶ࡿࠋ ࡉࡽ࡟ᡃࠎࡢศᯒ⤖ᯝࡣ㸪౯್ࢿࢵࢺ࣮࣡ࢡ࢖ࣥࢸ ࣜࢪ࢙ࣥࢫࡣ㸪ᢏ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡜⊂❧࡟ᢅ࠼ࡿࡇ ࡜ࢆ♧၀ࡋ࡚࠾ࡾ㸪ేࡏ࡚࣐࣮ࢣࢵࢺ࢖ࣥࢸࣜࢪ࢙ࣥࢫ ࡢᴫᛕ࡜㔜」ࡍࡿ㒊ศࡶぢฟࡉࢀ࡚࠸࡞࠸ࠋࡇࡢࡼ࠺࡟ ⪃࠼ࢀࡤ㸪౯್ࢿࢵࢺ࣮࣡ࢡࡢ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡣ㸪ᢏ ⾡࢖ࣥࢸࣜࢪ࢙ࣥࢫࡸ࣐࣮ࢣࢵࢺ࢖ࣥࢸࣜࢪ࢙ࣥࢫ࠿ࡽ ⊂❧ࡋ࡚ᢅ࠼ࡿࡶࡢ࡛࠶ࡾ㸪௒ࡲ᳨࡛ウࡉࢀ࡚ࡇ࡞࠿ࡗ ࡓ࢖ࣥࢸࣜࢪ࢙ࣥࢫ⬟ຊࡢ◊✲ࡀᚲせ࡟࡞ࡿ࡜⪃࠼ࡽࢀ ࡿࠋࡲࡓ㸪౯್ࢿࢵࢺ࣮࣡ࢡࡢ࢖ࣥࢸࣜࢪ࢙ࣥࢫ㸪ᢏ⾡ ࢖ࣥࢸࣜࢪ࢙ࣥࢫ㸪࣐࣮ࢣࢵࢺ࢖ࣥࢸࣜࢪ࢙ࣥࢫࢆ୍♫ ࡢ୰࡛࠺ࡲࡃ⤫ྜࡋࡓCI ࢆᵓ⠏ࡍࡿᚲせࡶ࠶ࡿࠋࡇࢀ ࡽࡢ᪂ࡓ࡞࢖ࣥࢸࣜࢪ࢙ࣥࢫ⬟ຊࢆ⋓ᚓࡋࡓ௻ᴗࡀ౯್ ࢿࢵࢺ࣮࣡ࢡ࡟ཧຍࡍࡿࡇ࡜࡟ࡼࡾ㸪Ⰻ࠸ࣅࢪࢿࢫࣔࢹ ࣝࡀᥦ౪࡛ࡁࡿࡼ࠺࡟࡞ࡿࡢ࡛ࡣ࡞࠸ࡔࢁ࠺࠿ࠋ౯್ࢿ ࢵࢺ࣮࣡ࢡ࡟㛵ࡍࡿ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢ◊✲ࢆ㐍ࡵࡿࡇ ࡜࡛㸪CI ◊✲ࡢ᪂ࡋ࠸ᆅᖹࢆᣅࡃࡇ࡜ࡀ࡛ࡁࡿ࡜ᛮࢃࢀ ࡿࠋ ᮏ◊✲ࡣ㸪〇㐀ᴗࢆ୰ᚰ࡟Ⓨᒎࡋࡓࡁࡓᚑ᮶ࡢCI ࡜ ࢧ࣮ࣅࢫᴗࡢCI ࡢᕪ࡟㛵ࡍࡿጞⅬ࡜࡞ࡿ㆟ㄽࢆ୚࠼ࡿ ࡇ࡜ࢆ┠ⓗ࡟⾜ࢃࢀࡓࠋࡋ࠿ࡋ࡞ࡀࡽ㸪ᮏ◊✲ࡀᥦ♧ࡋ ࡓ௬ㄝࡣ㸪㏻ಙࢧ࣮ࣅࢫ௻ᴗࡢ༢୍஦౛◊✲࠿ࡽ⏕ᡂࡉ ࢀࡓࡶࡢ࡛࠶ࡿࡢ࡛㸪௬ㄝࡀࢧ࣮ࣅࢫ⏘ᴗ≉᭷ࡢࡶࡢ࡞ ࡢ࠿㸪〇㐀ᴗ࡟ࡶࢧ࣮ࣅࢫᴗ࡟ࡶඹ㏻ࡢࡶࡢ࡞ࡢ࠿ษࡾ ศࡅࡀࡘ࠿࡞࠸࡜࠸࠺㝈⏺ࢆ᭷ࡍࡿࠋᚑࡗ࡚㸪౯್ࢿࢵ ࢺ࣮࣡ࢡ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡀ௻ᴗࡢ➇தຊ࡟࡝ࡢࡼ࠺࡟ ᐤ୚ࡋ࡚࠸ࡿ࠿ࢆ㸪ࡼࡾከࡃࡢ〇㐀ᴗ࡜ࢧ࣮ࣅࢫᴗ࡛ㄪ ᰝࡍࡿࡇ࡜ࡀ௒ᚋࡢ◊✲ㄢ㢟࡜࡞ࡿࠋࡲࡓᮏ◊✲ࡢ஦౛ ࡣ㸪㏻ಙࢧ࣮ࣅࢫ࡜࠸࠺ࢿࢵࢺ࣮࣡ࢡእ㒊ᛶ[46]ࡀാࡃ ࢧ࣮ࣅࢫ࡜㸪࢖ࣥࢱ࣮ࢿࢵࢺ࡜࠸࠺ࢹ࣮ࢱ㏻ಙࡢࢻ࣑ࢼ ࣥࢺࢹࢨ࢖ࣥ[47]ฟ⌧᫬ࢆᑐ㇟࡜ࡋ࡚࠸ࡿࡓࡵ㸪௒ᚋ㸪 ࡇࢀࡽࡢᏛ⾡ᴫᛕࡀ௬ㄝࡢᡂ❧᮲௳࡟࡝ࡢࡼ࠺࡟㛵ಀࡋ ࡚࠸ࡿ࠿ࢆ᫂ࡽ࠿࡟ࡋ࡚࠸ࡃᚲせࡀ࠶ࡿࠋ

⤖ࡧ

᭱㏆㸪᪥ᮏࡢ〇㐀ᴗࡣᢏ⾡࡛຾ࡗ࡚ࣅࢪࢿࢫ࡛㈇ࡅࡿ ࡜࠸࠺㆟ㄽࢆࡼࡃ⪥࡟ࡍࡿࠋࡇࢀࡽࡢ㆟ㄽ࡛ࡋࡤࡋࡤྲྀ ࡾୖࡆࡽࢀࡿࡢࡣ㸪iPod ࡸ Kindle ࡞࡝ࡢᢏ⾡〇ရࡀࢧ ࣮ࣅࢫࡢ୍せ⣲࡜࡞ࡗ࡚࠸ࡿ஦౛࡛࠶ࡿࠋࡇࢀࡽࡢ㆟ㄽ ࡣ㸪ᮏ◊✲࡛᫂ࡽ࠿࡟࡞ࡗࡓ㸪࢖ࣥࢱ࣮ࢿࢵࢺฟ⌧᫬࡟ ᐑὠẶࡀᢏ⾡ࡑࡢࡶࡢࡼࡾ౯್ࢿࢵࢺ࣮࣡ࢡࢆᚰ㓄ࡋ࡚ ࠸ࡿጼ࡜㔜࡞ࡿ㒊ศࡀከ࠸ࠋࡇ࠺ࡋ࡚⪃࠼ࡿ࡜㸪᪥ᮏࡣ 〇㐀ᴗࢆ୰ᚰ࡟ᮍࡔ࡟ᙉ࠸◊✲㛤Ⓨຊ࡜ࡑࢀ࡟క࠺ᢏ⾡ ࢖ࣥࢸࣜࢪ࢙ࣥࢫ⬟ຊࢆ᭷ࡋ࡚ࡣ࠸ࡿࡀ㸪ᢏ⾡〇ရࡀࢧ ࣮ࣅࢫࡢ୍㒊ศ࡟࡞ࡿ࡜ࡁ࡟ᚲせ࡜࡞ࡿ␗ᴗ✀ࢆࡲࡓࡄ ౯್ࢿࢵࢺ࣮࣡ࢡ࡟㛵ࡍࡿ࢖ࣥࢸࣜࢪ࢙ࣥࢫ࡟㛵ࡋ࡚ࡣ㸪 య⣔ⓗ࡟⾜ࢃࢀ࡚࠸࡞࠸࠿㸪࠶ࡿ࠸ࡣ⾜ࢃࢀ࡚࠸࡚ࡶᐇ ㉁ᶵ⬟ࡋ࡚࠸࡞࠸ࡢ࡛ࡣ࡞࠸ࡔࢁ࠺࠿㸽 ᮏ◊✲ࡀᢞࡆ ࠿ࡅࡓ௬ㄝࡣ㸪ࡇࢀࡽࡢࡇ࡜ࢆ⪃࠼ࡿୖ࡛ࡶ᭷┈࡛࠶ࡿ ࡜ᛮࢃࢀࡿࠋ᭱ᚋ࡟㸪᪥ᮏࡢ⏘ᴗ➇தຊᙉ໬ࡢࡓࡵ࡟㸪 ௒ᚋࡢ◊✲ㄢ㢟ࢆิᣲࡋ࡚ᮏ◊✲ࡢ⤖ࡧ࡜ࡍࡿࠋ 㸦ㄢ㢟1㸧౯್ࢿࢵࢺ࣮࣡ࢡࡢ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢࡓࡵ ࡟࡝ࡢࡼ࠺࡞᝟ሗࢆ཰㞟ࡍࢀࡤࡼ࠸࠿㸽 㸦ㄢ㢟2㸧౯್ࢿࢵࢺ࣮࣡ࢡࡢ࢖ࣥࢸࣜࢪ࢙ࣥࢫࡢࡓࡵ ࡟࡝ࡢࡼ࠺࡞య⣔ⓗάືࢆ⾜࠼ࡤࡼ࠸࠿㸽 㸦ㄢ㢟3㸧᪥ᮏࡢ௻ᴗ࡟࠾࠸࡚౯್ࢿࢵࢺ࣮࣡ࢡࡢ࢖ࣥ ࢸࣜࢪ࢙ࣥࢫάືࡣ⾜ࢃࢀ࡚࠸ࡿ࠿㸽 ⾜ࢃࢀ࡚࠸ࡿ࡞ ࡽ࡝ࡢࡼ࠺࡞ᙧ࡛࠶ࡿ࠿㸽 ὀ㔘

1) Bart Van Looy ࡽ࡟ࡼࢀࡤ㸪〇ရ࡟ࡣ࡞࠸ࢧ࣮ࣅࢫࡢ≉ᚩ ࡜ࡋ࡚㸪ᡤ᭷ᶒࡀ⛣㌿ࡋ࡞࠸↓ᙧᛶ㸪ࢧ࣮ࣅࢫᥦ౪࡜ᾘ㈝ࡢ ྠ᫬ᛶ㸪ᅾᗜ࡛ࡁ࡞࠸ᾘ⁛ᛶ㸪ྠࡌࢧ࣮ࣅࢫᥦ౪ࢩࢫࢸ࣒࡛ ࡶࢧ࣮ࣅࢫရ㉁࡟ᕪࡀ⏕ࡌࡿ␗㉁ᛶࢆᣲࡆ࡚࠸ࡿ[48]ࠋ 2) 1890 ᖺ㸦᫂἞ 23 ᖺ㸧࡟ṇᘧ࡟㛤ጞࡉࢀࡓ᪥ᮏࡢ㟁ヰࢧ࣮ ࣅࢫࡣ㸪ᙜึ஺᥮ᡭ࡟ࡼࡿ㏻ヰ᥋⥆࡛࠶ࡗࡓࠋࡑࢀࡀ1926 ᖺ㸦኱ṇ15 ᖺ㸧࡟⮬ື஺᥮ᶵࡀᑟධࡉࢀ㸪┬ே໬ࡢ➨୍Ṍ ࡀ㋃ࡳฟࡉࢀࡓࠋࡑࡢᚋࡶ1955 ᖺ㸦᫛࿴ 30 ᖺ㸧ࡢࢡࣟࢫ ࣂ஺᥮ᶵࡢᑟධ㸪1969 ᖺ㸦᫛࿴ 44 ᖺ㸧ࡢ㟁Ꮚ஺᥮ᶵᑟධ㸪 1983 ᖺ㸦᫛࿴ 58 ᖺ㸧ࡢࢹࢪࢱࣝ஺᥮ᶵᑟධࡢṔྐࢆ⤒࡚㸪 ஺᥮ᴗົࡔࡅ࡛࡞ࡃ㸪ࢿࢵࢺ࣮࣡ࢡࡢಖᏲ㸪㐠⏝ࡶ኱ᖜ࡟┬ ே໬ࡀ㐩ᡂࡉࢀࡓࠋ ཧ⪃ᩥ⊩

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[2] M. Johnson, C. Christensen and H. Kagermann, Reinventing Your Business Model, Harvard Business Review, December, 59-68(2008).

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⏨㸦┘ಟ㸧㸪ᖹᯘ⚈㸦ヂ㸧㸪ࢧ࣮ࣅࢫ࣭࣐ࢿࢪ࣓ࣥࢺ ⤫ྜⓗ

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