This research focus on studying business resiliency under business crises due to product or service default originated from companies by deploying qualitative methodologies-case study conduct by grounded theory-from perspectives of business strategy, business resilience, and CSR among businesses in China and Japan.
Initiated from discussing research motivations and following research questions, Chapter 2 highlights the economic importance of China and Japan, as the dominant economic players in East Asia, with the necessity to enable businesses in both countries to sustain with resiliency.
After sub-categorize the detailed research directions, in Chapter 3, typical theories on business strategy, business resilience, and CSR are retrieved based on the timeline, which functions as the ground of uncovering relationships of the three topics that could wave into the theory of business resiliency under business crises and emergencies.
Chapter 4 provides the picture of research methodologies utilized in this study, including literature reviews on grounded theory, reasons for using qualitative research of this project, ways and tools of data collection and data process, and the research questionnaires.
Chapters 5 and 6 depict particular business cases in China and Japan regarding how the research topic is processed as regulated. In China, four individual case-LUTEC, Palcent, Zhongda, and Company A (anonymous)-are offered. Similarly, in Chapter 6, the case of Shiseido, Olympus, FANCL, and Sysmex is introduced. Conception structures presented with node layers, as well, are inserted.
Chapter 7 visualize the qualitative data and interpreted quantitative data from qualitative ones while discovering some critical, mind-changing results, which are further analyzed with more specifications in Chapter 8 in forms of implications.
To conclude, this research devotes to build resiliency structure for the business to overcome business crises and emergencies not by second-hand data but first-hand data. Meaningful discoveries, academically and practically, were concluded. Meanwhile, this research contributes to enrich the practice of studying management questions via qualitative research with grounded
theory in China and Japan, which could be considered as another promising academic path in the discipline. Nevertheless, data and findings concluded from the current number of cases could be further complemented by additional individual cases so that the research conclusions could be further enhanced. Moreover, since the research methodologies, as a combination, used in this research are relatively new; hence, the consequences spotted in the research could be natural to challenge.
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