995 / 1120
ᅗ 27 ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍ๓ࡢඹศᩓᵓ㐀ศᯒ AIC᭱ᑠࣔࢹࣝ
ฟ:Amosࢆ⏝ࡋⴭ⪅సᡂ
ᅗ27ࡢAICࡣ41.038࡛࠶ࡾࠊ₯ᅾኚᩘࢆ2ࡘせ⣙ࡍࡿࣔࢹࣝࡢ୰࡛᭱ᑠ್࡛࠶ࡿࠋ
ᶆ‽᥎ᐃ್ࡢ᥋ᐈᅉᏊࡽ⯡‶㊊ᗘ࠼ࡿᙳ㡪ࡀ0.58ᑐࡋ࡚ࠊタഛ࣭≀ရᅉᏊࡣ 0.19࡛࠶ࡾࠊ᥋ᐈᅉᏊࡢ᪉ࡀ⯡‶㊊ᗘᑐࡋ࡚ᙳ㡪ࡀ࠶ࡿࡇࡀ☜ㄆ࡛ࡁࡿࠋᅗ27ࡢ᥋ ᐈᅉᏊ0.58タഛ࣭≀ရᅉᏊ0.19ࡢ᭷ពᕪࢆ᳨ᐃࡋࡓࡇࢁ5%᭷ព࡛࠶ࡗࡓࠋᅗ26 ࡢ
ࣃࢫᅗࡽࠊ㸯ࡘࡢ₯ᅾᅉᏊࡀ᥋ᐈᅉᏊ࡛࠶ࡾࠊࡶ࠺㸯ࡘࡀタഛ࣭≀ရᅉᏊ࡛࠶ࡿࡇࡀ
☜ㄆ࡛ࡁࡿࠋ᥋ᐈᅉᏊࠊタഛ࣭≀ရᅉᏊࡣࠊ⯡‶㊊ᗘṇࡢᙳ㡪ࢆ࠼࡚࠸ࡿࠋ
996 / 1120
⾲ 38 ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡢⴿᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢᇶᮏ⤫ィ㔞 ࢧ࣮ࣅࢫホ౯㡯┠ ᖹᆒ್ ᶆ‽೫ᕪ
ၥྜࡏ 4.83 0.53
ᡴྜࡏ 4.86 0.51
㏻ኪ 4.91 0.38
ⴿ 4.95 0.22
ྖ⪅ 4.92 0.27
⚍ቭ 4.88 0.33
㏉♩ရ 4.57 0.62
⏕ⰼ 4.77 0.51
⡲┒ 4.63 0.64
Ύ₩ឤ 4.49 0.35
࣮࣍ࣝࡢ༳㇟ 4.89 0.32
᥍ᐊࡢ༳㇟ 4.65 0.85
㣗ᐊࡢ༳㇟ 4.62 0.66
ᩱ⌮ 4.47 0.84
⯡‶㊊ᗘ 4.88 0.41
ฟ:SPSSࢆ⏝ࡋⴭ⪅సᡂ
⾲ 39 ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡢⴿᙜ⪅ࡢ┦㛵⾜ิ
ࢧ࣮ࣅࢫホ౯ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
1.ၥྜࡏ 1
2.ᡴྜࡏ 0.30 1
3.㏻ኪ 0.35 0.42 1 4.ⴿ 0.37 0.31 0.68 1 5.ྖ⪅ 0.45 0.20 0.45 0.66 1 6.⚍ቭ 0.13 0.16 0.14 0.24 0.33 1 7.㏉♩ရ 0.32 0.25 0.21 0.28 0.38 0.37 1 8.⏕ⰼ 0.18 0.12 0.18 0.15 0.26 0.40 0.32 1 9.⡲┒ 0.35 0.38 0.21 0.16 0.25 0.30 0.47 0.45 1 10.Ύ₩ឤ 0.39 0.16 0.29 0.30 0.38 0.38 0.27 0.21 0.29 1
11.࣮࣍ࣝࡢ༳㇟ 0.28 0.17 0.31 0.32 0.35 0.55 0.30 0.28 0.26 0.66 1 12᥍ᐊࡢ༳㇟ 0.15 0.26 0.21 0.18 0.26 0.24 0.25 0.29 0.22 0.38 0.45 1 13㣗ᐊࡢ༳㇟ 0.18 0.32 0.29 0.18 0.26 0.24 0.25 0.29 0.30 0.32 0.31 0.54 1 14.ᩱ⌮ 0.11 0.04 0.11 0.13 0.29 0.26 0.32 0.25 0.18 0.23 0.26 0.25 0.36 1 15.⯡‶㊊ 0.47 0.24 0.51 0.35 0.44 0.24 0.30 0.25 0.32 0.31 0.48 0.39 0.34 0.28 1
ฟ:SPSSࢆ⏝ࡋⴭ⪅సᡂ
997 / 1120
⾲39ࡢ┦㛵ಀᩘࡣࡍ࡚᭷ព(0.1%)࡛࠶ࡾࠊ㏻ኪⴿࡀ0.68ࠊྖ⪅ⴿࡀ0.66ࠊ
࣮࣍ࣝࡢ༳㇟Ύ₩ឤࡀ0.66┦㛵ࡀࡳࡽࢀࡿࠋ
ᅗ28ࡣࠊࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡢඹศᩓᵓ㐀ศᯒࡢࣃࢫᅗ࡛࠶ࡿࠋ
ᅗ 28 ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡢඹศᩓᵓ㐀ศᯒࡢࣃࢫᅗ
ฟ:Amosࢆ⏝ࡋⴭ⪅సᡂ
ඹศᩓᵓ㐀ศᯒࢆ⾜࠸AICࡀ᭱ᑠ࡞ࡿ㏻ኪ(᥋ᐈ)ࠊⴿ(᥋ᐈ)ࠊ࣮࣍ࣝ༳㇟(タഛ)ࠊΎ
₩ឤ(タഛ)ࡢࢧ࣮ࣅࢫホ౯㡯┠ࢆṧࡋࡓࣔࢹࣝࢆ᥇ᢥࡍࡿࠋࡇࡢࣔࢹࣝࢆࢧ࣮ࣅࢫホ౯㡯┠
㏣ຍᚋࡢAIC᭱ᑠࣔࢹࣝࡋࠊᅗ29♧ࡍࠋ
998 / 1120
ᅗ 29 ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡢඹศᩓᵓ㐀ศᯒ AIC᭱ᑠࣔࢹࣝ
ฟ:Amosࢆ⏝ࡋⴭ⪅సᡂ
ᅗ29ࡢ᥋ᐈᅉᏊ0.41タഛ࣭≀ရᅉᏊ0.35ࡢ᭷ពᕪࢆ᳨ᐃࡋࡓࡇࢁ᭷ព࡛ࡣ࡞ࡗ ࡓࠋᅗ29ࡢࣃࢫᅗࡽࠊ㸯ࡘࡢ₯ᅾᅉᏊࡀ᥋ᐈᅉᏊ࡛࠶ࡾࠊࡶ࠺㸯ࡘࡀタഛ࣭≀ရᅉᏊ࡛
࠶ࡿࡇࡀ☜ㄆ࡛ࡁࡿࠋ᥋ᐈᅉᏊࠊタഛ࣭≀ရᅉᏊࡣࠊ⯡‶㊊ᗘṇࡢᙳ㡪ࢆ࠼࡚࠸
ࡿࠋ
➨6⠇ ⴿࡢ⪃ᐹ
➨4❶➨2⠇ࡢ⤖ᯝࡽࠊⴿᙜ⪅ࡢࠕ௬ㄝմ-1㸸ⴿᙜ⪅ࡢࢧ࣮ࣅࢫホ౯࠾࠸
࡚௬ㄝ5~8ࡣᡂࡾ❧ࡘࠋࠖࡣࠊᨭᣢࡉࢀࡓࠋ➨4❶➨3⠇ࡢ⤖ᯝࡽࠊⴿᙜ⪅ࡢ࢚ࣜ
ูศᯒࡢࠕ௬ㄝմ-2㸸ⴿᙜ⪅ࡢู࢚ࣜࡢࢧ࣮ࣅࢫホ౯࠾࠸࡚௬ㄝ5~8ࡣᡂࡾ❧
ࡘࠋࠖࡣࠊᨭᣢࡉࢀࡓࠋ➨4❶➨4⠇ࡢ⤖ᯝࡽࠊⴿᙜ⪅ࡢ⤒ᖺูศᯒ(㟈⅏๓ᚋẚ㍑) ࡢ ࠕ௬ㄝմ-3㸸㟈⅏๓ࡢⴿᙜ⪅ࡢࢧ࣮ࣅࢫホ౯࠾࠸࡚௬ㄝ5~8ࡣᡂࡾ❧ࡘࠋࠖࠕ௬ㄝ մ-4㸸㟈⅏ᚋࡢⴿᙜ⪅ࡢࢧ࣮ࣅࢫホ౯࠾࠸࡚௬ㄝ5~8ࡣᡂࡾ❧ࡘࠋࠖࡣࠊᨭᣢࡉࢀࡓࠋ
➨4❶➨5⠇ࡢ⤖ᯝࡽࠊⴿᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠㏣ຍ๓ᚋ ࡢࠕ௬ㄝմ-6㸸ࢧ࣮ࣅ
ࢫホ౯㡯┠㏣ຍ๓ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡢࢧ࣮ࣅࢫホ౯࠾࠸࡚௬ㄝ5~8ࡣᡂࡾ❧
999 / 1120
ࡘࠋࠖࡣࠊࢧ࣮ࣅࢫホ౯㡯┠㏣ຍ๓࠾࠸࡚ᨭᣢࡉࢀࡓࠋࡇࢀࡽࡢ⤖ᯝࡣࠊὸ/༡ᕝ/▼ᇉ
(2013a)169ྠᵝࡢ⤖ᯝ࡞ࡗࡓࠋࡋࡋࠊ௬ㄝ8ࡢࠕ᥋ᐈᅉᏊࡣⴿ⚍ࢧ࣮ࣅࢫ࠾࠸࡚タ
ഛ࣭≀ရᅉᏊࡼࡾࡶ⯡‶㊊ᗘࡁ࡞ᙳ㡪ࢆ࠼ࡿࠋࠖࡀࠊࢧ࣮ࣅࢫホ౯㡯┠㏣ຍ๓ࡣ ᨭᣢࡉࢀࠊࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡣᨭᣢࡉࢀ࡞ࡗࡓࠋ
ࡋࡓࡀࡗ࡚ࠊ௬ㄝմ-7࠾࠸࡚ࠊ௬ㄝ5ࡢࠕⴿ⚍ࢧ࣮ࣅࢫ࠾࠸࡚₯ᅾᅉᏊࡣ᥋ᐈタ ഛ࣭≀ရࡢྛᴫᛕࡽᵓᡂࡉࢀࡿࠋࠖࠊ௬ㄝ6ࡢࠕ᥋ᐈᅉᏊࡣⴿ⚍ࢧ࣮ࣅࢫ࠾ࡅࡿ⯡‶
㊊ᗘṇࡢᙳ㡪ࢆ࠼ࡿࠋࠖࠊ௬ㄝ7ࡢࠕタഛ࣭≀ရᅉᏊࡣⴿ⚍ࢧ࣮ࣅࢫ࠾ࡅࡿ⯡‶㊊
ᗘṇࡢᙳ㡪ࢆ࠼ࡿࠋࠖࡣࠊ࠸ࡎࢀࡢ⤖ᯝ࠾࠸࡚ࡶᨭᣢࡉࢀࡓࠋ௬ㄝմ-7࠾࠸࡚ࠊ௬ ㄝ8ࡢࠕ᥋ᐈᅉᏊࡣⴿ⚍ࢧ࣮ࣅࢫ࠾࠸࡚タഛ࣭≀ရᅉᏊࡼࡾࡶ⯡‶㊊ᗘࡁ࡞ᙳ㡪
ࢆ࠼ࡿࠋࠖࡣࠊࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡣᨭᣢࡉࢀ࡞ࡗࡓࠋ
➨ 4❶➨3⠇ࡢู࢚ࣜࡢẚ㍑࡛ࡣࠊ᥋ᐈᅉᏊࡀ⯡‶㊊ᗘᙳ㡪ࢆ࠼ࡿᶆ‽᥎ᐃ
್ࡀ㧗࠸㡰␒ྡྂᒇ࢚ࣜࡢ0.71ࠊᑿᙇ᪥࢚ࣜࡢ0.68ࠊす୕Ἑ࢚ࣜࡢ0.51ࡢ㡰
␒࡞ࡗࡓࠋࡲࡓࠊタഛ࣭≀ရᅉᏊࡀ⯡‶㊊ᗘᙳ㡪ࢆ࠼ࡿᶆ‽᥎ᐃ್ࡀ㧗࠸㡰␒
す୕Ἑ࢚ࣜࡢ0.33ࠊྡྂᒇ࢚ࣜࡢ0.21ࠊᑿᙇ᪥࢚ࣜࡢ0.18ࡢ㡰␒࡞ࡗࡓࠋ
᭷ຠᅇ⟅ᩘN㸻797(ෆヂࡋ࡚ྡྂᒇ࢚ࣜn1㸻125ࠊᑿᙇ᪥࢚ࣜn2㸻319ࠊ㇏⏣
࢚ࣜ n3㸻353)࡛࠶ࡿࠋ2ࡘࡢ₯ᅾኚᩘࡢ᳨ᐃ࠾࠸࡚ࠊᑿᙇ᪥࢚ࣜࡢࡳࡀࠊ᭷ព
Ỉ‽20%࡛ࠊࡣࠊ5%᭷ព࡛࠶ࡗࡓࠋ
➨4❶➨4⠇ࡢᮾ᪥ᮏ㟈⅏ࢆᣳࢇ࡛ẚ㍑ࡋ࡚࠸ࡿ㟈⅏๓㟈⅏ᚋ࡛ࡣࠊ᥋ᐈᅉᏊࡢ
⯡‶㊊ᗘᑐࡍࡿᙳ㡪ࡀࡁࡃ࡞ࡿ௬ㄝࢆ❧࡚࡚࠸ࡓࡀࠊタഛ࣭≀ရᅉᏊࡢᙳ㡪ࡀࡁ ࡃ࡞ࡿ࠸࠺⤖ᯝ࡞ࡗࡓࠋ௬ㄝմ-5ࡢࠕ㟈⅏๓㟈⅏ᚋ࡛ࡣࠊ᥋ᐈᅉᏊࡢ⯡‶㊊ᗘ
ࡢ㈉⊩ࡀ㧗ࡲࡿࠋࠖࡣࠊᨭᣢࡉࢀ࡞ࡗࡓࠋ
㟈⅏๓ᚋࡢෆᐜࢆẚ㍑ࡋ࡚ࡳࡿࠊ㟈⅏๓࠾࠸࡚ࡶ㟈⅏ᚋࡢ⤖ᯝ࠾࠸࡚ࡶ⏕ⰼ(≀ရ)ࠊ
⡲┒(≀ရ)ࡀ≀ရᅉᏊ࡛᭱⤊ⓗṧࡗ࡚࠸ࡿࠋ᪉ࡶⴿᙜ⪅ࡀὀᩥࡍࡿࡶࡢ࡛ࡣ࡞ࡃࠊ ⴿཧิ⪅ࡀὀᩥࡍࡿ౪≀ᒓࡍࡿࠋⴿᙜ⪅ࡣࠊⴿཧิ⪅ࡢ࠾ࡶ࡚࡞ࡋࢆ⪃࠼ࡿ
ᚲせࡀ࠶ࡿࡓࡵⴿཧิ⪅ᑐࡍࡿ㉁ࡢ㧗࠸᥋ᐈᅉᏊࡶタഛ࣭≀ရᅉᏊࡘ࠸࡚ࡶ
㔜ࡁࢆ⨨ࡃࡢ࡛ࡣ࡞࠸᥎ᐹࡍࡿࠋ㟈⅏๓ࡢྛࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊ᥋ᐈᅉᏊࡢ㑇యᦙ
㏦(᥋ᐈ)ࠊᡴྜࡏ(᥋ᐈ)ࠊᢸᙜ⪅(᥋ᐈ)ࠊྖ⪅(᥋ᐈ)ࠊࢩࢫࢱࣥࢺ(᥋ᐈ)≀ရᅉᏊࡢ⚍
ቭ(≀ရ)ࠊ㏉♩ရ(≀ရ)ࠊ⏕ⰼⰼ⎔(≀ရ)ࠊ⡲┒(≀ရ)ࠊᩱ⌮(≀ရ)ࡢ10㡯┠࡛࠶ࡿࡀࠊ㟈
⅏ᚋࡢࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊ᥋ᐈᅉᏊࡋ࡚ၥྜࡏ(᥋ᐈ)ࠊ㑇యᦙ㏦(᥋ᐈ)ࠊᡴྜࡏ(᥋ᐈ)ࠊ
㏻ኪ(᥋ᐈ)ࠊⴿ(᥋ᐈ)ࠊྖ⪅(᥋ᐈ)ࠊ᥋ᐈಀ(᥋ᐈ)ࠊኚ᭦ࡋࠊタഛ࣭≀ရᅉᏊࢆ⚍ቭ(≀
ရ)ࠊ㏉♩ရ(≀ရ)ࠊ⏕ⰼⰼ⎔(≀ရ)ࠊ⡲┒(≀ရ)ࠊᩱ⌮(≀ရ)ࡢ12㡯┠ࡋࡓࠋࢧ࣮ࣅࢫ ホ౯㡯┠ኚ᭦ࡢ⌮⏤ࡣࠊホ౯⪅ࡀࡼࡾࢧ࣮ࣅࢫホ౯㡯┠ᢸᙜ⪅ࠊ≀ရ࣓࣮ࢪࡋࡸࡍ࠸
ࡼ࠺ሙ㠃ࡈࡢᢸᙜ⪅ኚ᭦ࡋࡓࠋ
AIC ᭱ᑠࣔࢹࣝࢆẚ㍑ࡋ࡚ࡳࡿࠊࢧ࣮ࣅࢫホ౯㡯┠ᩘࡀᑡ࡞ࡃ࡞ࡾࠊAIC ࡢᩘ್ࡣࠊ
169 ὸ/༡ᕝ/▼ᇉ(2013a)pp.16-25ࠋ
1100 / 1120
144.575ࡽ43.150࡞ࡾࠊ㟈⅏ᚋࡢ᪉ࡀࡼࡾᏳᐃࡋࡓࣔࢹࣝ࡞ࡗ࡚࠸ࡿࠋ㟈⅏๓㟈
⅏ᚋ࡛ࡶⴿᙜ⪅ࡀࡋ࡞ࡅࢀࡤ࡞ࡽ࡞࠸ⴿࡢᙺࡣࠊྠᵝ࡛࠶ࡿࡢ࡛ࠊ㟈⅏๓ᚋ࠸
࠺ᮇ㛫ࡢᙳ㡪ࡼࡾࡶࢧ࣮ࣅࢫホ౯㡯┠ࡀࡼࡾ᫂☜࡞ࡗࡓࡇࡼࡿᙳ㡪ࡀࡁ࠸ࡢࡶ
ࡋࢀ࡞࠸ࠋ
㟈⅏๓ࡣ⚍ቭࡀタഛ࣭≀ရᅉᏊྵࡲࢀࡿࡢᑐࡋ࡚ࠊ㟈⅏ᚋ࡛ࡣࠊ᥋ᐈᅉᏊྵࡲࢀ
࡚࠸ࡿࠋࡇࢀࡣࠊྛࢧ࣮ࣅࢫホ౯㡯┠ࡢᅉᏊศᯒࢆ⾜࠸ࠊඹศᩓᵓ㐀ศᯒࡢࣔࢹࣝࢆసᡂ ࡍࡿ㐣⛬࠾࠸࡚ࡢศ㢮࡛࠶ࡿࠋⴿᙜ⪅ࡣࠊ⚍ቭ(౯᱁ࡶྵࡴ)ࡢỴᐃࡘ࠸࡚⮬ࡽࡢព
ᛮ࡛Ỵᐃࡋ࡚࠸ࡿࡓࡵࠊ⯡‶㊊ᗘ࠾࠸࡚ࡣ⣡ᚓࡋ࡚࠸ࡿࡢ࡛ࡣ࡞࠸᥎ ࡍࡿࠋ
ὸ/༡ᕝ/▼ᇉ(2013b)170ࡢ፧♩ࡢศᯒ࠾࠸࡚ࡶࠊ፧♩ᙜ⪅ࡀึ᮶ᗑࡋࡓ᭱ࡶࠊ
㔜どࡋ࡚࠸ࡓࣃ࣮ࢸሙࡸᩍ➼ࡢᘧࢫ࣮࣌ࢫࡀ፧♩ᚋࡢࢧ࣮ࣅࢫホ౯࡛ࡣࠊ⯡‶
㊊ᗘ࠶ࡲࡾᙳ㡪ࡋ࡚࠸࡞࠸ࡢྠᵝࡢ⤖ᯝ࡛࠶ࡿࠋ
➨ 4❶➨5⠇ࡢࡼࡾࡼ࠸ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍࡢࡓࡵࡢ᳨ド࠾ࡅࡿࢧ࣮ࣅࢫホ౯㡯┠
㏣ຍ๓ࡢྛࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊ᥋ᐈᅉᏊࡢၥྜࡏ(᥋ᐈ)ࠊᡴྜࡏ(᥋ᐈ)ࠊ㏻ኪ(᥋ᐈ)ࠊⴿ
(᥋ᐈ)ࠊྖ⪅(᥋ᐈ)タഛ࣭≀ရᅉᏊࡢ㏉♩ရ(≀ရ)ࠊ⏕ⰼ(≀ရ)ࠊ⡲┒(≀ရ)ࠊᩱ⌮(≀
ရ)ࠊ࣮࣍ࣝ༳㇟(タഛ)ࠊ᥍ᐊ༳㇟(タഛ)ࠊ㣗ᐊ༳㇟(タഛ)ࡢ12㡯┠࡛࠶ࡿࡀࠊࢧ࣮ࣅࢫホ ౯㡯┠㏣ຍᚋࡢࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊ᥋ᐈᅉᏊࡋ࡚ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡢྛࢧ࣮ࣅ
ࢫホ౯㡯┠ࡣࠊ᥋ᐈᅉᏊࡢၥྜࡏ(᥋ᐈ)ࠊᡴྜࡏ(᥋ᐈ)ࠊ㏻ኪ(᥋ᐈ)ࠊⴿ(᥋ᐈ)ࠊྖ⪅(᥋ ᐈ)タഛ࣭≀ရᅉᏊࡢ⚍ቭ(≀ရ)ࠊ㏉♩ရ(≀ရ)ࠊ⏕ⰼ(≀ရ)ࠊ⡲┒(≀ရ)ࠊᩱ⌮(≀ရ)ࠊ࣍
࣮ࣝ༳㇟(タഛ)ࠊ᥍ᐊ༳㇟(タഛ)ࠊ㣗ᐊ༳㇟(タഛ)ࠊΎ₩ឤ(タഛ)ࡢ14 㡯┠࡛࠶ࡿࠋࢧ࣮
ࣅࢫホ౯㡯┠㏣ຍࡢ⌮⏤ࡣࠊ⯡‶㊊ᗘᙳ㡪ࡀᑠࡉࡗࡓࡓࡵࠊ㝖እࡋࡓ⚍ቭ(≀ရ)171ࢆ ࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚άࡉࡏࡓࡇࠊ⾲ 2 ࡢࢩࢸ࣍ࢸࣝ᪥ᮏ᪑㤋ࡢࢧ࣮ࣅࢫホ ౯ࡼࡾࣄࣥࢺࢆᚓࡓ᪂ࡋ࠸ࢧ࣮ࣅࢫホ౯㡯┠࡛࠶ࡿΎ₩ឤ(タഛ)ࢆຍ࠼ࡓࡇ࡛࠶ࡿࠋ
௬ㄝմ-6ࡢࠕࢧ࣮ࣅࢫホ౯㡯┠㏣ຍ๓ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡢࢧ࣮ࣅࢫホ౯࠾࠸
࡚௬ㄝ5~8ࡣᡂࡾ❧ࡘࠋࠖࡢ࠺ࡕࠊ௬ㄝ1ࠊ௬ㄝ2ࠊ௬ㄝ3ࡣᨭᣢࡉࢀࡓࠋ௬ㄝ4ࠕ᥋ᐈᅉ Ꮚࡣⴿࢧ࣮ࣅࢫ࠾࠸࡚タഛ࣭≀ရᅉᏊࡼࡾࡶ⯡‶㊊ᗘࡁ࡞ᙳ㡪ࢆ࠼ࡿࠋࠖࡣࠊ ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍ๓ࡣᨭᣢࡉࢀࡓࡀࠊࢧ࣮ࣅࢫホ౯㡯┠ኚ᭦ᚋ࠾࠸࡚ࠊ2ࡘࡢ₯ᅾኚ
ᩘࡢ᭷ពᕪࡢ᳨ᐃࡀ᭷ព࡛࡞ࡗࡓࡓࡵᨭᣢࡉࢀ࡞ࡗࡓࠋ➨4❶➨5⠇ࡢ⤖ᯝࡼࡾࠊ௬ ㄝմ-7ࡢࠕࢧ࣮ࣅࢫホ౯㡯┠㏣ຍ๓ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍᚋࡢࢧ࣮ࣅࢫホ౯࠾࠸࡚タ ഛ࣭≀ရᅉᏊ㏣ຍࡋ࡚ࢧ࣮ࣅࢫホ౯㡯┠ࢆຍ࠼ࡿࡇࡼࡾタഛ࣭≀ရᅉᏊࡼࡿ⯡
‶㊊ᗘ࠼ࡿᙳ㡪ࡣቑຍࡍࡿࠋࠖࡣࠊᨭᣢࡉࢀ࡞ࡗࡓࠋ
⾲40ࡣ➨4❶ࡢ௬ㄝࡢ᳨ド⤖ᯝࢆࡲࡵࡓࡶࡢ࡛࠶ࡿࠋࠕࠐࠖࡣࠊ௬ㄝ1ࡣࠊ௬ㄝࡀᨭ ᣢࡉࢀࡓࡶࡢࢆ⾲ࡋࠊ௬ㄝ2ࠊ௬ㄝ3ࠊ௬ㄝ㸲ࡣࠊ௬ㄝࡀᨭᣢࡉࢀࠊ5%᭷ពࢆ⾲ࡍࠋࠕࠐ
170 ὸ/༡ᕝ/▼ᇉ(2013b)pp.3-14ࠋ
171 ⚍ቭࡣࠊ⯡‶㊊ᗘࡢᙳ㡪ࡣᑠࡉ࠸ࡀࠊⴿࡢ㇟ᚩⓗ࡞タഛ࣭≀ရᅉᏊࡢࡓࡵࠊホ౯ 㡯┠ࡋ࡚Ꮡᅾࡋ࡞࠸ࡇࡼࡾࠊホ౯⪅ࡀⴿࡢሙ㠃ࢆ㉳ࡋࡃ࠸⪃࠼ࡽࢀࡿࡓ
ࡵࠊࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚άࡉࡏࡓࠋ
1101 / 1120
20%ࠖࡣ20%᭷ពࢆ⾲ࡍࠋࠕࠖࡣࠊ௬ㄝࡀᨭᣢࡉࢀ࡞ࡗࡓࡶࡢࢆ⾲ࡍࠋ
⾲ 40 ➨4❶ࡢ௬ㄝࡢ᳨ドࡢࡲࡵ
ẚ㍑㡯┠ ௬ㄝ1 ௬ㄝ2 ௬ㄝ3 ௬ㄝ4
௬ㄝմ㸫1 ࢚ࣜ ࠐ ࠐ ࠐ ࠐ
௬ㄝմ㸫2 ྡྂᒇ࢚ࣜ ࠐ ࠐ ࠐ ࠐ ௬ㄝմ㸫2 ᑿᙇ᪥࢚ࣜ ࠐ ࠐ ࠐ ࠐ ௬ㄝմ㸫2 す୕Ἑ࢚ࣜ ࠐ ࠐ ࠐ ࠐ20%
௬ㄝմ㸫3 㟈⅏๓ ࠐ ࠐ ࠐ ࠐ
௬ㄝմ㸫4 㟈⅏ᚋ ࠐ ࠐ ࠐ ࠐ
௬ㄝմ㸫5 ࢧ࣮ࣅࢫホ౯㡯┠ኚ᭦๓ ࠐ ࠐ ࠐ ࠐ ௬ㄝմ㸫6 ࢧ࣮ࣅࢫホ౯㡯┠ኚ᭦ᚋ ࠐ ࠐ ࠐ
ฟ:ⴭ⪅సᡂ
௬ㄝմ-7ࡣࠊᨭᣢࡉࢀ࡞ࡗࡓࠋ
1102 / 1120
➨5❶ ᚑ᮶ࡢࢧ࣮ࣅࢫホ౯᪂ᥦ
➨1⠇ ፧♩ⴿ࠾ࡅࡿࢧ࣮ࣅࢫホ౯ࡢᥦ
ᮏ⠇࠾࠸࡚ࡣࠊ๓❶ࡲ࡛࡛㆟ㄽࡋ࡚ࡁࡓ⤖ᯝᇶ࡙࠸࡚፧♩ิᖍ⪅ࠊ፧♩ᙜ⪅ࠊⴿ
ཧิ⪅ࠊⴿᙜ⪅ᑐࡋ࡚ㄪᰝࢆ⾜࠺ࡓࡵࡢࢧ࣮ࣅࢫホ౯㡯┠ࢆᥦࡍࡿࠋ
➨ 3❶࠾࠸࡚ࡣࠊ፧♩ࡢࢧ࣮ࣅࢫホ౯ࡘ࠸࡚ࠊ➨ 4❶࠾࠸࡚ࡣⴿࡢࢧ࣮ࣅࢫホ ౯ࡘ࠸࡚௬ㄝࡢ᳨ドࢆ⾜ࡗࡓࠋ⤖ᯝࡋ࡚᥋ᐈᅉᏊタഛ࣭≀ရᅉᏊ࠸࠺ඹ㏻ࡋࡓᅉ Ꮚࡀ⯡‶㊊ᗘᙳ㡪ࢆ࠼ࡿࡇࡀᨭᣢࡉࢀࡓࠋࡋࡓࡀࡗ࡚ࠊ፧♩ⴿ࠾ࡅࡿ⯡
‶㊊ᗘࢆ ᐃࡍࡿࢧ࣮ࣅࢫホ౯࠾࠸࡚ࡣࠊ᥋ᐈᅉᏊタഛ࣭≀ရᅉᏊ㛵ࡍࡿࢧ࣮ࣅࢫ ホ౯㡯┠ࢆタᐃࡍࡿࡇࡀᚲせ࡛࠶ࡿࠋ
⚃࠸ࡢ፧♩ᘫ࠸ࡢⴿࢆྠࡌ㠀᪥ᖖ࣐࣮ࢣࢸࣥࢢࡢᯟ⤌ࡳ࡛⪃࠼ࡿࡣࠊ୧ᴟ➃
࠸ࡗ࡚ࡶࡼ࠸ࡉࡲࡊࡲ࡞ឤࡀᏑᅾࡍࡿࡇࢆព㆑ࡋࠊࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࡀᏑᅾ ࡍࡿሙ㠃࡛⌮ゎࡋ࡞ࡅࢀࡤ࡞ࡽ࡞࠸ࠋ፧♩ⴿ࠾ࡅࡿࢧ࣮ࣅࢫホ౯ࡣࠊ➨2❶➨3⠇
➨ 4 ⠇࡛☜ㄆࡋࡓࡼ࠺ࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࢧ࣮ࣅࢫホ౯㡯┠ࡀྜ⮴ࡋ࡚࠸ࡿ
ࡇࡀ㔜せ࡛࠶ࡿࠋࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࢆ⤒㦂ࡋ࡚࠸ࡿホ౯⪅ᑐࡋ࡚ࡑࢀᑐᛂ ࡋࡓࢧ࣮ࣅࢫホ౯㡯┠ࢆタࡅ࡞ࡅࢀࡤ࡞ࡽ࡞࠸ࠋ
ࡼࡾⰋ࠸ࢧ࣮ࣅࢫホ౯㡯┠ࢆᥦࡍࡿࡓࡵࡣࠊ㐺ษ࡞ࢧ࣮ࣅࢫホ౯㡯┠ࢆ㝖እࡋ࡚ࠊ ᚲせྍḞ࡞ࢧ࣮ࣅࢫホ౯㡯┠ࢆṧࡋࠊホ౯⪅ࡀࡼࡾලయⓗࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮
ࡢሙ㠃ࢆ㉳࡛ࡁࡿࡼ࠺࡞ࢧ࣮ࣅࢫホ౯㡯┠ࢆタࡅࡿᚲせࡀ࠶ࡿࠋ
ࡲࡓࠊ➨2❶➨3⠇➨ 4⠇࡛☜ㄆࡋࡓࡼ࠺ࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊཧຍࡍࡿ❧ሙࡼ
ࡗ࡚ࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࡣ␗࡞ࡾࠊᘧࡢ✀ู࡛ࡣ࡞ࡃࠊᘧࡢཧຍࡍࡿ❧ሙᑐ ࡋ࡚ಶูࡢࢧ࣮ࣅࢫホ౯㡯┠ࢆタᐃࡍࡿࡇࡀᚲせ࡛࠶ࡿࠋ
ࢧ࣮ࣅࢫホ౯ࢆᥦࡍࡿ㝿ࠊᇶᮏ࡞ࡿࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊ➨2❶➨3⠇➨4⠇ ࡢࢧ࣮ࣅࢫホ౯ࡢኚࡢ᭱᪂ࡢࢧ࣮ࣅࢫホ౯㡯┠ࢆඖタᐃࡍࡿࠋࡇࢀࡲ࡛㆟ㄽࡋ࡚ࡁࡓ ࡇࢆ㋃ࡲ࠼࡚ࠊ፧♩ⴿ࠾ࡅࡿࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦࢆ⾜࠺ࠋ
ಶูࡢࢧ࣮ࣅࢫホ౯㡯┠ࢆᥦࡍࡿ࠶ࡓࡗ࡚ඛ⾜ㄪᰝ࡛࠶ࡿ⾲ 2 ࡢࢩࢸ࣍ࢸࣝࠊ᪥
ᮏ᪑㤋ࡢࢧ࣮ࣅࢫホ౯㡯┠ࢆྫྷࡋࠊ➨2❶➨ 3⠇➨4⠇ࡢࢧ࣮ࣅࢫホ౯㡯┠ẚ㍑ࡋ ࡓ⤖ᯝࠊ፧♩ิᖍ⪅ࠊ፧♩ᙜ⪅ࠊⴿᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠࡛Ύ₩ឤ㛵ࡍࡿࢧ࣮
ࣅࢫホ౯㡯┠ࡀḞⴠࡋ࡚࠸ࡿࡇࡀุ᫂ࡋࡓࠋࡑࡢලయⓗ࡞ࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊΎ₩ឤ(᥋ ᐈ)ࠊΎᤲ≧ែ(᥋ᐈ)ࠊᩱ⌮ࡢ⾨⏕≧ែ(タഛ࣭≀ရ)ࠊ࣓ࣥࢸࢼࣥࢫ࠾࠸࡚ࡢΎ₩ࡉ(タ ഛ࣭≀ရ)࡛࠶ࡿࠋࡇࢀࡽࡢࢧ࣮ࣅࢫホ౯㡯┠ࢆᚑ᮶ࡢࡶࡢ㏣ຍࡍࡁ࡛࠶ࡿࡇࡀඛ⾜
◊✲ࡽᚓࡽࢀࡓ▱ぢ࡛࠶ࡿࠋ
1103 / 1120
➨2⠇ ፧♩ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦ
፧♩ิᖍ⪅ࠊ፧♩ᙜ⪅ᑐࡋ࡚ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦࢆࡍࡿࠋ➨3❶ࡢ⤖ᯝࡽࠊ
ྛホ౯⪅ࡢ㔜せどࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡣ␗࡞ࡿࡇࡀ☜ㄆ࡛ࡁࡓࠋ㐺ษ࡞ࢧ࣮ࣅࢫホ ౯㡯┠ࢆタᐃࡍࡿࡇࡣࠊホ౯⪅ࡢឤࢆ㏫࡞࡛ࡍࡿሙྜࡶ࠶ࡾࠊࢧ࣮ࣅࢫホ౯࠸ࡕࡌ
ࡿࡋࡃᝏᙳ㡪ࢆ࠶ࡓ࠼ࡿྍ⬟ᛶࡀ࠶ࡿࠋ࠼ࡤ➨2 ❶➨3⠇࡛☜ㄆࡋࡓࡼ࠺ࠊᩱ㔠㛵 ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊ፧♩ิᖍ⪅ࡗ࡚ࡣࠊ⚃࠸࠺ูࡢᙧ࡛ࡢฟ㈝ࡣࡍࡿࡀࠊ
፧♩ᴗ⪅ᩱ㔠ࢆᨭᡶ࠺ࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࡣᏑᅾࡋ࡞࠸ࠋ፧♩ᙜ⪅࠾࠸࡚ࡶ
ᩱ㔠ࡘ࠸࡚‶㊊࡛࠶ࡿྰࡢࢲࣞࢡࢺ࡞⾲⌧࡛ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢタᐃࡣࠊࢡࣞ
࣮࣒ࡢᑐ㇟࡞ࡿྍ⬟ᛶࢆྰᐃ࡛ࡁ࡞࠸ࠋ
ᥦ1 ፧♩ิᖍ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦ
፧♩ิᖍ⪅ᑐࡋ࡚ิᖍࡋࡓ፧♩ࡢ⯡ⓗ࡞ࢧ࣮ࣅࢫホ౯ࢆࡍࡿ⯡‶㊊ᗘࡢࢧ࣮ࣅࢫ ホ౯㡯┠ࡀᚲせ࡛࠶ࡿࠋ
᥋ᐈ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊΎ₩ឤࠊΎᤲ≧ែࠊࡑࡢ᥋ᐈࠊᩱ⌮(ฟࡋࡢ)ࢱ࣑
ࣥࢢࠊࢸ࣮ࣈࣝಀࡢ᥋ᐈࠊ㣧≀(ฟࡋࡢ)ࢱ࣑ࣥࢢࠊࢻࣜࣥࢡಀࡢ᥋ᐈࠊྖ⪅ࡀᚲせ࡞ࢧ
࣮ࣅࢫホ౯㡯┠࡛࠶ࡿࠋ
ᩱ⌮㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊࠊ⣲ᮦࠊᩱ⌮ࡢ⾨⏕≧ែࡀᚲせ࡞ࢧ࣮ࣅࢫ ホ౯㡯┠࡛࠶ࡿࠋ
タഛ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊΎ₩ឤ(ᘓ≀㛵ࡋ࡚ࡢ᪂ᪧࡸᘓ≀ࡀྂ࠸ሙྜ
࡛ࡶቨ⣬࡞ࡢ࣓ࣥࢸࢼࣥࢫࡀࡁࡕࢇࡉࢀ࡚࠸࡚ዲឤࡀᣢ࡚ࡿ)ࠊࣃ࣮ࢸሙࠊඹ᭷
ࢫ࣮࣌ࢫࡀᚲせ࡞ࢧ࣮ࣅࢫホ౯㡯┠࡛࠶ࡿࠋ
ᩱ⌮ࡢ㔞ࡀከ࠸ᑡ࡞࠸࠸࠺ࡇࡘ࠸࡚ࡣࠊศᯒ⤖ᯝࡽࠊ፧♩ิᖍ⪅ࡢ⯡‶㊊ᗘ
ࡣࠊ↓㛵ಀ࡛࠶ࡿࡇࢆ☜ㄆࡋ࡚࠸ࡿࠋ
ᥦ2 ፧♩ᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦ
ホ౯⪅ࡢ❧ሙࡼࡗ࡚ࡣࠊ୍ぢ㔜せᛮࢃࢀࡿࢧ࣮ࣅࢫホ౯㡯┠ࡶ๐㝖ࡋࡓ࠺ࡀࡼ࠸
ሙྜࡶᏑᅾࡍࡿࠋ࠼ࡤࠊ፧♩ิᖍ⪅ࡗ࡚᭱㔜せ࡛࠶ࡿᩱ⌮ࡣࠊ፧♩ᙜ⪅ࡢ≉᪂
፬ࡀ㈹ࡍࡿᶵ㛫ࡀᑡ࡞ࡃ࡞ࡾࡀࡕ࡛࠶ࡾࠊࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࡣࠊᏑᅾࡍ
ࡿࡶࡢࡢࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚タᐃࡋࡓሙྜࠊホ౯⪅ࡢࢧ࣮ࣅࢫホ౯ࡀ↓ᅇ⟅࡞ࡿ☜
⋡ࡀ㧗ࡃ࡞ࡿࠋᐇࠊࢹ࣮ࢱࡍࡿ๓ࡢㄪᰝ࡛ࡣ࠶ࡿࡀ2010ᖺ1᭶㹼2011ᖺ2᭶ࡢࢧ࣮
ࣅࢫホ౯ᩱ⌮ᑐࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࢆタࡅࡓࡇࢁ10%௨ୖࡢ↓ᅇ⟅ࡀᏑᅾࡋࡓࠋ
ࡲࡓࠊࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࢧ࣮ࣅࢫホ౯ṧࡋࡓሙྜࠊ᪂፬ࡀ㣗ࡉ࡞࠸࡛ࢧ࣮ࣅࢫ ホ౯ࡍࢀࡤࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࡀ↓࠸ࡶࢃࡽࡎࠊࢧ࣮ࣅࢫホ౯ࡍࡿ࠸࠺ㄗ
1104 / 1120 ࡗࡓ⤖ᯝࢆᑟࡃྍ⬟ᛶࡶ࠶ࡿࠋ
፧♩ᙜ⪅࡛࠶ࡿ᪂㑻᪂፬ᑐࡍࡿ⯡ⓗ࡞ࢧ࣮ࣅࢫホ౯ࢆࡍࡿ⯡‶㊊ᗘࡢࢧ࣮ࣅࢫ ホ౯㡯┠ࡀᚲせ࡛࠶ࡿࠋ
᥋ᐈ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊ᥋ᐈࡢΎ₩ឤ(ዲឤᗘࠊ⾰᭹ࡸ㌟ࡔࡋ࡞ࡳࠊ➗
㢦)ࠊΎᤲ≧ែࠊࡑࡢ᥋ᐈࠊ࢚࢘ࢹࣥࢢࣉࣛࣥࢼ࣮ࠊࢥࢫࢳ࣮࣒ࣗࢻࣂࢨ࣮ࠊࣂࣥ
ࢣࢵࢺ࢟ࣕࣉࢸࣥࠊ࢚ࢫࢥ࣮ࢱ࣮㸦ᙜ᪥ῧே㸧ࠊྖ⪅ࡀᚲせ࡛࠶ࡿࠋ
፧♩ᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠࡛㈍ရࡢࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊ⾰ (ࣞࣥࢱࣝ)ࠊ
₇ฟ(ࣃ࣮ࢸࢆ┒ࡾୖࡆࡿ₇ฟ)ࡀᚲせ࡛࠶ࡿࠋ
タഛ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊΎ₩ࡉࠊᣲᘧሙࠊࣃ࣮ࢸሙࠊඹ᭷ࢫ࣌
࣮ࢫ➼ࡀᚲせ࡛࠶ࡿࠋ
➨3⠇ ⴿࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦ
ⴿཧิ⪅ࠊⴿᙜ⪅ᑐࡋ࡚ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦࢆࡍࡿࠋ㐺ษ࡞ࢧ࣮ࣅࢫ ホ౯㡯┠ࢆタᐃࡍࡿࡇࡣࠊ፧♩ྠᵝホ౯⪅ࡢឤࢆ㏫࡞࡛ࡍࡿሙྜࡶ࠶ࡾࠊࢧ࣮ࣅࢫ ホ౯࠸ࡕࡌࡿࡋࡃᝏᙳ㡪ࢆ࠶ࡓ࠼ࡿྍ⬟ᛶࡀ࠶ࡿࠋ࠼ࡤ➨2❶➨ 4⠇࡛☜ㄆࡋࡓࡼ࠺
ࠊᩱ㔠㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊⴿཧิ⪅࠾࠸࡚ࡣࠊᨭᡶ࠸ࡢࢧ࣮ࣅࢫ࣭࢚ࣥ
࢝࢘ࣥࢱ࣮ࡀᏑᅾࡋ࡞࠸ୖࠊⴿᙜ⪅ࡀᨭᡶࡗࡓ࡛࠶ࢁ࠺ⴿ௦㔠ࢆ᥎ᐃࡋࡑࡢ௦㔠
⮬ࡽࡀឤࡌࡓ㠀ࢆẚ㍑ࡉࡏࡿࡇࡣࠊࢡ࣮࣒ࣞࡢᑐ㇟࡞ࡿྍ⬟ᛶࡀ㧗࠸ࠋⴿᙜ⪅
ࡗ࡚ࡣ㌟ෆࡢⴿࡢ㔠㖹࡛ࡢྍࡸྍࡢࢧ࣮ࣅࢫホ౯ࢆࡉࡏࡿࡇࡣࠊឤࢆ㏫࡞࡛
ࡍࡿ⾜Ⅽ࡛࠶ࡾࠊࢡ࣮࣒ࣞࡢᑐ㇟࡞ࡿྍ⬟ᛶࢆྰᐃ࡛ࡁ࡞࠸ࠋ
ᥦ3 ⴿᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦ
ⴿᙜ⪅ᑐࡍࡿ⯡ⓗ࡞ࢧ࣮ࣅࢫホ౯ࢆࡍࡿ⯡‶㊊ᗘ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠
ࡀᚲせ࡛࠶ࡿࠋ
ᢸᙜ⪅ࡢ᥋ᐈ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊΎ₩ឤ(ዲឤᗘࠊ⾰᭹ࡸ㌟ࡔࡋ࡞ࡳ)ࠊ Ύᤲ≧ែࠊࡑࡢ᥋ᐈࠊၥྜࡏࡢᛂᑐࠊᦙ㏦ࠊᡴྜࡏࠊ㏻ኪࠊⴿࠊྖ⪅ࠊ᥋ᐈಀ ࡀᚲせ࡞ࢧ࣮ࣅࢫホ౯㡯┠࡛࠶ࡿࠋ
ὀᩥࡋࡓ≀ရ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊ⚍ቭ(㈚ࡋ)ࠊ㏉♩ရࠊ⏕ⰼࠊ⡲┒ࠊᩱ
⌮ࡢ⾨⏕≧ែࠊᩱ⌮ࡀᚲせ࡞ࢧ࣮ࣅࢫホ౯㡯┠࡛࠶ࡿࠋ
タഛ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊΎ₩ࡉࠊ࣮࣍ࣝࡢ༳㇟ࠊ᥍ᐊࡢ༳㇟ࠊ㣗ᐊ ࡢ༳㇟ࡀᚲせ࡞ࢧ࣮ࣅࢫホ౯㡯┠࡛࠶ࡿࠋ
ᩱ⌮ࡘ࠸࡚ࡣࠊ⢭㐍ⴠࡋࡢࡳᛂࡀ㞟୰ࡋࠊ㏻ኪࡢ㣗(㏻ኪࡣࠊ㏻ᖖ 18:00 ࡽ
21:00 ࡢ㛫⾜ࢃࢀࡿࡓࡵࠊࡑࢀ௨㝆ࡢ႙ᐙࠊぶ᪘ࡢኪ㣗)ࠊⴿᙜ᪥ࡢᮅ㣗㣗ࡣࠊศ
ᯒ⤖ᯝࡋ࡚ࠊⴿᙜ⪅ࡢ⯡‶㊊ᗘࢇᙳ㡪ࡋ࡞࠸ࡇࢆ☜ㄆࡋ࡚࠸ࡿࠋࡲࡓࠊ
1105 / 1120
፧♩ิᖍ⪅ࡢᩱ⌮ࡢࢧ࣮ࣅࢫホ౯㡯┠࡛࠶ࡿࠊ⣲ᮦࡘ࠸࡚ࡶࠊឤࡢ㧗ࡪࡾࡽⴿ
ᙜ⪅ࡢ⯡‶㊊ᗘࢇᙳ㡪ࡋ࡞࠸ࡇࢆ☜ㄆࡋ࡚࠸ࡿࠋ
ᥦ4 ⴿཧิ⪅
ⴿཧิ⪅ࡢࢧ࣮ࣅࢫホ౯࠾࠸࡚ࡣࠊᶆᮏᩘࡀ㊊ࡾ࡞࠸ࡓࡵࠊ᳨ドࡲ࡛⮳ࡗ࡚࠸࡞
࠸ࡀࠊ➨3❶ࠊ➨4❶ࡢ⤖ᯝࢆཧ⪃ࡋ࡚ࠊࢧ࣮ࣅࢫホ౯㡯┠ࢆᥦࡍࡿࠋ
ⴿཧิ⪅ࡢ⯡ⓗ࡞ࢧ࣮ࣅࢫホ౯ࢆࡍࡿ⯡‶㊊ᗘࡢࢧ࣮ࣅࢫホ౯㡯┠ࡀᚲせ࡛࠶ࡿࠋ
➨3❶ࠊ➨ 4❶ࡢ⤖ᯝࡽࠊྛホ౯⪅ࡢ㔜せどࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡣ␗࡞ࡿࡇࡀ☜ㄆ
࡛ࡁࡓࠋ
᥋ᐈ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊΎ₩ឤࠊΎᤲ≧ែࠊࣥࣇ࢛࣓࣮ࢩࣙࣥࢫࢱ
ࢵࣇࠊ㥔㌴ሙࢫࢱࢵࣇࠊྖ⪅ࠊ࣮࣍ࣝࡢෆࢫࢱࢵࣇࡘ࠸࡚ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡀᚲ せ࡛࠶ࡿ⪃࠼ࡽࢀࡿࠋ
タഛ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚ࡣࠊᙜヱⴿ㤋ࡲ࡛ࡢ㐨㊰ᶆ♧ࡢゎࡾࡸࡍࡉࠊ 㤋ෆ ᗘࠊࢺࣞࡢΎ₩ࡉࠊΎ₩ឤ(ᘓ≀㛵ࡋ࡚ࡢ᪂ᪧࡸᘓ≀ࡀྂ࠸ሙྜ࡛ࡶቨ⣬࡞ࡢ
࣓ࣥࢸࢼࣥࢫࡀࡁࡕࢇࡉࢀ࡚࠸࡚ዲឤࡀᣢ࡚ࡿ)ࠊඹ᭷ࢫ࣮࣌ࢫࠊ᳔Ꮚࡢᗙࡾᚰᆅࠊ㤋 ෆ⾲グࡢゎࡾࡸࡍࡉࡀᚲせ࡞ࢧ࣮ࣅࢫホ౯㡯┠⪃࠼ࡽࢀࡿࠋ
᥋ᐈ㛵ࡍࡿࢧ࣮ࣅࢫホ౯㡯┠࡛ⴿิᖍ⪅ᑐࡋ࡚ࡢࡑࡢ᥋ᐈᑐࡋ࡚ࢧ࣮ࣅࢫホ ౯㡯┠ࡀࡼࡾලయⓗ࡞ࡗ࡚࠸ࡿࡢࡣࠊⴿཧิ⪅ࡢࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࡣࠊⴿ
ᙜ⪅ẚ࡚ᑡ࡞ࡃࠊᙜヱᢸᙜ⪅ࢆ㉳ࡍࡿࡇࡀᐜ᫆࡞ࡓࡵ࡛࠶ࡿࠋタഛ㛵ࡍࡿࢧ
࣮ࣅࢫホ౯㡯┠ࡘ࠸࡚ࡶࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࡀࠊⴿᙜ⪅ẚ㍑ࡋ࡚ᑡ࡞ࡃࠊ ᙜヱタഛࢆ㉳ࡍࡿࡇࡀᐜ᫆࡞ࡓࡵ࡛࠶ࡿࠋ
➨4⠇ ⥲ᣓ
ࢧ࣮ࣅࢫホ౯㡯┠ࡢ⥲ᣓࡋ࡚ࠊ㢳ᐈࡢࢽ࣮ࢬࡣࠊ⤯࠼ࡎኚࡋ⌧≧௨ୖࡢࢧ࣮ࣅࢫࢆ
ồࡵ࡚࠸ࡿࠋࡋࡓࡀࡗ࡚ࠊࢧ࣮ࣅࢫホ౯㡯┠ࡶࡑࡢࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮㐃ືࡋ࡚
⤯࠼ࡎኚࡍࡿࡇࢆᐃࡋࠊぢ┤ࡋࡀᚲせ࡛࠶ࡿࠋⴿ⚍ࢧ࣮ࣅࢫࢆࡿⴿᙜ
⪅ࡢタഛ࣭≀ရᅉᏊࡢホ౯ࡣࠊ౪≀࠶ࡓࡿ⏕ⰼ⡲┒ࡽࠕΎ₩ឤࠖ࠸࠺ࢧ࣮ࣅࢫホ ౯㡯┠ࡀゐ፹࡞ࡗ࡚࣮࣍ࣝࡢ༳㇟࠸࠺タഛ㔜どኚࡋࡓࠋࡇࡢࡼ࠺࡞ࢧ࣮ࣅࢫ࣭࢚
ࣥ࢝࢘ࣥࢱ࣮ࡢኚᑐᛂࡍࡿࡇࡀᚲせ࡛࠶ࡿࠋ
⾲41ࡣࠊ㠀᪥ᖖࢧ࣮ࣅࢫࡢㄪᩚᚋࡢࢧ࣮ࣅࢫホ౯㡯┠ࠊ፧♩ᙜ⪅ࠊ፧♩ิᖍ⪅ࠊⴿ
ᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦࢆࡲࡵࡓ⾲࡛࠶ࡿࠋ
⾲41ࡢ୰࠶ࡿ㠀᪥ᖖࢧ࣮ࣅࢫࡢㄪᩚᚋࡢࢧ࣮ࣅࢫホ౯㡯┠(ࢩࢸ࣍ࢸࣝࠊ᪥ᮏ᪑㤋ࡢ ホ౯㡯┠ࡣࠊ⾲2ཧ↷)ࡣࠊ፧♩ᙜ⪅ࡢẚ㍑ࢆᐜ᫆ࡍࡿࡓࡵࠊⴭ⪅ࡀ፧♩⏝ࢧ࣮ࣅ
ࢫホ౯㡯┠ࢆຍᕤࡋࡓࠋ⾲41ࡢ୍␒ୖࡢᕥഃࡢᅉᏊḍࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢ⾲⌧ࡣࠊྠ
1106 / 1120 ᵝࡢ㡯┠ࢆࡲࡵࡓࡶࡢ࡛࠶ࡿࠋ
⾲ࡢぢ᪉ࡣࠊࡁࡃศࡅࡿ᥋ᐈᅉᏊタഛ࣭≀ရᅉᏊศࢀࠊ᥋ᐈᅉᏊࡣࠊ᥋ᐈࡢ Ύ₩ឤࡸዲឤᗘ㛵ࡍࡿᅉᏊࡶ⾲⌧࡛ࡁࡿࠋタഛ࣭≀ရᅉᏊࡣࠊ≀ရᅉᏊタഛᅉᏊ
ศࡅࡿࡇࡀ࡛ࡁࡿࠋྛࢧ࣮ࣅࢫホ౯㡯┠ࢆࡁࡃࡲࡵࡿᩱ⌮ᥦ౪௨እࡢ᥋ᐈࠊᩱ
⌮ᥦ౪ࠊᩱ⌮ࠊ㈍ရࠊྛタഛศࡅࡿࡇࡀ࡛ࡁࡿࠋලయⓗ࡞ࢧ࣮ࣅࢫホ౯㡯┠ࡋ
࡚ࡣࠊ㠀᪥ᖖࢧ࣮ࣅࢫࡢㄪᩚᚋࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢ୍␒ୖẁࡢࠕண⣙ࡢ᥋ᐈࠖࡣࠊල యⓗ࡞ࢧ࣮ࣅࢫホ౯㡯┠࡛࠶ࡿࠋ፧♩ิᖍ⪅፧♩ᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡢḍ࠶ࡿ
ࠕѸࠖࡢ⾲♧ࡣࠊࢧ࣮ࣅࢫホ౯㡯┠ࡀタᐃࡉࢀ࡚࠸࡞࠸(タᐃࡋ࡚࠸࡞࠸)ࡇࢆ⾲ࡋ࡚࠸ࡿࠋ ࠕࠐࠖࡣࠊඹศᩓᵓ㐀ศᯒࡼࡾࠊ㔜せ࡞ࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚᭱⤊ⓗṧࡗࡓࢧ࣮ࣅ
ࢫホ౯㡯┠࡛࠶ࡿࠋⴿᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊࠕၥྜࡏࠖࡀ࠶ࡿࡀࠊࠕண⣙ࡢ ᥋ᐈࠖ㏆ఝࡋࡓࢧ࣮ࣅࢫホ౯㡯┠ࢆ㓄⨨ࡋࡓࠋ
ⴿཧิ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡘ࠸࡚ࡣࠊ᳨ドࢆ⤒࡚࠸࡞࠸ࡓࡵ⾲ࡽࡣឡࡍࡿࠋ ࢩࢸ࣍ࢸࣝࡸ᪥ᮏ᪑㤋ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡋ࡚タᐃࡋ┤ࡍሙྜࡣࠊྛタࡼࡾ㣧 㣗ᗑ⯒ࡢᩘࠊ㈍≀ᗑ⯒ࡢᩘࡀࡉࡲࡊࡲ࡛࠶ࡾࠊ㔜せどࡋ࡚࠸ࡿࢧ࣮ࣅࢫホ౯㡯┠ࡀ㐪ࡗ
࡚࠸ࡿࠋࡲࡓࠊᐟἩ፧♩ࡢࢧ࣮ࣅࢫ࡛ࡣࠊࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࡀ␗࡞ࡿࡓࡵࠊ㠀
᪥ᖖࢧ࣮ࣅࢫࡢㄪᩚᚋࡢࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊ፧♩⏝ຍᕤࡋࡓࡶࡢ࡛࠶ࡿࡢ࡛ࠊㄪᩚ๓ ࡢࢧ࣮ࣅࢫホ౯㡯┠ࢆᐟἩྥࡅຍᕤࡍࡿᚲせࡀ࠶ࡿࠋ
1107 / 1120
⾲ 41 ࢧ࣮ࣅࢫホ౯㡯┠ࡢᥦࡢࡲࡵ
ฟ:ⴭ⪅సᡂ
1108 / 1120
⤊❶
➨1⠇ ᮏ◊✲ࡢ♫ⓗ㈉⊩
ࡇࢀࡲ࡛ࡢ❶࡛፧♩ⴿࡢศᯒࢆಶ᳨ูウࡋ࡚ࡁࡓࡀࠊࡇࡇ࡛ศᯒࡢ⤖ㄽᅗ30
⤖ㄽࡢᵓᡂᴫᛕࢆ♧ࡍࠋ
⤖ㄽ1㸸፧♩ࢧ࣮ࣅࢫⴿ⚍ࢧ࣮ࣅࢫ࠾࠸࡚᥋ᐈタഛ࣭≀ရࡣࠊ₯ᅾᅉᏊ࡞ࡿࠋ
⤖ㄽ2㸸᥋ᐈᅉᏊࡣ፧♩ࢧ࣮ࣅࢫⴿ⚍ࢧ࣮ࣅࢫ࠾ࡅࡿ⯡‶㊊ᗘṇࡢᙳ㡪ࢆ࠼ࡿࠋ
⤖ㄽ3㸸タഛ࣭≀ရᅉᏊࡣ፧♩ࢧ࣮ࣅࢫⴿ⚍ࢧ࣮ࣅࢫ࠾ࡅࡿ⯡‶㊊ᗘṇࡢᙳ㡪ࢆ
࠼ࡿࠋ
⤖ㄽ4㸸᥋ᐈᅉᏊࡣⴿ⚍ࢧ࣮ࣅࢫ࠾࠸࡚タഛ࣭≀ရᅉᏊࡼࡾࡶ⯡‶㊊ᗘࡁ࡞ᙳ㡪ࢆ
࠼ࡿࠋ
ᅗ 30 ⴿᙜ⪅ࡢ⤖ㄽ
ฟ:ⴭ⪅సᡂ
⤖ㄽ5㸸ཧຍࡍࡿ❧ሙࡼࡗ࡚㔜せどࡍࡿࢧ࣮ࣅࢫホ౯㡯┠ࡀ␗࡞ࡿࠋ
ᮏ◊✲ࡣࠊ」ᩘᖺࢃࡓࡿ⏕ࡢ㢳ᐈࡢពぢࡸሗࢆᩘ್ࡍࡿࡇࡼࡾ㆟ㄽࡋ࡚ࡁࡓࠋ
1109 / 1120
ᮏ◊✲ࡢ᪂ࡋ࠸▱ぢࡋ࡚ࠊ௬ㄝࡢ᳨ドࡼࡗ࡚☜ㄆࡋࡓࡼ࠺ࠊ⯡‶㊊ᗘᙳ㡪ࢆ
࠼ࡿ₯ᅾᅉᏊࡀࠊ᥋ᐈᅉᏊ㛵ࡍࡿ₯ᅾᅉᏊタഛ࣭≀ရ㛵ࡍࡿ₯ᅾᅉᏊ࡛࠶ࡿࡇ
ࢆ᫂ࡽࡋࡓࡇ࡛࠶ࡿࠋ
፧♩࠾࠸࡚ࡣࠊタഛ࣭≀ရᅉᏊࡀ⯡‶㊊ᗘࡁࡃᙳ㡪ࡋࠊⴿ࠾࠸࡚ࡣࠊ᥋ᐈ ࡀ⯡‶㊊ᗘࡁ࡞ᙳ㡪ࢆ࠼ࡿࡇࡀ᫂ࡽ࡞ࡗࡓࠋ
ࡲࡓࠊࡇࡢ₯ᅾᅉᏊࡢࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊࢧ࣮ࣅࢫᑐࡍࡿ⯡‶㊊ᗘࢆ ᐃࡍࡿ࠺
࠼࡛ᗈࡃά⏝࡛ࡁࡿ▱ぢ࡞ࡿྍ⬟ᛶࡀ࠶ࡿࠋලయⓗ࡞ᛂ⏝ඛࡋ࡚ࠊ㠀᪥ᖖࢧ࣮ࣅࢫ
ศ㢮ࡉࢀࡿࢩࢸ࣍ࢸࣝࠊ᪥ᮏ᪑㤋ࠊࢸ࣮࣐ࣃ࣮ࢡࡢࢧ࣮ࣅࢫホ౯ࡀ⪃࠼ࡽࢀࡿࠋ
ࡉࡽࠊ⯡‶㊊ᗘᙳ㡪ࢆ࠼ࡿࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊ፧♩ิᖍ⪅ࠊ፧♩ᙜ⪅ࠊⴿ
ᙜ⪅ཧຍࡍࡿ❧ሙࡼࡗ࡚㐪࠺࠸࠺ࡇ࡛࠶ࡿࠋ
ᮏ◊✲ࡣࠊᗎㄽ࠾࠸࡚ࠊ፧♩ⴿࡣࠊேཱྀືែࡢኚ♫ໃࡢ⛣ࡾኚࢃࡾᐦ ᥋㛵ಀࡋࠊ➨ 1 ❶࠾࠸࡚ࠊ㠀᪥ᖖࢧ࣮ࣅࢫ࡛࠶ࡿ፧♩ࢧ࣮ࣅࢫⴿࢧ࣮ࣅࢫࢆࢧ࣮
ࣅࢫ࣭࣐࣮ࢣࢸࣥࢢ࠸࠺どⅬࡽㄽࡌࠊẚ㍑ࡍࡿᴗ✀ࡋ࡚ࢩࢸ࣍ࢸࣝ᪥ᮏ᪑㤋
ࢸ࣮࣐ࣃ࣮ࢡࢆ㑅ᢥࡋࡓࠋ➨ 2 ❶࠾࠸࡚ࡣࠊ㢳ᐈ‶㊊ᗘࢆ ᐃࡍࡿࡓࡵᚰ⌮ ᐃᑻ ᗘࢆ㑅ᢥࡋࠊࢧ࣮ࣅࢫ㢳ᐈࡀฟ࠺ሙᡤ࡛࠶ࡿࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࢧ࣮ࣅࢫホ ౯㡯┠ࡀ୍⮴ࡍࡿࡇࡢ㔜せᛶࢆ☜ㄆࡋࠊࢧ࣮ࣅࢫホ౯ࡢẚ㍑ࡋ࡚ᮏ◊✲ࡢᡭἲ㢮ఝ ࡋ࡚࠸ࡿᐇົᨵၿࢆ┠ⓗࡋࡓࢧ࣮ࣅࢫホ౯࡛࠶ࡿࢩࢸ࣍ࢸࣝ᪥ᮏ᪑㤋ࡢࢧ࣮ࣅࢫホ ౯୍⯡ᗈࡃ⏝ࡉࢀ࡚࠸ࡿᴗ✀㛫ࡢⅬᩘẚ㍑ࢆ┠ⓗࡋࡓࢧ࣮ࣅࢫホ౯࡛࠶ࡿ
ACSI(⡿ᅜ㢳ᐈ‶㊊ᗘᣦᩘ)JCSI(᪥ᮏ∧㢳ᐈ‶㊊ᗘᣦᩘ)ࡘ࠸࡚ㄽࡌࠊᨵⰋ∧፧♩ᙜ
⪅ࡢ㢳ᐈ‶㊊ᗘᣦᩘࢆᥦࡋࡓࠋ➨ 3 ❶࠾࠸࡚ࡣࠊ፧♩ิᖍ⪅፧♩ᙜ⪅ࡢࢧ࣮ࣅࢫ ホ౯㡯┠ࡀ⯡‶㊊ᗘ࠼ࡿᙳ㡪ࡘ࠸࡚ඹศᩓᵓ㐀ศᯒࢆ⏝࠸᳨࡚ドࡋࡓࠋ➨ 4 ❶
࠾࠸࡚ࡣࠊⴿᙜ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࡀ⯡‶㊊ᗘ࠼ࡿᙳ㡪ࡘ࠸࡚ඹศᩓᵓ㐀 ศᯒࢆ⏝࠸᳨࡚ドࡋࡓࠋ➨ 5 ❶࠾࠸࡚ࡣࠊ፧♩ิᖍ⪅ࠊ፧♩ᙜ⪅ࠊⴿᙜ⪅ࠊⴿ
ཧิ⪅ࡢࢧ࣮ࣅࢫホ౯㡯┠ࢆᥦࡋࡓࠋ
ࡇࢀࡲ࡛፧♩ⴿࡢ⌧ሙ࠾࠸࡚ࡣࠊ፧♩ิᖍ⪅ࠊ፧♩ᙜ⪅ࠊⴿᙜ⪅ࠊⴿཧ
ิ⪅ࡢ❧ሙࡢ┦㐪ࡣࠊᙉࡃㄆ㆑ࡉࢀ࡚࠸࡞ࡗࡓࠋࡋࡋ࡞ࡀࡽࠊࢧ࣮ࣅࢫࢆᥦ౪ࡍࡿୖ
࠾࠸࡚ࠊࢧ࣮ࣅࢫ࣭࢚ࣥ࢝࢘ࣥࢱ࣮ࡀ࠶ࡗ࡚ึࡵ࡚ࢧ࣮ࣅࢫᑐࡍࡿホ౯ࡀ⏕ࡲࢀࡿࠋ 㢳ᐈࡽࢧ࣮ࣅࢫホ౯ࡉࢀࡿࡇࡼࡾࠊࡑࡢࢧ࣮ࣅࢫホ౯ࢆࡉࡽᨵၿࡋ࡚࠸ࡃ࠸࠺
ࡇࡀ࡛ฟ᮶ࡿࠋṇࡋࡃᨵၿࡉࢀࡿࡓࡵࡣࠊホ౯⪅ࡀࡢࡼ࠺࡞❧ሙ࡛ཧຍࡋࠊఱᑐ ࡋ࡚ࡢࡼ࠺࡞ẚ㔜࡛‶㊊࠶ࡿ࠸ࡣ‶㊊ࢆឤࡌ࡚࠸ࡿࢆⓗ☜ᢕᥱࡋ࡞ࡅࢀࡤࠊᨵၿ ࡍࡿࡇࡣฟ᮶࡞࠸ࠋ
௨ୖࡢࡼ࠺ⴿ⚍ࠊ፧♩࠾࠸࡚ࡼࡿࡶࡢ࡛࠶ࡿࡀࠊᩘ್ࢆ⏝࠸࡚ࠊ⯡‶㊊ᗘ
ᑐࡍࡿ₯ᅾᅉᏊࡢᢳฟࠊࡑࡢᅉᏊࡢ㈉⊩ᗘྜ࠸ࠊࢧ࣮ࣅࢫࢆཷࡅࡿ❧ሙࡼࡿ㈉⊩ᗘྜ
࠸ࡢ㐪࠸ࢆ᳨ドࡋࡓ◊✲ࡣࠊ▱ࡿ㝈ࡾ࠾࠸࡚ࡣ↓࠸ࠋ
1110 / 1120
➨2⠇ ⴿᙜ⪅፧♩ิᖍ⪅ࡢ⤖ㄽ
1) ፧♩
⤖ㄽ6㸸 ፧♩ิᖍ⪅
ᅗ12 ፧♩ิᖍ⪅ࡢඹศᩓᵓ㐀ศᯒ AIC᭱ᑠࣔࢹࣝ
ฟ:Amosࢆ⏝ࡋⴭ⪅సᡂ(p.61ࡽ㌿グ)
ᅗ12࠾࠸࡚ࠊタഛ࣭≀ရᅉᏊࡀ፧♩ิᖍ⪅ࡢ⯡‶㊊ᗘᑐࡋ࡚ᙳ㡪ᗘࡀᙉ࠸ࡇࡀ
☜ㄆ࡛ࡁࡿࠋ፧♩ᴗ⏺࡛ࡣࠊᚑ᮶ࠊ፧♩ิᖍ⪅ࡢ⯡‶㊊ᗘ࠾࠸࡚タഛ࣭≀ရࢆ᭱㔜ど ࡋ࡚ࡁࡓࠋࡇࡢ⌮⏤ࡣࠊタഛ࣭≀ရࡢ୰ࡢᩱ⌮ࡀ༨ࡵࡿୖ㧗ᵓᡂẚ⋡ࡀ⣙50%(ᘬฟ≀25%ࠊ
⾰ ୖ㧗15%ࠊࡑࡢ10%)ࢆ༨ࡵࠊ┤᥋☜ㄆࡍࡿࡇࡀฟ᮶ࡿࡽ࡛࠶ࡿࠋᮏ◊✲ࡢ⤖
ᯝࡽࠊ፧♩ิᖍ⪅ᑐࡋ࡚⯡‶㊊ᗘࢆୖࡆࡿࡓࡵࠊタഛ࣭≀ရࡢ≉ᩱ⌮࠾࠸࡚
ࡉࡽࣞ࣋ࣝࢵࣉࡋࠊᥦ౪ࡍࡿࡇࡼࡾ⯡‶㊊ᗘࡀࡉࡽୖࡀࡿࡇࡀணฟ᮶ࡿࠋ
ࡲࡓࠊ⾲ 2 ࡛☜ㄆࡋࡓࢩࢸ࣍ࢸࣝ᪥ᮏ᪑㤋ࡢࢧ࣮ࣅࢫホ౯ࡽࣄࣥࢺࢆᚓࡓ᭱᪂ࡢ ࢧ࣮ࣅࢫホ౯㡯┠ࢆ⏝ࡋࡓ⤖ᯝ࡛ࡣࠊΎ₩ឤ࠸࠺タഛᅉᏊẚ㔜ࡀኚࡋ࡚࠸ࡿࡇ
ࡀ☜ㄆ࡛ࡁࡿࠋᚋࠊὀ┠ࡍࡁⅬࡋ࡚ࠊ᥋ᐈᅉᏊ࠾࠸࡚ࡶタഛ࣭≀ရ࠾࠸࡚ࡶΎ
1111 / 1120
₩ឤࢆษࡍࡿࡇࡀᚲせ࡛࠶ࡿ⪃࠼ࡿࠋ᥋ᐈ࠾࠸࡚ࡣࠊ≉ࢻࣜࣥࢡಀࡀ㔜せ࡛ࠊ 㣧ࡳ≀ࡸᩱ⌮㧥ࡢẟ࡞ࡢ␗≀ࡀධࡽ࡞࠸ࡼ࠺⣽ᚰࡢὀពࢆᡶ࠸ࠊ㧥ࡢẟࢆ᮰ࡡࡿ࡞
ࡋ࡚㌟ࡔࡋ࡞ࡳࢆᩚ࠼ࠊ⤯࠼ࡎ┠㓄ࡾࡋ㣧ࡳ≀ࡢὀᩥࡾࡢ↓࠸ࡼ࠺᥋ᐈࡍࡿࡇ
ࡀᚲせ࡛࠶ࡿࠋࡲࡓࠊ፧♩ิᖍ⪅ࡢධሙ๓ᚲせ࡞ࡇࡣࠊΎ₩ឤࢆಖࡘࡓࡵࡢᚭᗏࡋࡓ Ύᤲᚰࡅࠊタഛ࠾࠸࡚ࡣࠊቨ⣬ࠊ⤧Ẩ࡞ࢆ⤯࠼ࡎ࣓ࣥࢸࢼࣥࢫࡋࠊΎ₩ಖࡘ ࡇࡀᚲせ࡛࠶ࡿࠋࡲࡓࠊᩱ⌮ࡢ⾨⏕≧ែࡸᏳᛶࢆಖࡘࡓࡵࠊཔᡣࠊࣃࣥࢺ࣮ࣜࡢᚭ ᗏᾘẘࡶᚲせ࡛࠶ࡿࠋ
2) ⴿ
⤖ㄽ7㸸 ⴿᙜ⪅
ᅗ27 ࢧ࣮ࣅࢫホ౯㡯┠㏣ຍ๓ࡢⴿᙜ⪅ࡢඹศᩓᵓ㐀ศᯒ AIC᭱ᑠࣔࢹࣝ
ฟ
:Amosࢆ⏝ࡋⴭ⪅సᡂ(p.95ࡽ㌿グ)
ᅗ27࠾࠸࡚ࠊ᥋ᐈᅉᏊࡀⴿᙜ⪅ࡢ⯡‶㊊ᗘᑐࡋ࡚ᙳ㡪ᗘࡀᙉ࠸ࡇࡀศࡿࠋ ⴿᴗ⏺࡛ࡣࠊᚑ᮶ࠊⴿᙜ⪅ࡢ⯡‶㊊ᗘ࠾࠸࡚タഛ࣭≀ရࢆ᭱㔜どࡋ࡚ࡁࡓࠋࡇ ࡢ⌮⏤ࡣࠊ≀ရࡣⴿᴗ⪅ࡀࡾୖࡆᵓᡂࡢ୰࡛┤᥋☜ㄆࡍࡿࡇࡀฟ᮶ࡿࡽ࡛࠶ࡿࠋ ࡋࡋ࡞ࡀࡽࠊࢧ࣮ࣅࢫホ౯ࡢ⤖ᯝࡽୖᵓᡂẚ⋡ධࡽ࡞࠸᥋ᐈᅉᏊࡀࡼࡾⴿᙜ
⪅ࡢ⯡‶㊊ᗘᙳ㡪ࡍࡿࡇࡀ☜ࡵࡽࢀࡓ(ᅗ27ཧ↷)ࠋ
1112 / 1120
ⴿᴗ⪅ࡣࠊୖᵓᡂẚ⋡┤᥋ⓗᫎࡋ࡞࠸᥋ᐈࡢࣞ࣋ࣝࢆྥୖࡉࡏࡿࡓࡵࡢ♫ဨ
ࡸࢩࢫࢱࣥࢺᩍ⫱ព㆑ࡀ⾜ࡁᒆࡎࠊ㈍ၟရ㛤Ⓨࡸタഛᨵၿࡢᙉከࡃࡢ⤒Ⴀ㈨
※ࢆࡾศࡅ࡚࠸ࡿࠋࡋࡋ࡞ࡀࡽࠊᡃࠎࡢศᯒᇶ࡙ࡅࡤࠊᚋࡢⴿᴗ⪅ࡗ࡚
ษ࡞ࡇࡣࠊ᥋ᐈࡢዲឤᗘࢆྥୖࡍࡿࡇࡀ࡛ࡁࡿேᮦ㈨※ࡢࣞ࣋ࣝࢵࣉᐤࡍࡿே
ᮦᩍ⫱ከࡃࡢ⤒Ⴀ㈨※ࢆࡾྥࡅࡿࡁࡇࡀᚲせ࡛࠶ࡿࠋ
➨3⠇ ㄢ㢟
⌧Ⅼ࡛ࡣࠊ୍ᴗࡢศᯒ࡛࠶ࡿࡓࡵࠊ୍⯡ᛶࢆㄽࡌ࡚࠸ࡿࡣ࠸࠼࡞࠸ࠋ♫ࡢ༠ຊ ࡀᚓࡽࢀࢀࡤࠊᚋࠊࡼࡾᗈ࠸ࢧ࣮ࣅࢫᙧែ࠾࠸࡚ࢧ࣮ࣅࢫホ౯ࡢᵓ㐀ࡢ㡹ᙉᛶࡢ☜ㄆ
ࢆ⾜ࡗ࡚࠸ࡁࡓ࠸ࠋ
タഛ࣭≀ရᅉᏊࡢࢧ࣮ࣅࢫホ౯㡯┠Ύ₩ឤࢆຍ࠼ࡓࡇࢁࡁࡃ⯡‶㊊ᗘᙳ㡪ࢆ
࠼ࡓࠊΎ₩ឤ࠸࠺ࢧ࣮ࣅࢫホ౯㡯┠ࡣࠊタഛ࣭≀ရᅉᏊࡔࡅ࡛࡞ࡃࠊ᥋ᐈᅉᏊࡽࡢ
⯡‶㊊ᗘࡶࡁࡃᙳ㡪ࡍࡿྍ⬟ᛶࡀ࠶ࡿ⪃࠼ࡽࢀࡿࡓࡵࠊ㐺ษ࡞ᮇࢧ࣮ࣅࢫホ ౯㡯┠ࢆ㏣ຍࡍࡿᚲせࡀ࠶ࡿࠋࡇࡢࡇࡶࠊᚋࡢㄢ㢟ࡋ࡚ṧࡗ࡚࠸ࡿࠋ
ㄢ㢟1㸸 ፧♩ᙜ⪅ࠊ፧♩ิᖍ⪅ࡘ࠸࡚ࡢㄢ㢟
タഛᢞ㈨ẚ⋡࡛ࡁ࡞㒊ศࢆ༨ࡵࡿࠕタഛࡘ࠸࡚ࠖࡀ፧♩ิᖍ⪅ࠊ፧♩ᙜ⪅ࡢ⯡
‶㊊ᗘཬࡰࡍᙳ㡪ࡀᑠࡉ࠸࠸࠺⤖ᯝࡀᚓࡽࢀࡓࠋࡇࢀࡽࡢせᅉࡀ࡞ࡐ⯡‶㊊ᗘࡑ
ࢀᙳ㡪ࢆ࠼࡞࠸ࡢࠊࡑࡢ⌮⏤ࡘ࠸࡚ࡉࡽ࡞ࡿศᯒࡀᚲせ࡛࠶ࡿ⪃࠼࡚࠸ࡿࠋ ፧♩ᙜ⪅࠾࠸࡚ࡣࠊᙜヱᘧሙึ᮶ᗑࡋࡓࡢ࢝࢘ࣥࢭࣜࣥࢢࢹ࣮ࢱ፧♩ࡢෆᐜ
ࢆ☜ᐃࡋࡓዎ⣙ࡋࡓࢹ࣮ࢱࢆẚ㍑ࡋࡓሙྜࡢࡼ࠺ኚࡋ࡚࠸ࡿࠊࡲࡓࠊ፧♩ᐇᚋࠊ
⯡‶㊊ᗘࡢࡼ࠺ᙳ㡪ࡸኚࡀ⏕ࡌࡓ࡞ࢆ⣔ิẚ㍑ᑐẚࡍࡿࡇࡀㄢ㢟
ࡋ࡚ṧࡗ࡚࠸ࡿࠋࡲࡓࠊࢹ࣮ࢱࢆࡼࡾከࡃ✚ࡍࡿࡇࡼࡾࠊᆅᇦẚ㍑ࡀྍ⬟࡞ࢀࡤ ẚ㍑ࡋࡓ࠸ࠋࡇࡢ㏣ຍศᯒࡣㄢ㢟ࡋ࡚ṧࡋ࡚࠾ࡃࡇࡍࡿࠋ
ㄢ㢟2㸸 ⴿᙜ⪅ࡘ࠸࡚ࡢㄢ㢟
ᆅᇦẚ㍑ࡢⅬࡽࡣࠊ᥋ᐈᅉᏊࡀ⯡‶㊊ᗘཬࡰࡍᙳ㡪ᗘࡢࡁࡉ㛵ࡋ࡚ࡣࠊᑿᙇ
᪥ᆅ༊ࠊྡྂᒇᆅ༊ࠊす୕Ἑᆅ༊࠸࠺㡰࡞ࡾࠊከᑡࡢᆅᇦᕪࡀᏑᅾࡍࡿࡇࡀ᫂
ࡽ࡞ࡗࡓࠋ
ୖᵓᡂẚ⋡ࡢࡁ࡞㒊ศࢆ༨ࡵࡿ⚍ቭࠊᩱ⌮ࡀ⯡‶㊊ᗘཬࡰࡍᙳ㡪ࡀᑠࡉ࠸࠸
࠺⤖ᯝࡀᚓࡽࢀࡓࠋࡇࢀࡽࡢせᅉࡀ࡞ࡐ⯡‶㊊ᗘࡑࢀᙳ㡪ࢆ࠼࡞࠸ࡢࠊࡑࡢ
⌮⏤ࡘ࠸࡚ࡉࡽ࡞ࡿศᯒࡀᚲせ࡛࠶ࡿ⪃࠼࡚࠸ࡿࠋ
ᶆᮏᩘࡢ㊊ࡀཎᅉ࡛ࡣ࡞࠸⪃࠼ࡽࢀࡿࡀࠊ௬ㄝմ㸫6ࡢ௬ㄝ8ࡢࠕ᥋ᐈᅉᏊࡣⴿ⚍ࢧ
1113 / 1120
࣮ࣅࢫ࠾࠸࡚タഛ࣭≀ရᅉᏊࡼࡾࡶ⯡‶㊊ᗘࡁ࡞ᙳ㡪ࢆ࠼ࡿࠋࠖࡣࠊᨭᣢࡉࢀ࡞
ࡗࡓࠋ⾲2࡛☜ㄆࡋࡓࢩࢸ࣍ࢸࣝ᪥ᮏ᪑㤋ࡢࢧ࣮ࣅࢫホ౯ࡽࣄࣥࢺࢆᚓࡓ᭱᪂ࡢ ࢧ࣮ࣅࢫホ౯㡯┠(Ύ₩ឤ)ࢆ⏝ࡋࡓ⤖ᯝᅗ27ᅗ29ࢆẚ㍑ࡍࡿࠊタഛ࣭≀ရ࡛ⴿ
ᙜ⪅ࡢព㆑ࡣࠊⴿཧิ⪅ࡽࡢ౪࠼≀࡛࠶ࡿ≀ရᅉᏊࡢ⏕ⰼ⡲┒ࡽ࣮࣍ࣝࡢ༳㇟
Ύ₩ឤ࠸࠺タഛᅉᏊ㔜ࡁࡀኚࡋ࡚࠸ࡿࠋ᭦᥋ᐈᅉᏊタഛ࣭≀ရᅉᏊࡀయ‶
㊊ᗘ࠼ࡿᙳ㡪ࢆẚ㍑ࡍࡿᅗ27࠾ࡅࡿタഛ࣭≀ရᅉᏊࡀࡼࡾ⯡‶㊊ᗘ࠼ࡿᙳ 㡪ࡀࡁࡃ࡞ࡗ࡚࠸ࡿࠋࡇࡢࠕタഛࠖ㔜ࡁࢆ⨨ࡃഴྥࡣࠊ᭦ᙉࡃ࡞ࡗ࡚࠸ࡃࡶࡢ⪃
࠼ࡽࢀࡿࠋ࡞ࡐ࡞ࡽࠊⴿ㤋ぢᏛ࣋ࣥࢺ࠾࠸࡚㞟ࡋࡓࣥࢣ࣮ࢺࡢ⤖ᯝࡽࠊࠕⴿ
㤋ồࡵࡿࡶࡢࡣఱࠖࡢ㉁ၥᑐࡋ࡚⮬Ꮿࡽࡢ㊥㞳౽ᛶ(㢳ᐈࡀ㏆ࡃ࡚⾜ࡁࡸ
ࡍ࠸ሙᡤ❧ᆅࡋ࡚࠸ࡿࡇ)ࡀྜࢃࡏ࡚⣙6࡛࠶ࡗࡓ(p.37ࠋ⬮ὀཧ↷)ࠋࡲࡓࠊⴿࢆ
⾜ࡗࡓᨾேࡢఫᡤࢆࣉࣟࢵࢺࡋࡓ⤖ᯝ࠾࠸࡚ࡶⴿ㤋ࡽ4km௨ෆࡀ50%ࠊ9km௨
ෆࡀ90%࡞ࡗ࡚࠸ࡿࠋᨾேᏯⴿ㤋ࡢ㊥㞳ࡣࠊᖺࠎ▷ࡃ࡞ࡿഴྥࡀࡳࡽࢀࠊ4km௨
ෆࡀ3km௨ෆ࡞ࡿ࡞▷㊥㞳࡞ࡗ࡚࠸ࡃഴྥࢆ♧ࡋࠊࣥࢣ࣮ࢺ⤖ᯝ୍⮴ࡍࡿ
(pp.79-80ࠋ⬮ὀཧ↷)ࠋ௬ㄝմ㸫6ࡢ௬ㄝ8ࡣࠊ᭦ࢹ࣮ࢱࢆ㞟ࡵ᳨࡚ドࡍࡿᚲせࡀ࠶ࡿ
⪃࠼ࡿࠋ
ㄢ㢟3㸸 ⴿཧิ⪅ࡘ࠸࡚ࡢㄢ㢟
ᶆᮏᩘࡀ㊊ࡾ࡞࠸ࡓࡵࠊศᯒࡲ࡛⮳ࡗ࡚࠸࡞࠸ࡓࡵࠊᶆᮏࢆቑࡸࡍࡇࡼࡗ࡚ࠊ᳨ド
ࢆヨࡳࡓ࠸ࠋ
1114 / 1120 ㅰ㎡
ᣦᑟ࠸ࡓࡔ࠸ࡓ▼ᇉඛ⏕ࠊ༡ᕝඛ⏕ࠊ㉥ቨඛ⏕ࠊᮏඛ⏕ࠊึࡵ࡚ࡢㄽᩥࢆసᡂࡍࡿ
࠶ࡓࡗ࡚ࡈ♧၀ࢆ࠸ࡓࡔ࠸ࡓ᪥ᮏⴿ㏦ᩥᏛࡢඵᮌ⃝ඛ⏕ࠊ⚟⏣ඛ⏕ࡸㄽᩥⓎ⾲
Ⰽࠎ࡞ゅᗘࡽࡈពぢࡸࡈ♧၀ࢆ࠸ࡓࡔ࠸ࡓほග⤒῭⤒Ⴀ◊✲ࡢ㯞⏕ඛ⏕ࠊ▼ᕝඛ⏕ࠊ ㄽᩥసᡂᙜࡓࡾࡈ⮬㌟ࡢ༤ኈㄽᩥࢆࡈᥦ౪࠸ࡓࡔ࠸ࡓ㛗Ụඛ⏕ࠊࢹ࣮ࢱࢆࡈᥦ౪࠸ࡓࡔ
࠸ࡓ㢳ᐈࠊࢹ࣮ࢱࢆ⿵㊊ࡋ࡚ࡶࡽࡗࡓ᯽ᮌᖖົࠊࢹ࣮ࢱࢆᩚ⌮ࡋ࡚ࡃࢀࡓᑠᒣࡉࢇࠊ㏆⸨
ಀ㛗ࠊடಀ㛗ࠊ፧♩ࡢ⏕ࡢኌࢆ㞟ࡵ࡚ࡃࢀࡓᖹᗑ㛗ࠊ▮㔝ㄢ㛗ࠊⴿࡢ⏕ࡢኌࢆ㞟ࡵ
࡚ࡃࢀࡓ๓⏣ㄢ㛗࣭ᑠ⃝ㄢ㛗ࡸ༠ຊࡋ࡚ࡃࢀࡓᗑ㛗ࠊ♫ဨࠊᛂࡋ࡚ࡃࢀࡓ㛗ዪ࣮ࣟࣞࣥ
㛗⏨ࣞࢵࢡࢫࠊ≉ࠊⱥㄒࡼࡿᏛࡢⱥヂࡸⓎ㡢ࡢゞṇⓎ⾲༠ຊࡋ࡚ࡃࢀࡓጔ ࡢࢽࢥࣞࢵࢺឤㅰࡋࡓ࠸ࠋ
1115 / 1120 ཧ⪃ᩥ⊩
ⱥㄒᩥ⊩
Browne, M.W. and R. Cudeck (1993), Alternative ways of assessing model fit. In K. A.
Bollen & J. S. Long, (Eds.) Testing Structural Equation Models Newbury Park,CA: Sage Publications, pp.136-162.
Chase, R.B. (1978), “Where does the Customer Fit in a Service Operation ?”, Harvard Business Review, Vol.56, pp. 137-142.
Cronin Jr., J.J. and S.A. Taylor (1992), “Measuring Service Quality: a Reexamination and Extension”, Journal of Marketing, Vol. 56, pp. 55-68.
Dabholkar, P.A, D.I. Thorpe and J.O. Rentz, (1996), “A Measure of Service Quality for Retail Stores:Scale Development and Validation,”Journal of Academy of Marketing Science, Vol. 24 No. 1, pp. 3-16.
Gale, B.T. (1994)㸪Managing Customer Value㸪Free Press.
Hoelter, J.W. (1983), “The Analysis of Covariance Structures:Goodness-of-Fit Indices.,”
Sociological Methods and Research, Vol.11,pp.325-344.
Hu, L. and P.M. Bentler (1998), “Fit Indices in Covariance Structure Modeling:
Sensitivity to Underparameterized Model Misspecification,”Psychological Methods.
Vol.3, pp.424-453.
Hu, L. and P.M. Bentler (1999), “Cutoff Criteria for Fit Indices in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives,” Structural Equation Modeling. Vol.6, pp.1-55.
Jöreskog, K.G. (1978), “Structural Analysis of Covariance and Correlation Matrices,”
Psychometrika, Vol.43, pp.443-477.
Kotler, P. and K.L. Keller (2006), Marketing Managemrnt,Twelfth Edition, Prentice
Hall. (ᜠⶶ┤ே┘ಟࠊ᭶㇂┿⣖ヂ(2008),ࠗࢥࢺ࣮ࣛ&ࢣ࣮ࣛࡢ࣐࣮ࢣࢸࣥࢢ࣭࣐ࢿࢪ࣓ࣥ
ࢺ(12∧)࠘, ࣆࢯࣥ᱒ཎࠋ)
Lee, H., Y. Lee and D. Yoo (2000) , “The Determinants of Perceived Service Quality and its Relationship with Satisfaction”, Journal of Services Marketing, Vol. 14, Issue 3, pp.217-231.
Lehtinen, J.R. and U. Lehtinen (1982), “Service Quality: A Study of Quality Dimensions”, Working Paper, Helsinki Service Management Institute.
Lovelock, C.H. (1983), “Classifying Services to Gain Strategic Marketing Insights,”
Journal of Marketing, Vol.47 (Summer), pp.9-20.
1116 / 1120
Lovelock, C.H. and J. Wirtz (2007), Services Marketing 6th Edition, Pearson
Education.(ⓑ⩏⏨┘ಟ, Ṋ⏣⋹Ꮚヂ(2008),ࠗࣛࣈࣟࢵࢡ&࢘ࣝࢶࡢࢧ࣮ࣅࢫ࣭࣐࣮ࢣ
ࢸࣥࢢ࠘, ࣆࢯ࣭࢚ࣥࢹࣗࢣ࣮ࢩࣙࣥࠋ)
McDonald, R.P. and M-H. R. Ho (2002), “Principles and practice in reporting structural equation analysis,” Psychological Methods. 7, pp.64-82
Oliver, R.L. (1980), “A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions,” Journal of Marketing Research, Vol.17, No.4, pp. 460-469.
Oliver, R.L. (1997). Satisfaction: A Behavioral Perspective on the Consumer. New York:
McGraw-Hill.
Pandey, D. and P. R. Joshi (2010), “Service Quality and Customer Behavioral Intentions: A Study in the Hotel Industry," California Journal of Operations Management, Vol. 8, No.2, pp.72-81.
Parasuraman, A., V.A. Zeithaml and L.L.Berry (1988), “SERVQUAL: a Multiple-Item Sasser, W.E., R.P. Olsen, and D.D. Wyckoff (1978), Management of Service Operations:
Text, Cases and Readings, Boston: Allyn & Bacon.
Scale for Measuring Consumer Perceptions of Service Quality”, Journal of Retailing, Vol.
64, pp.12-40.
Spreng, R.A. and R.D. Mackoy (1996),“An Empirical Examination of a Model of Perceived Service Quality and Satisfaction," Journal of Retailing, Volume 72, Number 2, pp.201-214.
Ting, D. H. (2004),“Service Quality and Satisfaction Perceptions: Curvilinear and Interaction Effect," International Journal of Bank Marketing, Volume 22, Number 6, pp.407-420.
Thomas, D.R.E. (1978), “Strategy is Different in Service Business,” Harvard Business Review, Vol.56, No.4, p.161,pp.158-165. (୰㔝ᕤヂ(1978)ࠕࢧ࣮ࣅࢫᴗ࡛ࡣ〇㐀ᴗ␗㉁ࡢ ᡓ␎ࢆࠖ,ࠗࢲࣖࣔࣥࢻࣁ࣮ࣂ࣮ࢻࣅࢪࢿࢫࣞࣅ࣮ࣗ࠘ࠊ12᭶ྕ,pp.52-60ࠋ)
Ryu, K. and H. Han (2010),“Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price," Journal of Hospitality and Tourism Research, Vol.34, No.3, pp.310-329.
Woodside, A.G., L.L. Frey and R.T. Daly (1989), “Linking Service Quality, Customer Satisfaction, and Behavioral Intention”, Journal of Health Care Marketing, Vol. 9, pp. 5-17.
᪥ᮏㄒᩥ⊩
1117 / 1120
ὸ⚽᫂ (2011),ࠕ⡿ᅜ᪥ᮏ࠾ࡅࡿ㑇యಖࠊⴿࠊⅆⴿࠊᇙⴿࡘ࠸࡚ࠖ, ࠗⴿ㏦ᩥ
(᪥ᮏⴿ㏦ᩥᏛ࣭ㄅ)࠘, ➨13ྕ,pp.50-58ࠋ
ὸ⚽࣭᫂༡ᕝ࣭▼ᇉᬛᚨ (2012),ࠕ㠀᪥ᖖⓗ㢳ᐈࢧ࣮ࣅࢫホ౯㛵ࡍࡿ◊✲㸫ⴿ⚍ࢧ
࣮ࣅࢫ㛵ࡍࡿ㸫ࠖ, ࠗᆅᇦ㐀Ꮫ◊✲(ዉⰋ┴❧Ꮫ◊✲Ꮨሗ)࠘, ➨22ᕳ➨4ྕ, pp.93-108ࠋ
ὸ⚽࣭᫂༡ᕝ࣭▼ᇉᬛᚨ (2013a),ࠕ㠀᪥ᖖⓗ㢳ᐈࢧ࣮ࣅࢫホ౯㛵ࡍࡿ◊✲㸫ⴿ⚍
ࢧ࣮ࣅࢫ㛵ࡍࡿ⤒ᖺẚ㍑ࡢ㸫ࠖ,ࠗⴿ㏦ᩥ(᪥ᮏⴿ㏦ᩥᏛ࣭ㄅ)࠘, ➨15ྕ, pp.16-25ࠋ
ὸ⚽࣭᫂༡ᕝ࣭▼ᇉᬛᚨ (2013b),ࠕ㠀᪥ᖖ㢳ᐈࢧ࣮ࣅࢫホ౯㸫ࢧ࣮ࣅࢫ㛵ࡍࡿ
㸫ࠖ, ࠗ༡ᒣ⤒Ⴀ◊✲࠘, ➨28ᕳ,➨1ྕ,pp.3-14ࠋ
ࣝࣂࢵࢡࣝ (2006),ࠗAmosTM 7.0J ࣮ࣘࢨ࣮ࢬ ࢞ࢻ࠘, ୖဴᾈ┘ヂ, SPSS Inc.ࠋ
୍᮲┿ஓ(2010),ࠗⴿᘧࡣᚲせ!᭱ᚋࡢᘧ㏞࠺᪥ᮏேࡢࡓࡵ࠘, ⴥ♫ࠋ IFSAᢏ⾡ᩍ⫱ጤဨ (1995),ࠗ㑇య⾨⏕ಖࡢᇶ♏࠘, ᪥ᮏ㑇య⾨⏕ಖᏑ༠ࠋ
ᒾ⏣㝯୍ (2006),ࠕ࡞ࡐᮾிࢹࢬࢽ࣮ࣛࣥࢻࡣேẼࡀ࠶ࡿࡢࠋࢧ࣮ࣅࢫ࣭࣐࣮ࢣࢸࣥ
ࢢࡽࡢศᯒࠖ,ࠗ⟃ἼᏛ㝔Ꮫ⣖せ➨1㞟࠘,pp.51-59ࠋ
▼ᒎ⥴࣭㒔➉ᾈ⏕ (2009),ࠗAmos࡛Ꮫࡪㄪᰝ⣔ࢹ࣮ࢱゎᯒ࠘, ᮾிᅗ᭩ࠋ
ᰴᘧ♫ࣜࢡ࣮ࣝࢺ (2008), ࠗࢮࢡࢩ⤖፧ࢺࣞࣥࢻㄪᰝ2008 ࣈࣛࢲ࣐࣮ࣝࢣࢵࢺ⦅
㸨ᮾᾏ࠘, ᰴᘧ♫ࣜࢡ࣮ࣝࢺࣈࣛࢲࣝ࢝ࣥࣃࢽ࣮ᴗ᥎㐍ᐊࠋ
ᑠụᖾᏊ (2009),ࠗᖇᅜ࣍ࢸࣝὶ࠾ࡶ࡚࡞ࡋࡢᚰᐈᐊಀ50ᖺ࠘, ᮅ᪥᪂⪺ฟ∧ࠋ
ᑠሷ┿ྖ࣭すཱྀᩥ (2007),ࠗᚰ⌮Ꮫᇶ♏₇⩦Vol.2 ㉁ၥ⣬ㄪᰝࡢᡭ㡰࠘, ࢼ࢝ࢽࢩࣖฟ∧ࠋ ࢥࢺ࣮࣭࣮࣒ࣛࢫࢺࣟࣥࢢ (2003), ࣐࣮ࠗࢣࢸࣥࢢཎ⌮ ➨9∧ 㸫ᇶ♏⌮ㄽࡽᐇ
㊶ᡓ␎ࡲ࡛㸫࠘, ⏣ኵ┘ヂ, ࢲࣖࣔࣥࢻ♫ࠋ(Kotler, P. and G. Armstrong (2001), Principles of Marketing, Ninth Edition, Prentice Hall. )
ࢥࢺ࣮࣭ࣛ࣊ࢬ࣭ࣈ࣮࣒ࣝ (2002),ࠗࢥࢺ࣮ࣛࡢࣉࣟࣇ࢙ࢵࢩࣙࢼ࣭ࣝࢧ࣮ࣅࢫ࣭࣐࣮ࢣ ࢸࣥࢢ࠘, ⓑ⩏⏨┘ಟ, ᖹᯘ⚈ヂ, ࣆࢯ࣭࢚ࣥࢹࢩ࣭ࣙࣥࢪࣕࣃࣥࠋ(Kotler, P.,T.
Hayes and P.N. Bloom (2002), Kotler Marketing Professional Services, 2th Edition, Pearson Education.)
ᑠᐑ㊰㞞༤ (2012),ࠗࢧ࣮ࣅࢫ࣭࣐࣮ࢣࢸࣥࢢ࠘, ᡂ♫ࠋ
㔝 (2005),ࠗ㏿㊶ࣅࢪࢿࢫࢩ࣮ࣜࢬ ࢹ࣮ࢱゎᯒࡼࡿ㢳ᐈ‶㊊ࡢྥୖ㐀࠘, ᪥⛉
ᢏ㐃ࠋ
㏆⸨㝯㞝 (1999),ࠗࢧ࣮ࣅࢫ࣭࣐࣮ࢣࢸࣥࢢ[➨2∧]㸫ࢧ࣮ࣅࢫၟရࡢ㛤Ⓨ㢳ᐈ౯್ࡢ
㐀㸫࠘, ⏕⏘ᛶฟ∧ࠋ
㏆⸨㱟ྖ࣭ᅵ⫧┿ே࣭ᰘ⏣ஂ (1999),ࠕᮾிࢹࢬࢽ࣮ࣛࣥࢻࡳࡿ᪥ᖖࡽ㠀᪥ᖖࡢᚰ
⌮ኚ⎔ቃࡢ┦㛵ಀࡢ◊✲ࠖ, ࠗࣛࣥࢻࢫࢣ࣮ࣉ◊✲:᪥ᮏ㐀ᅬᏛㄅ࠘,➨62ᕳ,➨5
ྕ,pp.669-672ࠋ
ࢧ࣮ࣅࢫ⏘ᴗ⏕⏘ᛶ༠㆟ (2010),ࠗSPRINGᖹᡂ21ᖺᗘJCSI(᪥ᮏ∧㢳ᐈ‶㊊ᗘᣦᩘ)
1118 / 1120
ㄪᰝ⤖ᯝⓎ⾲㹼⏝⪅ࡢ10ே⪺࠸ࡓࢧ࣮ࣅࢫᴗ29ᴗ⏺ࡢඃⰋᴗ㹼࠘, ࢧ࣮ࣅࢫ
⏘ᴗ⏕⏘ᛶ༠㆟ࠋ
ࢧ࣮ࣅࢫ⏘ᴗ⏕⏘ᛶ༠㆟ (2012),ࠗSPRING2011ᖺᗘJCSI(᪥ᮏ∧㢳ᐈ‶㊊ᗘᣦᩘ)ࡢⓎ
⾲㹼᪥ᮏ᭱⣭(⏝⪅ࡢ12ே௨ୖ)ࡢㄪᰝࡼࡿ32ᴗ⏺ࡢඃⰋᴗ㹼࠘, ࢧ࣮ࣅࢫ⏘
ᴗ⏕⏘ᛶ༠㆟ࠋ
ᓥ⏣⿱ᕭ (2010),ࠗⴿᘧࡣせࡽ࡞࠸࠘, ᗁ⯋ࠋ
ⓑἙ᱈Ꮚ (2011),ࠗ㟈⅏፧ 㟈⅏࡛⏕ࡁ᪉ࢆኚ࠼ࡓዪࡓࡕ ࣛࣇࢫࢱ࣭ࣝᾘ㈝࣭ാࡁ᪉࠘, ࢹࢫ࢝ࣂ࣮࣭ࢺ࢚ࣥࢸ࣡ࣥࠋ
᪂ᮧฟ (2008),ࠗᗈ㎡ⱌ ➨6∧࠘,ᒾἼ᭩ᗑࠋ
㕥ᮌ῟Ꮚ (2011),ࠗ㉁ၥ⣬ࢹࢨࣥࡢᢏἲ࠘,ࢼ࢝ࢽࢩࣖฟ∧ࠋ
㕥ᮌ⚽⏨ (2010),ࠗ㢳ᐈ‶㊊ᗘྥୖࡢࡓࡵࡢᡭἲ㸫ࢧ࣮ࣅࢫရ㉁ࡢ⋓ᚓ㸫࠘, ᪥⛉ᢏ㐃ࠋ
♫ᅋἲே᪥ᮏෙ፧ⴿ⚍ຓ༠ᗈሗጤဨ⦅(1998)ࠗෙ፧ⴿ⚍ຓ༑ᖺࡢṌࡳ࠘
♫ᅋἲே᪥ᮏෙ፧ⴿ⚍ຓ༠ࠋ
♫ᅋἲே᪥ᮏෙ፧ⴿ⚍ຓ༠◊ಟጤဨ⦅ (2009),ࠗࣈࣛࢲࣝࣉࣟࢹ࣮ࣗࢧ࣮ᚲಟㅮ ᗙࢳ࣮ࣇ⣭࠘, ♫ᅋἲே᪥ᮏෙ፧ⴿ⚍ຓ༠ࠋ
♫ᅋἲே᪥ᮏෙ፧ⴿ⚍ຓ༠࣭ຓಖドᰴᘧ♫⦅ (1999),ࠗෙ፧ⴿ⚍ᴗ㛵ࢃࡿ୰
㛗ᮇࢩ࢙ࡘ࠸࡚ࡢࢩ࣑࣮ࣗࣞࢩࣙࣥᴗሗ࿌᭩࠘ࠋ
㧗㔝Ⓩ (2011),ࠕࣜࢵࢶ࣭࣮࢝ࣝࢺࣥ ୍▐࡛ᚰࡀ㏻࠺ࠗゝⴥࡀࡅ࠘ࡢ⩦័ࠖ, ᪥ᮏᐇᴗฟ
∧♫ࠋ
㧗ᶫ⚽㞝 (2009),ࠗࢧ࣮ࣅࢫ࣭࣐࣮ࢣࢸࣥࢢᡓ␎࠘, ୰ኸ⤒῭♫ࠋ
⏣⃝ᫀᯞ࣭ቃ᪂୍ (2004),ࠕᣲᘧ࣭ᢨ㟢ᐗ࠾ࡅࡿࣈࣛࢲࣝࣅࢪࢿࢫࡢ⌧≧ᡓ␎ࠖ,ࠗᮾ
ிᐙᨻᏛ㝔Ꮫ⣖せɆேᩥ࣭♫⛉Ꮫ⣔Ɇ࠘, ➨44ྕࠊpp90-110ࠋ
⋢ᕝ㈗Ꮚ (2009), ࠕⴿ⚍ᴗ㛵ࡍࡿㄪᰝሗ࿌᭩㸫ᮾி㒔ෆࡢⴿ♫ⴿࡢ㸫ࠖ, ࠗᑓ ಟᏛᩥᏛ㒊ேᩥᏛ⛉♫Ꮫᑓᨷ2009ᖺᗘࠕ♫ㄪᰝㄽ࣭ᐇ⩦Ϩ࣭ϩࠖᒚಟ⪅࠘,ᑓಟ
Ꮫࠋ
㎷ᮏἲᏊ (2012) ,ࠗࢠࣇࢺᾘ㈝ᕷሙ࠾ࡅࡿᾘ㈝⪅⾜ືࣔࢹࣝࢆᇶ♏ࡋࡓ㠀౯᱁ࣉ࣮ࣟࣔ
ࢩࣙࣥࡢᡓ␎࠘, 㜰ᗓ❧Ꮫ༤ኈᏛㄽᩥ,174p.ࠋ
㎷ᮏἲᏊ࣭▼ᇉᬛᚨ (2012),ࠕၟရࡢ㉎㈙ࣃࢱ࣮ࣥ▱ぬࣜࢫࢡ㛵ࡍࡿ◊✲㸫㣗ရࡢࢿࢵ
ࢺ㉎㈙ᗑ⯒㉎㈙ࡢ㸫ࠖ, ࠗ༡ᒣ⤒Ⴀ◊✲࠘, ➨27ᕳ➨2ྕ, pp.215-235ࠋ
ࢹࢬࢽ࣮ (2005), ࠗࢹࢬࢽ࣮ࡀᩍ࠼ࡿ࠾ᐈᵝࢆឤືࡉࡏࡿ᭱㧗ࡢ᪉ἲ࠘, ᭶ἑᮤḷᏊヂ
(2005) , ᪥ᮏ⤒῭᪂⪺ฟ∧♫ࠋ
ᑎᓥኵ (2008),ࠕ୰ᑠ㣗ရࢫ࣮ࣃ࣮࠾ࡅࡿࢧ࣮ࣅࢫ࣭ࢡ࢜ࣜࢸ㢳ᐈ‶㊊ࡢᅉᯝ㛵ಀ
㛵ࡍࡿ◊✲(2)̿ᅉᯝ㛵ಀࡢᬑ㐢ࡢ᳨ド̿ࠖ,ࠗ㱟㇂Ꮫ⤒ႠᏛㄽ㞟࠘,➨48ᕳ,➨3ྕ, pp.28-47ࠋ
ᑎᓥኵ (2009),ࠕ୰ᑠ㣗ရࢫ࣮ࣃ࣮࠾ࡅࡿࢧ࣮ࣅࢫ࣭ࢡ࢜ࣜࢸ㢳ᐈ‶㊊ࡢᅉᯝ㛵ಀ
㛵ࡍࡿ◊✲(3)̿ඹศᩓᵓ㐀ศᯒࡼࡿ㐺ྜᛶࡢ᳨ド̿ࠖ,ࠗ㱟㇂Ꮫ⤒ႠᏛㄽ㞟࠘,➨48
1119 / 1120 ᕳ,➨4ྕ,pp.38-53ࠋ
ᖖ☬⊛㞝 (2007),ࠗ㢳ᐈ‶㊊ᗘ⤒Ⴀ㎡࠘, ࣇ࣮ࢫࢺࣉࣞࢫࠋ ᐩ⏣㝯 (2004),ࠗࢹࢬࢽ࣮ࣛࣥࢻ῝ᒙᚰ⌮◊✲࠘, ࡇ࠺᭩ᡣࠋ
㇏⏣⚽ᶞ (2007),ࠗඹศᩓᵓ㐀ศᯒࠕAmos⦅ࠖ࠘, ᮾிᅗ᭩ࠋ
㇏⏣⚽ᶞ (2008),ࠗ⤫ィࣛࣈ࣮ࣛࣜ ࣐ࣝࢥࣇ㐃㙐ࣔࣥࢸ࢝ࣝࣟἲࠖ࠘, ᮅ᭩ᗑࠋ
㇏⏣⚽ᶞ (2003),ࠗ⤫ィࣛࣈ࣮ࣛࣜ ඹศᩓᵓ㐀ศᯒ[ၥ⦅]㸫ᵓ㐀᪉⛬ᘧࣔࢹࣜࣥࢢ㸫࠘, ᮅ᭩ᗑࠋ
ෆ⸨⌮ᜨᏊ (2013),ࠗ⌧௦᪥ᮏࡢⴿ㏦ᩥ࠘,ᒾ⏣᭩㝔ࠋ
୰ᓥᜨ (2011),ࠗࢸ࣮࣐ࣃ࣮ࢡ⏘ᴗㄽ Theme Park Industry࠘,୕ᜨ♫ࠋ
㛗ᓥ┤ᶞ (2010),ࠕࢧ࣮ࣅࢫホ౯ࣔࢹࣝࡋ࡚ࡢ᪥ᮏ∧㢳ᐈ‶㊊ᗘᣦᩘࠖࠗ◊✲࣏࣮ࣞࢺ
No.354 May 2010࠘,ᐩኈ㏻⥲◊◊✲ᡤࠋ
᪥ᮏ⪷᭩༠ (2004),ࠗ᪂⣙⪷᭩ ࢫࢱࢹ∧ ŏࢃࡾࡸࡍ࠸ゎㄝࡘࡁ⪷᭩ ᪂ඹྠヂ࠘
᪥ᮏ⪷᭩༠ࠋ
ࣇ࢛࣮ࢿࣝ (2002), ࠕ㢳ᐈ‶㊊ᰴ౯್ࡢⰋᚠ⎔ࠖ,ࠗࢲࣖࣔࣥࢻࣁ࣮ࣂ࣮ࢻࣅࢪࢿࢫ
ࣞࣅ࣮ࣗ࠘, ⦅㞟㒊ヂ,7᭶ྕ, booknest, pp.68-75ࠋ(Fornell, C. (2002), “Strategy is Different in Service Business,” Harvard Business Review, Vol.80(July),No.7, pp.68-75 , ) ᶫ∎ㅬ୍㑻 (2003), ࠕࢢ࣮ࣜࣇ࣭ࢧ࣏࣮ࢺձ ࢢ࣮ࣜࣇ࣭ࢧ࣏࣮ࢺࡋ࡚ࡢⴿ⚍ࢧ࣮ࣅࢫ
ࢆ┠ᣦࡋ࡚ࠖ, ࠗSOGI࠘, ➨13ᕳ➨3ྕ (㏻ᕳ75ྕ), ⾲⌧ᩥ♫, pp.62-63ࠋ ᶫ∎ㆡ୍㑻 (2010),ࠗ࠾∗ࡉࢇࠊࠕⴿᘧࡣ࠸ࡽ࡞࠸ࠖࡗ࡚ゝࢃ࡞࠸࡛࠘, ᑠᏛ㤋ࠋ
ࣇࢫࢡ࣭ࢢ࣮ࣟࣈ࣭ࢪࣙࣥ (2005),ࠗࢧ࣮ࣅࢫ࣭࣐࣮ࢣࢸࣥࢢධ㛛࠘, ᑠᕝᏍ㍜࣭ᡞ㇂
ᆂᏊ┘ヂ, ἲᨻᏛฟ∧ᒁࠋ(Fisk, R.P., S.J. Grove and J. John (2004), Interactive Services Marketing 2nd ed., Houghton Mifflin Company. )
☃ᩥ㇂ (2011),ࠗቑ⿵୕ゞ ⴿᴫㄽ࠘, ⾲⌧ᩥ♫ࠋ
⚟⏣ (2009),ࠗⴿ⚍ᴗࡢ⤒Ⴀタ࣭ࢧ࣮ࣅࢫࡢኚࡽぢࡓⴿࡢእ㒊㛵ࡍࡿ◊
✲࠘, ඹ❧ዪᏊᏛ༤ኈㄽᩥ,216p.ࠋ
⣽ (2010),ࠗຍ㈡ᒇࡢࡇࡇࢁ ே㛫ࡢ⤒Ⴀࡣ࠘, PHPࠋ
⣽ (2006),ࠗຍ㈡ᒇࡢὶ ᴟୖࡢ࠾ࡶ࡚࡞ࡋࡣ࠘, PHPࠋ
ᇼὒື┘ಟ࣭ᯇ㇏࣭ᐑᮏ⪽⦅ (2011),ࠗᚰ⌮ ᐃᑻᗘ㞟ϭ-⌧ᐇ♫ࢃࡿ<㞟ᅋ࣭
⤌⧊࣭㐺ᛂ>-࠘ᰴᘧ♫ࢧ࢚ࣥࢫ♫ࠋ
࣑ࢣ࣮ࣜ (2009) ,ࠗࢦ࣮ࣝࢻ࣭ࢫࢱࣥࢲ࣮ࢻ࠘, ᭶ἑᮤḷᏊヂ, ࣈࢵࢡ࣐ࣥ♫ࠋ) (Michelli, J.A.
(2008), The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Comparny, McGraw-Hill.) ᐑ㇂㝯 (2009),ࠗ࣋ࢬ࡞ண ࣄࢵࢺ⋡㧗ࡵࡿほⓗ☜⋡ㄽࡢヰ࠘, ࣜࢵࢡࢸࣞࢥ࣒ࠋ
ᮧୖᐉᐶ (2006),ࠗᚰ⌮ᑻᗘࡢࡘࡃࡾ᪉࠘, ㊰᭩ᡣࠋ
ㅖඞⱥ࣭℈ཱྀ᭷ᕼᏊ (2009),ࠕࢸ࣮࣐ࣃ࣮ࢡᑐࡍࡿព㆑⾜ື㸫ࣘࢽࣂ࣮ࢧ࣭ࣝࢫࢱࢪ
࢜ᮾிࢹࢬࢽ࣮ࣛࣥࢻࡢሙྜ㸫ࠖ, ࠗྠᚿ♫ዪᏊᏛᏛ⾡◊✲ᖺሗ࠘,➨60ᕳ,pp51-63ࠋ