Cisco SMARTnet & SAS/ SASU CA J a n u a r y 3 1, V e r s i o n S M A R T n e t S A S / S A S U C i s c o S y s t e m s, I n c.

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(1)Cisco SMARTnet & SAS/ SASU. .

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(4)     CA. J a n u a ry 3 1 , 2 0 0 8. V e r s io n 1 .0 2 S M A R T n e t S A S /S A S U. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic.

(5) Cisco.          .  Cisco TAC W e b.  . S M A R T n e t S A S /S A S U. 2 4. 3 6 5.      .

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(16) Cisco S M A R T n e t. . . S A S /S A S U. . Cisco Technical Support Services (TSS).                   

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(18)  ; <) =B> < 2 ,? @   ) ?  A 2  SA S/ SA SU. Cisco SM A R Tnet. Cisco Lifecycle S er v ices O p er a t e:. 3: ; < = > 4  5 6( +  7 89 S M A R T n e t S A S /S A S U. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. 3.

(19) Cisco T S S ( T e ch n ica l S u p p or t S e r v ice s) .      

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(21)  %* & ' + (, ) . S o ftw a re S u p p o rt. A d v a n c e H W R ep l a c e. C is c o .c o m. C is c o. ®. T A C. Web. .         # $   ! ". ,& - ' .  /01 /2 3. 4 5 6 7 8 1 /2 9 : ; <. 1  = > ? @ A B 5 C  D  E ( ) * +  . S M A R T n e t S A S /S A S U. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. 4.

(22) 1. S M A R T n e t S A S /S A S U. .       .

(23) ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. 5.

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(62) 2. S M A R T n e t S A S /S A S U. Cisco SMARTnet O nsiteTM. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. 10.

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(64)  J a p a n TAC. TAC. HW. F E. •T A C. (( FF EE )). S M A R T n e t S A S /S A S U. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. •p i n g.  . .      $$ % D & E &' F ( 5 )    !  "  # !  "    # GJ HK 5I .        !            " # $ % &  ' (   ) * +  , +  !       .       F E. 11.

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(97) 3. S M A R T n e t S A S /S A S U. Cisco.com. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. 15.

(98) Cisco.com. . C is c o .c o m. K  L M  N O   P Q R S T #  U  V # ) * +] ^WX\_YZY` Z a [ b ) c B\d\e\ \K  f g h i j j k l m # + \K _  Wyn zo /p Cq KKrD r{ | s ] t put u d ve w xQ s Z [  } Y  { | ] O ~  1 „ Kt` ; a //€\ €  p xd T e# U V # , ‚ % ƒ „ 1 „+ U ‰ -†„ ‡L lˆ ,4 Š # ‹ Œ–  “ ++ Ž— ‚&  ˜ ‘ ™ ’’& ˜ “ š ” ‹ x›• j 2 4. 3 6 5. C is c o .c o m. S M A R T n e t. S A S /S A S U. • • •. S M A R T n e t S A S /S A S U. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. 16.

(99) Cisco.com.     

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(103) 4. S M A R T n e t S A S /S A S U. Cisco T A C. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. 18.

(104) Cisco T A C. .           

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(108) Cisco T A C.   . 

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(114) Cisco T A C Web. •.       

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(117) Cisco T A C.   ! "#$ %%& ' Severity.      .

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(123) 5. Cisco IOS.    S M A R T n e t S A S /S A S U. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. 25.

(124) Cisco IOS.   .      

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(126) Cisco I O S. 4 5 6 7 8     8 9 / :. ; < = > • • • • •.     

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(128) 7. S M A R T n e t S A S /S A S U. . SMARTnet, SMARTnet Onsite SAS/ SASU. ©2 0 0 6 C is c o S y s te m s , In c . A ll r ig h ts r e s e r v e d .. C is c o P u b lic. 28.

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