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P840 コントローラー LED

ドキュメント内 HPE ProLiant Gen9トラブルシューティングガイド (ページ 175-200)

サーバーの電源の投入直後に、POSTシーケンスの一部として、コントローラーランタイムLEDが事前に定 義されたパターンで短い時間点灯します。サーバー動作中の他のすべての時間では、ランタイムLEDの点灯 パターンは、コントローラーのステータスを示します。

P840コントローラーLED 175

番号 カラー 名前 説明

1 緑色 ハートビート コントローラーの状態が正常なとき、このLEDが1 Hzの速度 で点滅します。電源投入時には、このLEDは最長2秒間点灯 します。

2 黄色 障害 エラーが発生すると、このLEDが点灯します。電源投入時に は、このLEDは最長2秒間点灯します。

3 緑色 暗号化 点灯 = すべての接続されたボリュームが暗号化されていま す。

消灯 = すべての接続されたボリュームはプレーンテキストで す。

点滅 = 暗号化されたボリュームとプレーンテキストボリュー ムの両方が存在します。

キャッシュモジュール LED

P440arキャッシュモジュールLED

176 キャッシュモジュールLED

キャッシュモジュールLED(直立型Smart Arrayコントローラーの場合)

キャッシュモジュールには、単一カラーのLEDが3つ(オレンジ色が1つと緑色が2つ)付いています。こ れらのLEDは、ステータスを確認しやすくするために、キャッシュモジュールの裏面にもあります。

1 - 黄色 2 - 緑色 3 - 緑色 説明

消灯 消灯 消灯 キャッシュモジュールに電力が供給されて

いません。

消灯 2秒ごとに1回点 滅

2秒ごとに1回点滅 キャッシュマイクロコントローラーがその ブートローダー内から動作し、ホストコント ローラーから新しいフラッシュコードを受 信しています。

消灯 1秒ごとに点滅 1秒ごとに点滅 キャッシュモジュールに電源が投入されて います。バッテリは充電中です。

消灯 消灯 1秒ごとに点滅 キャッシュモジュールはアイドル状態です。

バッテリは充電中です。

消灯 消灯 点灯 キャッシュモジュールはアイドル状態です。

バッテリパックは充電されています。

消灯 点灯 点灯 キャッシュモジュールはアイドル状態です。

バッテリは充電されています。また、まだド ライブに書き込まれていないデータがキャ ッシュに含まれています。

表は続く

HPE Smart Arrayのエラー 177

1 - 黄色 2 - 緑色 3 - 緑色 説明

消灯 1秒ごとに点滅 消灯 キャッシュモジュールにDDRのコンテンツ をバックアップしています。

消灯 点灯 消灯 今回のバックアップは、問題なく完了しまし

た。

1秒ごとに点滅 1秒ごとに点滅 消灯 今回のバックアップは失敗しました。デー タは消失しました。

1秒ごとに点滅 1秒ごとに点滅 点灯 前回または今回の起動時に、電源エラーが発 生しました。データが壊れている可能性が あります。

1秒ごとに点滅 点灯 消灯 温度が異常に上昇しています。

1秒ごとに2回点

1秒ごとに2回点

消灯 バッテリがシステムボードに接続されてい ません。

1秒ごとに2回点

1秒ごとに2回点

点灯 バッテリを10分間充電しましたが、フルバ ックアップの実行に十分な充電量に達しま せんでした。

点灯 点灯 消灯 今回のバックアップは完了しましたが、バッ

クアップ時に電力が不安定になりました。

点灯 点灯 点灯 キャッシュモジュールのマイクロコントロ

ーラーが故障しました。

Smart アレイ Windows イベントログメッセージ

メッセージ ID 24578~24599

メッセージID24578 Severity (重大度):情報

ログメッセージ:The Smart Array SAS/SATA event notification service version %1.

メッセージID:24579 Severity (重大度):情報

ログメッセージ:An event queue overflow has occurred for the array controller

<controller name / slot information>. At least one event has been lost. This controller will only queue up to 100 events.

メッセージID:24580 Severity (重大度):エラー

ログメッセージ:The Smart Array SAS/SATA Event Notification Service needs to be upgraded and cannot process events at this time. The service is being stopped and processing of Smart Array controller events to the Windows system event log, ProLiant Integrated Management Log (IML) and Integrity System Event Log (SEL) will not occur until the software is updated.

To upgrade your software, please visit http://www.hpe.com/support/drivers メッセージID:24581

Severity (重大度):情報

178 SmartアレイWindowsイベントログメッセージ

ログメッセージ:The Smart Array SAS/SATA event notification service <status message>.

<status message> values:

• “has encountered an error and has stopped”

• “has stopped due to a message file error”

• “was not able to update the service control manager with updated status”

• “cannot open a registry parameter key”

• “cannot start due to system event logging being disabled” メッセージID24582

Severity (重大度):情報

ログメッセージ:A <drive type> physical drive located in bay <bay number> was

<inserted / removed>. The drive can be found in box <box number> which is attached to port <port number> of array controller <controller name / slot information>.

メッセージID24583 Severity (重大度):情報

ログメッセージ:Array controller <controller name / slot information> has detected more than one cable with active drives attached.

メッセージID:24584 Severity (重大度):警告

ログメッセージ:Too many runtime ECC errors have been received from the array controller <controller name / slot information>. The controller has restarted without utilizing its DIMM.

メッセージID:24585 Severity (重大度):警告

ログメッセージ:The <drive type> physical drive located in bay <bay number> is offline but operational. This drive can be found in box <box number> which is connected to port <port number> of the array controller <controller name / slot information>. The offline reason received from the Smart Array firmware is:

<firmware error code>.

<firmware error code> values:

• TOO_SMALL_IN_LOAD_CONFIG - Replacement drive is too small for configured volume(s).

• ERROR_ERASING_RIS - Could not write to reserved configuration sectors after multiple retries.

• ERROR_SAVING_RIS - Could not write to reserved configuration sectors after multiple retries.

• FAIL_DRIVE_COMMAND - “Fail Drive” command received from host.

• MARK_BAD_FAILED - Unable to create media defect after multiple retries.

HPE Smart Arrayのエラー 179

• MARK_BAD_FAILED_IN_FINISH_REMAP - Unable to create media defect after multiple retries.

• TIMEOUT - Too many SCSI command timeouts.

• AUTOSENSE_FAILED - Drive is failing commands but is not returning SCSI sense data after multiple retries.

• MEDIUM_ERROR_1 - Caused by a particular set of SCSI sense codes that indicate the drive is in bad shape and its data may be corrupt.

• MEDIUM_ERROR_2 - Caused by a particular set of SCSI sense codes that indicate the drive is in bad shape; retries did not help.

• NOT_READY_BAD_SENSE - Drive is returning unrecognized Not Ready sense codes.

• NOT_READY - Drive is not ready and will not spin up.

• HARDWARE_ERROR - Drive is returning a Hardware Error sense key; controller unable to get drive back online.

• ABORTED_COMMAND - Drive is returning an Aborted Command sense key; controller unable to get drive back online.

• WRITE_PROTECTED - Drive is returning a sense key indicating it is write protected.

• SPIN_UP_FAILURE_IN_RECOVER - “Start Unit” command failed during error recovery

• REBUILD_WRITE_ERROR - Drive failed write command after multiple retries during rebuild.

• TOO_SMALL_IN_HOT_PLUG - Replacement drive is too small for configured volume(s).

• BUS_RESET_RECOVERY_ABORTED - Unable to communicate with drive after multiple bus resets and retries; may be due to this drive or another drive that is corrupting the parallel SCSI bus.

• REMOVED_IN_HOT_PLUG - Drive has been hot-removed.

• INIT_REQUEST_SENSE_FAILED - “Request Sense” command failed during device discovery/initialization.

• INIT_START_UNIT_FAILED - “Start Unit” command failed during device discovery/

initialization.

• INQUIRY_FAILED - “Inquiry” command failed after multiple retries.

• NON_DISK_DEVICE - Attached device is not a hard disk per its inquiry data.

• READ_CAPACITY_FAILED - “Read Capacity” command failed after multiple retries.

• INVALID_BLOCK_SIZE - Drive indicates it is not formatted for 512 bytes per sector.

• HOT_PLUG_REQUEST_SENSE_FAILED - “Request Sense” command failed after drive hot-added.

• HOT_PLUG_START_UNIT_FAILED - “Start Unit” command failed after drive hot-added)

180 HPE Smart Arrayのエラー

• WRITE_ERROR_AFTER_REMAP - After reassigning a media error reported during a write command, the write command failed with another media error.

• INIT_RESET_RECOVERY_ABORTED - Unable to communicate with drive during

initialization after multiple bus resets and retries; may be due to this drive or another drive that is corrupting the parallel SCSI bus.

• DEFERRED_WRITE_ERROR - Drive with write cache enabled reported that it could not complete a write command that it previously indicated was successful [lost data].

• MISSING_IN_SAVE_RIS - Could not write to reserved configuration sectors after multiple retries.

• WRONG_REPLACE - A hot-plug tape drive was plugged in as a replacement into a drive bay that a hard disk was removed from.

• GDP_VPD_INQUIRY_FAILED - Could not read drive serial number after multiple retries.

• GDP_MODE_SENSE_FAILED - Could not read certain mode pages after multiple retries.

• DRIVE_NOT_IN_48BIT_MODE - SATA drive is not supported in 48-bit LBA mode.

• DRIVE_TYPE_MIX_IN_HOT_PLUG - Attempt to hot-add a SATA drive as a replacement in a SAS-only volume, or vice versa.

• DRIVE_TYPE_MIX_IN_LOAD_CFG - attempt to use a SATA drive as a replacement in a SAS-only volume, or vice versa.

• PROTOCOL_ADAPTER_FAILED - Protocol layer reports that the protocol hardware has failed; may be a controller failure.

• FAULTY_ID_BAY_EMPTY - Drive responds to SCSI ID, but the corresponding bay is empty.

• FAULTY_ID_BAY_OCCUPIED - Bay is occupied by a drive that does not respond to the corresponding SCSI ID.

• FAULTY_ID_INVALID_BAY - Drive responds to an ID that doesn’t have a valid corresponding bay.

• WRITE_RETRIES_FAILED - Unable to complete a write operation after several retries.

• QUEUE_FULL_ON_ZERO - Drive indicates that its queue is full when we have no requests outstanding to the drive.

• SMART_ERROR_REPORTED - Drive has reported a predictive-failure error when controller is configured to automatically fail [instead of reporting imminent failure of] drives that report this error.

• PHY_RESET_FAILED - Phy reset request failed.

• FR_CHKBLK_FAILED_WRITE - Drive failed write command while checking for media errors.

• FR_ATI_TEST_FAILED_WRITE - Drive failed write command while checking for errors.

HPE Smart Arrayのエラー 181

• OFFLINE_ERASE - Drive is offline due to a Secure Erase operation.

• OFFLINE_TOO_SMALL - Drive is offline because it’s a replacement drive that is too small.

• OFFLINE_DRIVE_TYPE_MIX - Drive is offline because it is not the correct type for this array [SATA vs SAS].

• OFFLINE_ERASE_COMPLETE - Drive is offline because a Secure Erase operation has completed on it but it hasn’t been replaced yet.

メッセージID:24586 Severity (重大度):情報

ログメッセージ:The <drive type> physical drive located in bay <bay number> is now online. This drive can be found in box <box number> which is connected to port

<port number> of the array controller <controller name / slot information>.

メッセージID:24587 Severity (重大度):警告

ログメッセージ:The <drive type> physical drive located in bay <bay number> is in a SMART trip state that indicates the drive has reached 0 percent usage left.

Indicates that the drive has a SMART wear error and is approaching the maximum usage limit for writes (wear out). The drive should be replaced as soon as

possible. This drive can be found in box <box number> which is connected to port

<port number> of the array controller <controller name / slot information>.

メッセージID24588 Severity (重大度):警告

ログメッセージ:Sensor number <sensor number> has reported that the internal temperature has exceeded the preset limit. This sensor is located in box <box number> which is connected to port <port number> of array controller <controller name / slot information>. The array controller may attempt to shut down power to the attached box and/or spin down the installed disk drive(s).

メッセージID24589 Severity (重大度):警告

ログメッセージ:Sensor number <sensor number> has reported that the internal temperature is nearing the preset temperature limit. This sensor is located in box <box number> which is connected to port <port number> of array controller

<controller name / slot information>. The array controller may enact

precautionary measures to prevent data loss should the temperature reach the operating limit.

メッセージID:24590 Severity (重大度):情報

ログメッセージ:Sensor number <sensor number> has reported that a previously

existing temperature condition has been corrected. This sensor is located in box

<box number> which is connected to port <port number> of array controller

<controller name / slot information>. All of the temperature sensors in the attached box are now reporting acceptable temperature levels.

メッセージID:24591 Severity (重大度):警告

182 HPE Smart Arrayのエラー

ログメッセージ:Redundant power supply number <power supply number> has reported a fault. This power supply is located in box <box number> which is connected to port <port number> of array controller <controller name / slot information>.

メッセージID:24592 Severity (重大度):情報

ログメッセージ:Redundant power supply number <power supply number> is no longer sensed as being in a failed state. Some possible reasons that would cause this state change to occur include:

1. The previously failed power supply has returned to an operational state.

2. The previously failed power supply was removed from the chassis.

The power supply state change occurred in box <box number> which is connected to port <port number> of array controller <controller name / slot information>.

メッセージID:24593 Severity (重大度):情報

ログメッセージ:Array controller <controller name / slot information> has reported that more physical devices were detected than the controller is currently

capable of supporting. Some physical drives will not be accessible.

メッセージID:24594 Severity (重大度):警告

ログメッセージ:Redundant path number <path number> for the <drive type> physical drive located in bay <bay number> has either failed or been removed. The drive can be found in box <box number> which is attached to port <port number> of array controller <controller name / slot information>.

メッセージID24595 Severity (重大度):エラー

ログメッセージ:A drive failure notification has been received for the <drive type>

physical drive located in bay <bay number>. This drive can be found in box <box number> which is connected to port <port number> of the array controller

<controller name / slot information>. The failure reason received from the Smart Array firmware is: <firmware error code>.

<firmware error code> values:

• TOO_SMALL_IN_LOAD_CONFIG - Replacement drive is too small for configured volume(s).

• ERROR_ERASING_RIS - Could not write to reserved configuration sectors after multiple retries.

• ERROR_SAVING_RIS - Could not write to reserved configuration sectors after multiple retries.

• FAIL_DRIVE_COMMAND - “Fail Drive” command received from host.

• MARK_BAD_FAILED - Unable to create media defect after multiple retries.

• MARK_BAD_FAILED_IN_FINISH_REMAP - Unable to create media defect after multiple retries.

• TIMEOUT - Too many SCSI command timeouts.

HPE Smart Arrayのエラー 183

ドキュメント内 HPE ProLiant Gen9トラブルシューティングガイド (ページ 175-200)

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