ChangesintherelationshipbetweencarmanufacturersandpartssuppliersintheJapaneseautomobi1eindugtry
Changesintherelationship
betweencarmanufacturersandpartssuppIiers intheJapaneseautomobiIeindustry
YbshinonKonno
LIntroduction
2・TheJapaneseautomobnesupplierSystem
3.StructuralchangesintheJapanesekeiretsusystem
4・Discussion 5.Conclusion
1.Introduction
Sincethel980's,researchersinvariousfieldsaroundtheworldhave conductedstudiesonthenatureoftherelationshipbetweenmanufacturers
andpartssuppliersintheJapaneseautomobileindustrybecauseofits uniquecharacteristicsthatarenotseeninothercountries,The manufblcturer-supplierrelationshipintheJapaneseautomobileindustry
(fromhereinaftertherelationshipissimplyrefbrredtoas“Japanese(automobileparts)suppliersystem,,),wasgenerallycalledthe"keiretsu''0r the“Japanesekeiretsu',system;thatwascharacterizedbyverticaldivision oflaborandbytheexistenceofcapitalorhumanconnectionbetweenthe companies,withanextremelytightandlong-lastinginter-company relationshipthatwasoftensaidtobecomparabletoavillagecommunityor
familyb
Howeverrecently)itissaidthatthiscommunity-likeinter-company
relationshipisrapidlyfbL1nngapart・EspecianyinrelationtoNissan,
knownfbrbeingstronglykeiretsuoriented,whichisnowsaidtohave completelypartedwithitskeiretsusuppliers.ThecurrentNissanCEO,
イソベーシヨン・マヴヒジメントIVC、2
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<論文>
CarlosGhosn,whowasnewlyappointedasthepresidentuponNissan,s capitalalliancewithRenault,commentedthat“Nissan'skeiretsusystemis notfimctionin9.,,Indeedunderitsreconstructionplannamed“Revival P1an,,,whichwasissuedinOctoberl999,Nissanannouncedthekeiretsu reorganizationplan,proposingtoradicallyreduceitsequityholding companiesffomthethen-1,394,ultimatelydownto4companies、
Consequently;alotofkeiretsucompanieswerecutofffromthecapital
relationshipwithNissan(FUjiki,2001).Inaddition,accordingto
newspapersreports,MatsudaandMitsubishialsoundertookthesamesort ofapproachinaneffbrttoreorganizetheirKeiretsugroupHoweverontheotherhand,manyempiricalstudiesrevealthatcar manufbLcturersandsuppliersaredevelopingstrongertiesinrelationtonew productdevelopmentactivities(e、9.,Fujimoto,Matsuo,andnhkeishi,1999;
Han,2002).Forexample,Tbyotaisincreasingitsshare-holdingratioas
wellasdispatchingexecutivestoitskeiretsusuppliers(NihonKeizaiShinbun,October4,2000)Nissanalsohasestablishedthe"PrOjectPartner
OompaniesSystem,,,inordertostrengthentheframeworkfbrinfbrmation exchangewithitscoresuppliers,althoughitissaidtohavecompletely partedwithitskeiretsugroupinthepast(NihonKeizaiShinbun,Decemberl,2004).Therefbre,somesourcespointoutthatacontradictory trendalsoexistsinthisindustry;thatthereisamovementtoward strengtheningthekeiretsurelationship
Assuch,theargumentsurroundingtoday,sJapanesesuppliersystem issomewhatmystifying,leavingtherealsituationintheindustryvery muchunclear・Furthermore,inmanycases,structuredargumentsbuilton objectivedataislacking,andcurrenton-goingargumentsseemtobeso largelyinnuencedbyimpressionscreatedbythemassmediaThus,the purposeofthispaperisto,usingdetaileddata,closelyexamineanddiscuss thestructuralchangestheJapanesesuppliersystemisgoingthroughtodayi andgainmsightsinto;thecurrentstatusofstructuralchanges,the directionalcharacterofchanges,theunderlyingrationalthatdrivethese changes,andwhatistobeexpectedinthefilture、
Thenextsectionofthispaperwillbespentonacademicsurveyofthe existingresearchlnthethirdsectio、,wewillidentifythetrendsin domesticmotorvehicleproduction,anddetailedexplanationofchangesand thecurrentstatusofthesuppliersystem,throughthepresentationof resultsofanalysisweconductedinthepastThefburthsectionwnlexplain therationalthatdrovethesechanges・Thelastsectionisasummaryand
discussion.
JbLJmalofmnovEllibnManagsmenrAb2
-18-
ChangesintherelationshipbetweencarmanufncturersandpartssuppliersintheJapaneseautomobUeindustry
2.TheJapaneseautomobiIesuppIiersystem
Thefbllowingsectionoutlines,frompastresearch,thenotable fbaturesoftheJapanesesuppliersystemwhencomparedtothatoftheUS andEuropeancountries.
2.1AdvantagesoftheJapanesesuppliersystem
Atthebeginningofthel980,s,whenJapaneseautomobilesenjoyed overwhelmingsuccessandstrongpositionsinmarketsaroundtheworld,
manyresearchersconductedempiricalstudiestocomparetheJapanese
suppliersystemwiththatoftherestofthewor1..Themeritsofthe
Japanesesuppliersystemdiscoveredinthesestudiesareexplainedbelow.(Foraconlprehensivesurveyonthisarea,refbrtonukeishiandCusmano
(1995),Fijimoto(2001))
Firstofall,atleastinthe1980,s,thein-houseproductionratioof
JapanesecarmanufacturerswascomparativelylowerthanthoseofUSand Europeancarmanufblcturers・Also,theJapanesepartssuppliersprovided morepartsdevelopmentanddesigncompetencyascomparedtotheirUS
andEuropeancounterpartsThisplayedanimportantroleinstrengthemngtheJapanesecarmanufacturer'sabilitytodesignanddevelopcarswith
lessmanpowerandwithinashortertimefiPame,Secondly)theJapanesesuppliersystemhadahierarchicalstructure,
witheachmajorcarmanufblctureratthetopofthehierarchybThenumber
ofsuppliers,whomtheJapanesecarmanufblcturersdirectlydealtwith,
wererelativelyfbwerthantheUSandEuropeancounterparts・Forthis reason,themanagementcostwithregardtothepurchaseofpartswas relativelylowerthanUSandEuropeancarmanufacturers
ltmustbenotedhowever,thatthishierarchicalindustrystructure wasnota“pyramidstructure,,asitwouldbegenerallythought,Itwasan
`<Alpstype,,wheresuppliersshareseveralcarmanufacturersastheir
clients
TheJapanesemanufacturer-suppliersystemmtheautomobne
industrytendedtobelongerlasting,Continuous,andco-operativeThe Japanesecarmanufacturersprovideditskeiretsusupplierswithdetailed
evaluationandtechnicalguidanceinbothproductiontechnologyandproducttechnologyLSuppliersalsotendedtocommittoreducingcostand improvingqualityonalong-termbasisfbrtheirmajorclients、InJapan,car
manufacturersandsuppliersfrequentlyexchangedinfbrmationandoftenworkedtogetherinresolvingproblems・Itwasespeciallycommonfbr supplierstotakethe“Design-in,,approach;inwhichtheywoulddispatch
ボノベーション・マデヒジメンノLAlo、2
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<論文>
theirengineerstoclientsitesasguestengineerswhowouldparticipatein jointdevelopmentprOjects・Thiscloseandfrequentcommunicationbetween
carmanufacturersandsuppliersenabledthemtoidentifyproblemsatan earlystageofproductionwithaviewtotheentiremodelplan,which consequentlyresultedinhigh-qualityproductionanddevelopmentability
Lastlyisupplierscouldexpectstable,mid/long-termcontractual relationshipsaswellassomesortofhumanresourceorcapitalassistance fiPomcarmanufacturersbybelongingtothekeiretsugroup・Therefbrethey wereabletosafblymakefbLcilityinvestmentorstrengthentheR&D system,
Asdiscussedabove,fromthelatel980,stothemid1990,s,the Japanesesupphersystemhadcharacteristicsthatwerenotseeninother countriesThesecharacteristicsplayedamaJorroleinenablingthe Japaneseautomobileindustrytoachieveremarkableperfbrmanceinthe globalmarket.
2.2,isadvantagesofthekeiretsusystemandreorganizationofkeiretsu lnthe1990,showever,theJapaneseautomobileindustrywasfaced withdrasticchanges;decreaseinthedomesticdemandafterthebubble,s burst,progressionof“pricedestruction'',theappreciationoftheJapanese ye、,accelerationinshiftingproductiontooverseassites,ever-severer globalcompetition,movementtowardoptimalpartsprocurementbycar manufncturersandpromotionoftheestablishmentofaglobalsupplying systembysuppliers;allofwhichcontributedtothefbrmationoftheopinion that“theJapanesekeiretsusystemwasnolongerabletocopewiththe envlronmentofthattimeanditwasexperiencinginstitutionalfatiguethat meantitsreorganizationwasinevitable.,,
Indeed,althoughtheJapanesesuppliersystemhadmanyadvantages outlinedinthelastsection,ontheotherhand,italsohadmany disadvantages・Amongthesedemerits,themostimportantwasthefblct thatcomponenttransactionstendedtooverconcentrateorbeexcessively dependentuponspecificsuppliers・Thus,therewasnotmuchshiftinthe transactionshare,andtherefbrenotenoughcompetitionexistedbetween suppliersA1so,thekeiretsurelationshiptendedtoberather
"back-scratching,collusive,,andledtoanemotionalconnectionsbetween thecompanies・Furthermore,carmanufacturersoftendispatchedits retiredexecutivestosuppliers,thushumanrelationshipsthereinprevented thepursuitofeconomicrationalizationinmanycases・Thushrsomecar manufacturers,itwassaidtobedifficulttoditchlong-termprimary suppliersfbrothersfbrthesakeofcuttingcosts.
JbumalofmnovEWbnManagBmenllVb2 -20-
Changesintherelation8hipbetweencarma、uftlcturCrsandpartssuppliersintheJapaneseautomobi1emdustry
Thesupplierstoo,oftenpaidtoomuchattentiontoobediently fillfillingdemandsoftheirprimarycustomers(carmanufacturers),and consequentlyeffbrtswerelackingtoproactivelymakenewpropositions A1so,manysuppliersdidnotfbcusmuchonconductingsufficient
marketingactivitiesinordertoattractothercustomers・Ratherthey investedmanagementresourcesonactivitiesthatwerenotnecessarnyor directlyrelatedtothegrowthofcorecapabilities;suchasacceptingthe dispatchofexecutivesinordertostrengthenrelationshipswithclients MoreoversomesuppliersdidnotevenplantheirstrategiesTheywould exertapassiveattitudetowardthemanagementofthecompany)suchas dependingonprimarycustomerstomakealmostalloftheimportant
decisions.
Facedwiththeabovementionedchanges,itisgenerallysaidthat
recentlyintheJapaneseautomobilesuppliersystem,carmanufacturersas wellassuppliersarebecomingmoreandmoreinclinedtoproactivelystart deanngwithnewsuppliers/customers,withoutlimitingtheiroptionsto keiretsusupplier/Customerrelationsthathavealonghistory;atendency thatisgenerallycalledthe“looseningofthekeiretsurelationshipor
diversificationofthetransactionbase.',Howeverontheotherhand,as
mentionedearlier,manyempiricalstudiesshowthatcarmanufacturers andsuppliersarealsoinclinedtobuildtighterrelationshipswitheach
otheratthesametimelndeed,asdiscussedlateroninthispaper,these
twotendenciesareoccurringconcurrentlyatthesametime・Hencewewill attempttoclarifythispointinthefbllowingsection,byintroducingthe
resultofquantitativeanalysis.3.StructuraIchangesintheJapanesekeiretsusystem 3.1Trendinautomobileproduction
lnthissection,firstofallwewouldliketoexplainthetrendin
productionofpassengercarsintheJapanesemarket,
Figurelshowsthetrendindolnesticmotorvehicleproductionby
units(numberofcars)froml960to2002,basedon"WOrldMotorVehicle Statistics.,,Note,inthiSfigure,motorvehiclerefbrstoall4・wheelvehiclesmcludingtrucksandbuses・Also,domesticproductionincludesexports.
ポノベーシュン・マ誌ジメントNb、2
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<論文>
FIgurelThetrendofmotorvehicIeproductioninJapan(industry-wide)
1400
1200
0 0 0 0 0 0 0 0 0 8 6 4
1 (⑩ロ巨呵の。○這○←)臣○一石弓2已乞』輿]Eコヱ
200
0
1960 1965 1970 1975 1980 1985 1990 1995 2000 Year
Source:WOrldMotorVehicleStatistics,compiledfromthedata.
ThegraphshowsaclearchangeinJapanesedomesticproduction fiPomthefirsthalfofl990s・Befbrel990,theJapaneseautomobileindustry enjoyedcontinuoushighgrowthThus,theindustry,sglobalcompetitiveness reacheditspeakintheearlyl980'sduetotheadvantageousyenexchange rate,androbustcompetitiveadvantagesintermsofproductqualityand
productionefficiencyblnthelatel980,s,costadvantagewaslargely
diminishedduetohigherappreciationoftheyenfbllowingtheP1aza agreementinl985,however>theJapaneseautomobileindustrycontinuedtoimprovenon-pricecompetitiveness(suchasdesignquantyandproduct integrity),thusovercomingthesedisadvantagesandmaintaimngtotal
competitiveness・Asaresult,Japanesecarsretainedagoodlevelofmarket shareintheoverseasmarket・Ataroundthesametime,thedomestic marketsawarapidincreaseindemandduetothebubbleeconomyぅbacked upbyrisingpopularityinluxurycars,Assuch,Japanesepassengercar productionreacheditspeakinl990(Fujimotoandnlkeishi,1994).
After1990,however,productiondecreaseddramaticallyThereasons behindthiswerethedeploymentoffilll-scaleoverseasproduction,
especiallyintheUS,lowerdomesticdemandafterthecollapseofthe
JbumaIoflnnovEH〃mManagsmenfAlo,2 -22-
ChangesintherelationshipbetweencarmanufhcturersandpartssuppliersintheJapaneseautomobileindustIy
bubbleeconomybandtherapidincreaseinthevalueoftheyen(e9.,
Shimokawa,1997).Ittemporarilypickedupinl996and1997,however,it
didnotlastlong;basicallyproductioncontinuedtodecreaseJnfact,the productionlevelin2002wasonly86.6%ofl990inunitsFigure2showspassengercarproductionbyeachcarmanufacturer、It canbeseenthatNissan,Mitsubishi,Mazuda,andlsuzuexperiencedlarge productiondecreasesafterthecollapseofthebubbleeconomy〉whileHonda andSuzukienjoyedproductionincreases・Judgingfromtheabsolute productionvolume,itcanbeconcludedthatNissan,sfallandHonda,srise inproductionmusthavehadasignificantinnuenceonthewholeindustry8 3.2StructuralchangeinthekeiretsusystematcorporabeIevel
Basedontheabove・Inentionedtrendthroughthewholeindustry》the fbllowingsectionwiUtakeacloserlookatthetrendmmanufbLcturer-suppner relationshipsFirstly〉weconductedquantitativeanalysisonthestructural changesoftheJapanesesuppliersystemusingcorporate-leveltransaction datafroml973tol998・ThedatasourceofthisanalysiscomesfiPomissues ofthe“JapaneseAutomotivePartslndustry'''1972-2000,publishedbythe JapanAutomobilePartslndustriesAssociationandAutotradejournaL
Figure2ThetrendofmotorvehicIeproductioninJapan(bymanufactures)
350
(⑩でこ⑩⑩.◎二]。←)E◎宮。。で。」。」。」⑩□Eコヱ
300 -←TOycta
-■-Nissan 記・Honda -X-Mitsubishi -←MFB祁角
→-SqDzuki -侍DBihatSu -c・FUiiHeaW
--・ISUZU
250
》 二 、
200
エ、ニー■ ̄■~■-
粁淨二辻;=
150
=E;三銭三:二墓
100 一や
50
C一・ 口一・
百一□一○・百一□一○・P ■■・ロ一百一一一■
 ̄ ̄■,
0
95 2000
g0 Yea「
85 80
Source:WOrldMotorVehicleStatistics,compiledhPomthedata.
インパーシュン・マヲヒジメンノLAb2
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<論文>
Theanalysisuses2indexes,namely“degreeofsalesconcentrationto majorclients''(refbrredtoas``degreeofconcentration,,or``Concentration,,
fromhereinafter),and"。egreeofdependencyonmajorclients,'(refbrredto as"degreeofdependency,,or``dependency',fromhereinafter).
Morespecifically;theconcentrationrateiscalculatedbydetermining thesumofthesquareofsupplier,ssalestoeachcarmanufblcturer;thatis thesamemethodastheHalfindalindexcalculationThelargerthe concentrationrate,thegreaterthesalesconcentratefbrspecificcustomers
fbraglvensupplier(itmeanslessexpansionofthesalesbasefbraglven suppner).Dependencyiscalculatedbytherateofsalestoeachsupplier's
mainclient・Thelargerthedependencyrate,themoredependentthespecificcustomerfbragivensupplieris(itmeanslessexpansionofthe salesbasefbraglvensupplier).Thereisstrongcorrelationbetweenthese
twoindexes,buteachhasdistinctivefbatures,andfbrthisreason,these twomdexesareusedinterchangeablyfbrthepurposeofthisresearch
Detailedexplanationonthedataextractionmethodwillbeomitted;
however,theanalysiswasconductedbyenteringthesalesratioofeach supplier(notethatonlysupplierswhosesalesratiodatawasavailablewere
included)fbreachyearbetweenl973andl998tomakepaneldata,and
thentheabovetwofigureswerecalculatedfbreachyearfbreachsuppliem Atthistime,supplierswhosesalesratiodatawasmissingfbrmorethan3 yearswereexcludedhomthesample・Also,ifthesalesratiodatawasnot availablefbrmorethan2yearsconsecutively〉theaveragewasusedasa substitute・SupplierswhohadlessthanlO%directdealingwithcar manufacturersonaveragewereexcludedfromthesample、Furthermore,fbrworkingout“degreeofdependency)',supplierswhosemainclient changedduringl972tol999/2000wereexcludedfromthesample、Asa result,therewere51and47samplesuppliersfbr“Concentration,,and
"dependency,respectively
TheanalysisfindingsareshowninFigure3and4・Figure3shows thechangesin“degreeofconcentration,,of51suppliersfroml973tol998・
Generallyspeaking,the“Concentration,,,althoughithasfrequentsmall risesandfbllls,wasonageneraldecreasingtrendfiPoml973tol998・
EspeciallyduringtheperiodfiPoml976tol990,itexperlencesalong-term declineCOnversely;itonlyshowssmalldecreaseafterl990,withsome small-scalenuctuations、Figure4showsthe“dependency''of47sUppliers fbrperiodbetweenl973tol998Here,thecurveisrathernatcomparedto
"Concentration”froml976tol989.
jbumalofmnovEWDnM上lnagemenfNO、2 -24-
ChangesintherelationshipbetweencarmanufncturersandpartssuppliersintheJapaneseautomobilemdustry
Figure3T11estructuraIchangeoftheJapanesesuppIiersystemにompaniesIevel)①
⑩』⑩一一口。。⑩」。。一一⑩」E◎軍呵』←E⑩oEoo⑩⑩一⑩②
0.62
0.57 ]U ̄】UUIⅢ
0.52
0.47
Source:JapaneseAutomotivePartslndustry》compiledhFomthedata.
Rgu尼4ThestructuraIchangeoftheJapanesesuppIiersystemにompaniesIevel)②
八
O[1t
肘I
、【
Source:JapaneseAutomotivePartslndustry>compnedfromthedata.
インベーション・マデヒジ〆ン/LAlo2
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<論文>
Next,weexaminedhowthetwoindexeschangedfbrsupplierswho
mainlydealtwithTbyota(refbrredtoas"Tbyotagroup,,fromhereinafter),
againstsupplierswhomainlydealtwithNissan(likewiserefbrredtoas
"Nissangroup,'fromhereinafter).Supplierswhosemainclientchanged
duringtheanalysisperiodwereexcludedfiPomthesample,thusasaresult,eachgrouphadthesamenumberofsamplesfbrbothindexes,Ibyotal7,
andNissanl9
LookmgbackatFigure3,'Ibyotagroup'sconcentration,onaverage,
。eclinedfiFoml977tol990withsmaU、uctuations;however〉after90it pickedupagainandshowedaslightlyupwardtrend・Incontrastwiththis,
Nissangroup,sconcentrationconsistentlydeclinedfroml976tol999,
exceptbetweenl989andl992/1993.Thedeclinewasmuchsharperin comparisontothelbyotagroup
LookingatFigure4,Tbyotagroup,sdependencystayedalmostflat duringl976tol985,declinedalittlefroml985tol990,butstartedtorise slightlyfroml9900ntheotherhand,thesameindexfbrtheNissangroup wasflatfroml976tol985,butafterthatitconsistentlydecUnedexcept
betweenl989andl991.
Theaboveanalysissuggeststhatatleastsincethel970,smaJor supplierstendedtolowerConcentrationanddependencyandinsteadhave beensteadilyenlargingthescopeofcustomerbasesfbrmorethan20years,
atleastatcorporate-1evel・
Fromthel970'stothe1980,s,boththeTbyotaandNissangroup loweredconcentrationanddependencyonmajorclient-manufbLcturers,thus analysisofthewholesampleclearlyshowsadecliningtrendfbrboth indexes・Inthe1990,s,bothindexesfbrtheNissangroupstartedtodecline again,whilefbrtheTbyotagroup,theindexesstartedtorise・Thissuggests thatNissansuppliershavefbcusedmoreeffbrtonfindingnewcnents,
1argelyduetoavigorousdecreaseinNissan'ssalesafterthecollapseofthe bUbbleeconomybAsfbr’Ibyotasuppliers,presumablyconcentrationand dependencyon'Ibyotaincreased,since,proratatotransitioninlbyotaand othercarmanufacturers,sales,salestolbyotaincreasedwhilesalesto othercarmanufacturerssawonlysluggishgrowthOfcourse,itisalso possibletoassumethatTbyotasUppliersmayhavebeenaffbctedby repercussionsofNissansuppliers,attemptsindiversifyingthecustomer base,oritisalsopossibletopresumethatTbyotahadalreadystartedto strengthenitskeiretsurelationshipatthistime・Whichevermaybethe case,Tbyotagroup,sincreasingtrendandNissangroup,sdecreasingtrend cancelledtheeffbctsofeachother・Afterthel990's,themdexesfbrthe
Jbumaノoflnno帽nbnManagemenfⅣ、2 -26-
ChangeSintherelationshipbetweencarmanufacturcrsandpartssuppliersintheJapaneseautomobilemdustry
wholesamplegrouphadarathernattrend.
3.3ChangesinthesuppIiersystemreIationshipatcomponentsIevel
Next,thissectionwillinterprettheresuItsofquantitativeanalysis,
usingcomponents-leveltransactiondataof9yearsfroml993to2002・The sourceofdatafbrthisana]ysisarethel993,1996,1999,2002issuesof
"AutomotivePartsSourcinginJapan,,publishedbylRCCorporation,
respectivelyb
Thisanalysisuses2indexes,namely“thenumberofsuppliersfrom whichacarmanufblcturerprocuresacertaintypeofcomponent,,(labeled
``numberofsuppUers,,),and``thenumberofcustomers(carmanufacturers)
towhichthesesupplierssellthesametypeofcomponent"(labeled"number ofcustomers,')Detailedexplanationonthedataextractionmethodwnlbe omitted;however》thesizeofsamplewas86asaresult,Thetwoindexes fbreachofthe86componentswerethenaveraged
Figure5iUustratesthechangesinmanufacturers-supplierstransaction relationshipswithregardtothe86majorvehiclecomponents,usingthese twovariables,ThisFigureshowSthefbllowingresults.
Figure5ThestructuraIchangeoftheJapanesesuppIiersystem(partsIeveI)①
3
、」①一一:。⑩」巳』①一口E①田口」。』①CE。E①ロ、』①シく
2002
■
、、◆1999
1993
▲
、
●1996 2.75
2.25 2.5
AveragenumberofsuppIierfbrassembIers
2.75
,=86parbs Source:AutomotivePartsSourcmginJapan,compiled丘omthedata.
イン/、ドーション・マネジメンノMVo、2
-27-
<論文>
First,thenumberofsupp1ierspeakedinl999anddechnedduringl999 to2002・ThisresultshowsthattherewasahighpossibilitythatJapanesecar manufactureschangedtheirprocurementpolicyduringl999to2002
Secondly〉broadlyspeaking,thenumberofcustomerstendedto increasealthoughthereweresometelnporarydecreases,Wewillomit detailedexplanation,butthereasonfbrthetemporarydecreasesinthe averagenumberofcustomersisduetotheincreaseintheamountof fbreigncapitalsuppliersthatenteredthemarketduringthisperiod,Most ofthesesuppliersonlydealtwithlor2customersinitiaUy〉thusitresulted inadecreaseintheaveragenumberofcustomersfbrsuppliersasawhole Ontheotherhand,manysupplierswhoonlyhadafbwclientsleftthe marketduringthisperiod,resultinginanincreaseintheaveragenumber ofcustomers・A1soonaverage,supplierswhostayedbehindinthemarket consistentlyexpandedtheircustomerbases
Onewayortheother>howevengenerallyspeaking,Hgure5suggeststhat theleadingsupplierswereexpandingtheircustomerbasesduringthisperiod.
Figure6illustratesthetrendinthesetwoindexesofeachcar manufblcturenThisFigureshowsthatHondaexpandeditssupplierbase,
whileontheotherhandNissansuppliersexpandedtheircustomerbase.
Figure6ThestructuraIchangeoftheJapanesesuppIiersystem(partsIeveI)②
5.5
5 5 5 5 2 7 4 5 4
匹①一一ロロコ、」E」①|ロE①、⑪、」。」型]Eゴロ①ロ四辺一く
●Toyota
◆Nissan
▲Honda
OMitsubishi
■Mazda
○Suzuki
□Daihatsu
△Fuji
×zsuzu
4.25
22.252.52.753
AveragenumberofsuppIierfbrassemblersn=86pa代s
1.75
Source:AutomotivePartsSourcinginJapan,compiledfromthedata.
jDumalofmno旧libnManagemenlAlo2 -28-
ChangesintherelationshipbetweencarmanufncturcrsandpartsBuppliersintheJapaneBeautomobileindustry
3.4COlIaborationbetweencarmanufacturersandsuppIierswithregards
toR&Dactivities
Nextinthissection,inordertooutlinethelatesttrendof manufblcturer-supplierproductdevelopmentcollaborationintheJapanese automobileindustry)wewillinterpretpartoftheresultsoftheresearch questionnaire,whichwasconductedinNovember2003bynLkahiro Fujimoto,aprofbssoroflbkyoUniversity;andKu-sun-filn,alecturerof KyotolndustryUniversityB
Figure7TheresuItsofourresearchquestionnaire①
Theamount⑥fdeveI⑥ pmmenLmaL型p Iiersundertook
⑥nentdevd⑪、ment
Inccm 10-20船40-509660-7096
〔、=l41companles)
ThecDu量n回einthisratio⑥vertheIast4vears
蝋。国
o鱒
(Undlanged)3 5N。answer
12
(、=l41companle5)
⑤
Source:FUjimoto,Ku,andKonno(2004
Figure8TheresuItsofourresearchquestionnaire②
…Epm&囮旦EQimtQf」[睡型
鑿回顧
蟻,
ReIationshipwithassembIerA12 (U、⑪an■Ing)
3 4
回国四回 ①⑤③③
(n=141に■npBnieS)
Source:FUjimotoKu,andKonno(2004).
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withrs解rdstojointR&Dprqje〔
a・Timin90fpartjcipatjonh becomemuchearIie「
b`IncIPa要dnumber0f on-sibegueStenginee「ち
c・IncrPn。pdmにe-to-伯Ce communifntion
。.N□尼frequentove虚Ⅱ communication
ag 4
4
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4
<論文>
lnthisresearchprOject,aquestionnairewassentto340firsttier suppliersthatweremembersoftheJapaneseAutomobilePartslndustries AssociationResponsesweresubmittedbyl40companies,abouta41.5%
responserate
lnthisquestionnaire,thesupplierswerefirstaskedtoselectthemost importantcomponentintheirbusiness,Thentheywereaskedabout relationshipstheyhavewiththeirmajorclient-Inanufncturerswithregard tothatcomponentNotethatthecomponentschosenasthemostimportant spreadover7categories;namelyequipmentsub-assemblycomponents,
electronic/electricalcomponents,machineryprocessingcomponents,press components,plastic,molding/Castingcomponents,andothers、Themain clientmentionedbythequestionnairerespondentswereTbyota39%,
Nissan16%,Honda13%,Mitsubishi8%,Matsuda7%,whichisroughlythe sameasthedomesticvehicleproductionshare、
Inthequestionnaire,27%oftherespondentsansweredthatinterms ofcompetitionfbrmaJorclients,thenumberofcompetingsuppliers includingthemselves,hasincreasedinthelastfburyears,andonaverage
thiswasaO43increase(However60%ofthecompaniesanswered``no change,,).Ontheotherhand,23%oftherespondentssaidthatthenumber
ofclientstheyaredealmgwithhasmcreasedoverthelastfburyears,whichamountstoanaveragemcreaseof0.34.(However69%ofthe companieschose"nochange,,).Thus,itseemsthatbothcarmanufacturers andsuppliersarestillincreasingtheircustomer/supplierbases,although itmayonlybeaslighttrend
Asfbrtheamountofdevelopmentwhichsuppliersundertookinthe componentdevelopmentprocess,63%oftherespondentsansweredthat they``undertookmorethanhalfofthedevelopmentworkloadthemselves,,,
Thisshowsthatmanysuppliersareresponsiblefbrquiteahighratioofthe componentdevelopment・Moreover;regardingthechangeinthisratioover thelast4years,57%ofthesupplierssaid“itisincreasing,'.
Regardingtherelationshipwithcarmanufacturers,63%ofthe respondentschose“startedtoparticipateindevelopmentactivitiesfroma muchearlierstagethanbefbre''’62%chose“fbLce-to-mcecommunication duringthedevelopmentprocessincreasedj'’74%chose“therewasmore frequentoverallcommunication(includesallfbrmsofcommunication,
emans,phonecalls,andface-to-face)'''43%chose“wehaveincreasedthe numberofon-siteguestengmeerswhoworkatmanufacturerssite,,,
respectivelybTheseresultssuggestthattherelationshipbetweencar manufblcturersandsuppliersisbecomingtighterandcloser・
Further’51%oftherespondentsansweredthatthekeytowinning
JbumaJoflnno囮IibnManagemenfNQ2 -30-
ChangesintherelationshipbetweencarmanufhHcturersandpart8suppUersintheJapaneseautomobileindustry
suppliercompetitionistoproposeordevelopinnovationbeyondmere enhancementofexistingtechnologies.
Next,33%ofthesupplierswhodealwithmorethan2car manufblcturersansweredthat“man-hours(onlyfbrtheportionthatthe
supplierisincharge)fbrdevelopingcomponentsofmajorcommercial
modelsoftheirmainclient,,was‘`morethantwice,,thatof“regular developmentman-hoursfbrdevelopingcomponentsfbrothercar manufncturers,,、Thisquestionwasfbllowedbymorespecificquestions aboutthetimingofparticipatinginjointdevelopmentprOjectsofmain clients,orgaimngdevelopmentco-operationfrommainclients、23%ofthe respondentsanswered“lAtthephaseofdevelopingcomponentsor moduleswithanewconcept,oratthephaseofresearchingnewtechnology(fbrexample,newrawmaterials).Itincludespilot・studylikeprOjectsthat
arenottargetedorrelatedtoaspecificcommercialmodeL,,And43%ofthe respondentschose"2.PrOjectsrelatedtoortargetedatspecificcommercial models,howevertheseprOjectsinvolvenewtechnologythatisnotmere enhancementofexistingtechnologies・OrtheseprOjectsinvolvedevelopmentofproducts(components)thatencompassnewconcepts.,,Moreover,when
askedaboutthechangeswithregardstothetimingofparticipatingin developmentprOjects,66%oftherespondentsanswered,“ithasbecomeearlier.',
Adversely>whenaskedthesamequestionabovebutinrelationtocar manufbLcturersotherthanmajorclients,theratewasmuchlowe】Qwithl1%
ofrespondentsanswering“1,,and26%answering“2,,'respectivelybHowever〉
fbrthesecondquestionoftimingascomparedto4yearsago,43%ofthe respondentsanswered,“Ithasbecomeearlier.,,Inaddition,30%ofthe respondentswhoanswered“1,,intheabovequestionsalsochose‘`1',fbr clientsotherthantheirmainclient,Oftherespondentswhochose“2,,in theabovequestion,56%chose``1,,or“2,,fbrclientsotherthantheirmaJor
clienh
Thustheseresultsshowedthatgenerallyspeaking,suppliershave startedtocollaborateatanearlierstagewithmajorclients.
3.5ShortsummaryoftheanaIysis
Homtheanalysesabove,itcanbeconcludedthattwotrendsof
"diversificationofthecustomerbase',and``strengtheningofrelationships”
existsconcurrentlyinthecurrentJapaneseautomobilemdustryb
lnmoredetail,analysisoftransactionrelationshipsatthepartslevel showedthat,atleastuntil2002,supplierstendedtoincreasetransaction
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bases、Alsofromcorporatelevelanalysis,atleasttheNissansupplierswere eagertoexpandcustomerbases,atleastuntill998Andthequestionnaire resultalsoshowsthatthistrendisstillcontinuingtodayblnshort,our surveysclarifythattheJapanesesuppliersystemhasbecomemore``open,,
or``diversified,';thatisfbrexample,someTbyota-groupsuppliersstartedto
dealwithNissanandviceversa、
However,ontheotherhand,thequestionnairesurveyalsoshowsthat duringthesameperiod,thebusinessrelationshipbetweenJapanesecar manufacturersandtheirmaJorsuppliershasbecometighterandcloser withregardstoR&Dactivities.
Whydothesetwoseeminglycontradictorymovementsoccur concurrentlyatthesametimeinrecenttimesintheJapaneseautomobile industry?Ibbebrief;thekeytosolvingthispuzzleisthefactthat"bothcar lnanufacturersandsuppliersprovidediffbrentcollaborationlevelsin accordancewiththenatureofthedevelopmentprOjects.',
Thequestionnaireresponsesshowedthatman-hoursfOrmaJor customer(carmanufacturer)andothercustomersdiffbr,andalsothat suppliersgenerallyparticipateindevelopmentprOjectsofmajorclients fiPomanearlierstage・Thissuggeststhatcollaborationindevelopment prOjectsfbrmaJorcustomersandothercustomersarediffbrentinnature・
Inthenextsection,wewillattempttoclarifythelogicbehindconcurrent occurringsof‘`diversihcation”and“strengthemngofrelationships,,by explainingthispointindetaiL
4.Discussion
4.1ProvidingdifferentIeveIsofcoIIaborationinaccordancewiththe natureofdeveIopmentproiects
Becauseanautomobileisthetypicalintegralarchitectureproduct,in ordertoproduceavaluableandprofitablenewmodel,carmanufacturers andsuppliersmustco-operatewitheachother,maintaindeepandfiPequent communication,andcomeupwithoptimaldesignsfbralmostallthe components(Konno,2000).Consequently>evenwhendevelopingaderivative modelofanexistingproduct,carmanufbLcturersandsuppliersneedto exchangeinfbrmationandjointlycomeupwithanewdesign、However,this doesnotmeanthatcarmanufacturersandsuppliersmustre-designallthe componentsfromscratch、Infact,developmentofanewvehicleinvolves diffbrentsortsofprOjects;actually)onlysomeoftheprOjectsinvolve
jbumaloflhnovZWDnMtmagemenfNO2 -32-
Changesintherelationshipbetweencarmanufacturer8andpartssuppliersintheJapaneseautomobilemdustry
completelynewproductandproductiontechnologyornewrawmaterial technologyBMostofthetimes,however,manyofthedevelopmentsonly requireminoradjustmentsormodificationstoexistingcomponentsusing
well-establishedtechnology
Theimportantpointhereisthatalthoughdevelopmentactivities requiresomesortofconaborationbetweencarmanufacturersandsuppliers,
thedegreeofcollaborationrequiredinprOjectsfbrdevelopinginnovative technology〕issolargelydiffbrentfromthedegreeofcollaborationrequired inprOjectsfbronlymodifyingoradjustingexistingdesigns,thatthe resultingrelationshipbetweencarmanufacturersandsuppliersarealso
diffbrent(Konnq2004b).4.2RationaIebehindbuiIdingatighterreIationshipwithmajorcustomers Whencarmanufbhcturersinvitesupplierstoparticipateinnew
technologydevelopmentprOjects,thesuppliersinvitedareoftenlilnitedto thecoresuppliersofthatcarmanufHcturer.Coresuppliersinthissense refbrtosuppliersfbrwhomthecarmanufbLctureristhemainclient,with
whomthecarmanufblcturerhashadalong-term,co-operativeandtrustfUlrelationship,andmoreoversupplierswhohavehighR&Dcompetencies・
SupplierstendtogivehigherprioritytoitsmaJorcustomer,soifacar
manufacturerisnotthelnainclientofthesupplie]Qthissuppliermay)althoughnotintentionally〉1eakimportantinfbrmationaboutthis
mnnufblcturertoitsmainclientmanufblcturer・Ontheotherhand,ifacar manufbLctureristhemainclientofasupplier,suppliersarenormallywell awareofthefactthat“betrayar,wouldresultinlossofbusinesstotheir
maJorcustomer・Hencethiscarmanufacturerdoesnotneedtobeconcerned
withthiskindofknowledgespill-overinthefirstplace、Also,newtechnologydevelopmentprOjectsaremoredifficultto
managethanprOjectsthatonlyinvolvemakingadjustmentsto
well-establishedtechnologieaVⅥththefbrmerprOjects,valuableand innovativetechnologyisonlyactualizedwhenbothpartiesprovidetheirlatesttechnologyandknow-howtoeachother,engageinextended infbrmationexchangeandrepeattrialanderrorprocesses、Thiskindof knowledgetransfbr,filsionandcreationprocessisbilateral,highly sophisticatedandmvisible,itistherefbredifficulttomanage、Andevenifa
carmanufacturerandasuppliersucceededingeneratingnewtechnologies,
itisdifficulttomeasurehowmuchcontributionhasbeenmadebywhich
partymrhowmuchoftheresultingprofitsshouldbeattributedtowhich
party
Additionally)theseprOjectsarealsonotfiPeefromahighlevelof
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uncertainty)sothepartiesfinditdifficulttopreciselyjudgeinadvance whateachofthemshoulddotowhatextent,whatlevelofresources
(human,materials,financialorknowledge)shouldbeprovidedandthe
probabilityofsuccessFurthermore,evenifpartiesclosedNDA(Non-DisclosureAgreement),
incaseeitherofthemdiscloseproprietaryinfbrmationtothirdparties,the repercussionsaretremendousanditisdifficulttoproveillegalactivity/or wrongdoingonanobjectivebasis、
Moreove1fbrnewtechnologydevelopmentprOjects,althoughcar manufacturerstendtoselectsuppnersontherelationalfactorsexplained above,sUppliersmusthavesufficientR&DcapabilitiesThisis understandablesincesuppliers,technologicalcompetencieslargelyaffbct theoutcomeofprOjects・Infact,intheabove-mentionedquestionnaire survey;51%oftheprimarysuppliersansweredthat,“Notbeinglimitedto mereenhancementofavailabletechnologies,butbeingabletoproposeor developanewcomponenttechnologyorcomponentbasedonanewconcept,,
wasthe“mostimportantcompetencyreqmredinsuccessfUllycompeting againstothers.,,(Fujimoto,Ku,Konno,2004).
Accordingtotheabovediscussion,wecanconcludethat;becausejoint developmentactivitiesfbrmnovativetechnologiesaredifliculttomanage onlybywayofcontracts,carmanufacturerstendtocollaboratewiththe trulycoresuppliers‐supplierawhohavesufficientR&Dabilityanda long-termstablerelationshipwiththemanufbLcturers・sothattheycan co-operateinaccomplishingthedevelopmentprojectuponstrongmutual trushConsequently〉therelationshipsbetweencarmanufacturersand
thesetypesofsuppliersshouldbecomecloser(Konno2002)
4.3RationaIefordiversificationoftransactionbase
Ontheotherhand,mostprOjectsonlyinvolveminoradjustmentsto existingdesigns,SuchprOjectshaveloweruncertaintyandthetechnology
andknow・howusedarenotthelatest(atleastproductsusingsuch technologyorknowhowarealreadyavailableinthemarket),ascompared
tonewtechnologydevelopmentprOjects・ThusinthesekindsofprOjects,knowledgespill・overisnotaseriousconcern・Forcarmanufblcturers,this makestheprOjectmanagementcomparativelyeasy〉andthereisno imperativetochooseexistingsuppliersRather,itismoreadvantageousto increasethetransactionbaseofaspecificcomponenttoacertainextent.
Theadvantageofexpandingthetransactionbaseis;firstofall,ifcar manufbLcturerskeeppurchasingfromaspecificsUpplierbitisinevitablethat
JbumaloflnnovERIibnManagememⅣ0.2 -34-
ChangesintherelationshipbetweencarmanufncturersandpartssuppliersintheJapaneseautomobileindustry
thissupplier,smotivationfbrnewtechnologydevelopmentwilllower)butif carmanufblcturersexertcompetitivepressurebyprocuringfromseveral suppliers,loweringofmotivationcanbepreventedAsmentionedearlierbone ofthedisadvantagesoftheJapanesesuppliersystemisthatitgenerated
"conusion,,betweencarmanufacturersandsupplierslbpreventthis,itis
importanttoinspirecompetitionamongsuppliers(Nobeoka,1997).
SecondlMoobjectivelyassesstheQCDD(QualityPost,Deliveryand Development)ofaspecihcsuppliemcarmanufblcturerswouldneedtoobtain mHormationhrcomparisonagainstothersuppliersHoweversuchinformation
isdifTicu]ttoaccumulateunlessthecarmanufacturersactuallydealdirectlywiththesupplier(Nobeoka,1996).Thus,tounderstandthemdustry
standard,itisimportanttodealwithseveralsuppliersThirdly〕throughdealingwithseveralsuppliers,carmanufacturers canhavemoreopportunityfbraccumulatingimportantinfbrmation regardingaspecificcomponent、Especially)ifacarmanufblcturerobtains partsholnsuppUersthathavecloserelationshipwiththecarmanufacturer,s competitors,thecarmanufbLcturerhasmoreopportunitiesofindirectly knowingothercarmanufacturers,approachesandtechnologicaltren。
(Takeishi,2003).
Ofcourse,expansionofthetransactionbasehasdisadvantages,too,
Firstofall,thedevelopmentcostpercomponenttendstobemoreexpenslve
whenboughtfromseveralsuppliers,ascomparedtowhenitisboughtfiFom asinglesupplierinbulk(Nobeoka,1999).Secondly)expandingsupplier basebeyondnecessity)themanufblcturer,sbuyingpowerdecreasesdueto reducedpurchaseamount,andtheymaymissoutongainingcomponents withtrulyneededspecifications(Konno2003).Thirdly}expandingthe supplierbase,themanagementandadjustmentcostsofjointdevelopment
activitiesincreases(Nobeoka,1999).Thus,itisnotwisefbrcarmanufacturestoincreasesupplierbase unlimitedlybHowever,asdiscussedabove,uptoacertaindegree,there existsasufEicientlogicfbrexpandingthesupplierbasefbraspecific component,Newsuppliersareacceptableandcarmanufacturerseven encouragetheirexistingsupplierstoexpandtheircustomerbase、
ConsequentlJitherelationshipbetweencarmanufacturerandtheir
non-coresuppnershasopened.4.4ReconciIiationforconcurrentoccurrenceof6`diversification,,and
“strengtheningofreIationships,’
AseXplainedintheprevioussections,fbraglvencomponent,a relativelysmallnumberofprOjectsinvolvedevelopmentofadvanced
イソバーシュン・マデヒジン《ン/LlVo2
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technologywhileothersdonot・Forthefbrmer,carmanufacturerstendto prefbrclosecollaborationwiththeircoresupplierswithwhichtheyhave long-termstabledealingsandvarioussharedroutinesandstrongmutual trust・Smcetheseprojectsinvolvethedevelopmentofnewinnovative technologies,itisextremelydifficulttomanagetheminanordinaryjoint developmentscheme、Ontheotherhand,however,inlesstechnically advancedandrelativelysimplerprOjectswhichrequireminoradjustments ormodificationstoexistmgcomponents,themanagementofprOjectsisnot sodifficultthatcarmanufacturescansafblydealwithnewandadditional suppliers,andtheycanevenencouragetheirexistingsupplierstoexpand
theircustomerbase、
Thus,itcanbesummarizedthatthe“diversificationofcustomer base,,refbrstothelattercategoryofjointdevelopmentprOjects,andthe
"strengthemngofR&D-relatedties''tothefbrmer.
Let'slookattheabove-mentionedtrendhPoma"knowledgemanagement perspective,,Thecharacteristicsofinter-companycollaborationinthe
"knowledgecreation',phase,whichmeansthephaseofgeneratingan innovativenewtechnology>isdiffbrentfrominthe“knowledgeutUization,,
phase,whichmeansthephaseofapplyingexistingknowledgefbr producingvariousderivativeproducts、
FbllowingBadaracco(1991),sterminology)itissafbtosaythatthe
fbrmerprocess(theprocesswhichmakesupinnovativenewtechnology)correspondstothe“knowledgechain,,andthelatterprocess(theprocess
whichonlymodifiesexistingcomponents)correspondstothe"productchain?'、
Andthemanufacturer-supplierrelationshipmtheJapaneseautomObne industryisalsobecomingtighterandcloserintermsofthe“knowledge chain,',whereasintermsofthe“productchain,',therelationshipisbecoming
moreopen・
Infact,hFominterviewsurveys,atleastsomemaJorcarmanufacturers arenowclassifyingtheironcecoresuppliersfUrthermtotwogroups;a groupconsistingoftrulycoresuppliersthatcanplayanimportantrolein generatingcompletelynewinnovativetechnology;andagroupconsistingof remainingsuppliers.
JbumalofノnnovEulibnManagBmenrlVb、2 -36-
ChangesintherelationshipbetweencarmanufncturersandpartssuppliersintheJapaneseautomobileindustry
Figure9
suppIiems
Source:Konno(2004b)
5.ConcIusion
5.1Thefutureofthesuppliersystem
Asmentionedearher,inthepastmassmedia,alotofexpertseagerly
reportedthe“collapseofthekeiretsusystemintheJapaneseautomobile
industry,,However,thispaperrevealsthatsuchviewissomewhat superficiaLSurely)thetransactionbaseinthesuppliersystemisexpectedtobe
moreandmorediversifiedinthefUture、Asfarasweknowfrominterviews
andsurveys,Japanesecarmanufacturersstartedtoproactivelyencourage theirsupplierstoexpandthetransactionbaseafter2000Thisislargely becausecarmanufacturersrealizedthatrapid,1arge-scaleexpansionof
production,whichwasseeninthepast,wasnolongerlikelytohappen,
Anotherfactor,whichsetofftheabovemovement,wasNissan'ssuccessin significantlyreducingpurchasecosts,broughtaboutbytheir`RevivalP1an,
andthesubsequentreviewofpurchasingstrategyb
Also,technologicaldivisionsofcarmanufacturersoncetendedtobea ratherpassiveopinionthat"ifkeiretsusuppliersarepermittedtodiversify theircustomerbase,itwillleadtoleakageofourtechnologyb,’However recently)theprevailingopinionis“evennewtechnologyisrelativelyeasyto
imitateonceitisinthepublicdomain(ie、launchedinthemarket)Ifthis
isthecase,proactivelysellingourco-developedtechnologyfromanearly stageandmakingthattechnologythedefactostandard,willleadtocostイソベーシュン・マ可ヒジメントⅣ0.2
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reductioncausingproductionincrease,whichinturnwouldbenefitboth
parties(carmanufbLcturersandsuppliers).”Suchopimonalsoseemstobe
assistingthemovementtowarddiversification
Howeve】Gsuchmovementdoesnotnecessarnylessentheimportance oflong-lasting,co-operativeandstablerelationshipsbetweencar
manufblcturersandsuppliers・Infblct,carmanufacturesneedtheircore
suppliersinordertodevelopnewinnovativetechnologiescollaboratively Ontheotherhand,almostallsuppliersfacemanyadvancedtechnology issueswhichcouldonlybedealtincollaborationwithcarmanufacturers,so itiscrucialfbrsupplierstojoinco-developmentprOjectsofmaincustomers fbrnewinnovativetechnologyandgainmoreusefUlinfbrmationand technologyknow-how,Forthisreason,theJapanesesuppliersystemis becomingdiversifiedwithrespecttothe‘`productchain,,,however,with
regardstothe“knowledgechain,,,tiebetweencarmanufacturersand
suppliersarebecomingincreasinglystrongerandcloser,asstated
repeatedlyelsewhereinthispaper、ThismeansthatatleastintheJapanesesuppliersystem,thetwo seeminglycontradictorymovementsof"diversification,,and``strengthening',
ofrelationshipsamongcarmanufblcturersandsuppliers,arelikelyto progressconcurrentlyatthesametime・Fromadiffbrentperspective,the keiretsusystemisnotgoingtoconapse,butthefUndamentalqualityofthe keiretsusystem,“co-existenceofcompetitionandco-operation”(Itami,
1988)islikelytoberefinedandstrengthenedinthefmture.
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