Services Allocation Proceeding ) Docket DOT-OST-2010-0018
APPLICATION OF HAWAIIAN AIRLINES, INC.
Communications with respect to this document should be addressed to: Mark B. Dunkerley
President & Chief Executive Officer HoytH. Zia
Senior Vice President, General Counsel & Corporate Secretary
[email protected] Mark K. Arimoto
Assistant General Counsel [email protected] Hawaiian Airlines, Inc.
P.O. Box 30008 Honolulu, HI 96820-0008 February 16, 2010 Jonathan B. Hill J. Parker Erkmann Lynn M. Deavers Dow Lohnes PLLC
1200 New Hampshire Ave., NW Suite 800 Washington, DC 20036 (202) 776-2000 (202) 776-4725 (fax) [email protected] [email protected] [email protected]
Services Allocation Proceeding ) )
Docket DOT-OST-2010-0018
APPLICATION OF HAW AllAN AIRLINES, INC.
Pursuant to the Instituting Order issued by the Department of Transportation ("Department" or "DOT"), Order 2010-1-17, served January 26, 2010 (the "Order"), Hawaiian Airlines, Inc. ("Hawaiian") respectfully submits this Application for two of the four available daily slot pairs and related certificate authority for scheduled combination services at Tokyo International Airport ("Haneda"). Hawaiian proposes to institute two daily flights from Honolulu, Hawaii to Haneda. In support of its application, Hawaiian states as follows:
1. Hawaiian is incorporated under the laws of Delaware, and its headquarters are located in Honolulu, Hawaii.
2. Hawaiian is a citizen of the United States as defined in 49 U.S.C. § 40102(a)(15).
3. The Department has repeatedly found Hawaiian fit to provide interstate and foreign transportation of persons, property and mail, most recently by Notice of Action Taken dated August 19,2009, renewing Hawaiian's authority to operate
scheduled combination service to the Philippines. See Notice of Action Taken, Docket OST-2007-29103 (Aug. 19,2009); see also Notice of Action Taken, Docket
OST-2004-convenience and necessity as well as open-skies certificate authority. See Order 2007-7-3 (July 10, 2007); Order 2006-1-1 (Mar. 7,2006). Hawaiian asks that the Department take official notice of these and all other Orders finding Hawaiian ready, willing and able to provide scheduled foreign air transportation of persons, property and mail, pursuant to Rule 24 of its Rules of Practice.
4. Hawaiian is fit, and will continue to remain fit, to provide scheduled foreign air transportation of persons, property and mail to and from the United States and Japan.
5. Hawaiian proposes to initiate two daily nonstop flights between Haneda and Honolulu International Airport ("Honolulu") beginning upon the commencement of the Winter 201 0 IA T A scheduling season. Hawaiian intends to operate its proposed flights with Boeing 767-300 ER aircraft. 1 The route maps and corresponding flight schedules proposed by Hawaiian for each daily slot pair are set forth in Exhibits HA-App-l and HA-App-2.
6. This application is consistent with the Memorandum of Understanding initialed by the United States and Japan on or about December 11,2009.
Given Hawaiian's financial strength, as discussed more fully herein, Hawaiian will start receiving new Airbus 330 aircraft this spring and summer. As these aircraft are delivered and start service not only will they free up the B767 aircraft presently planned for service on this route, but also, Hawaiian anticipates that it will grow its service with its newly acquired Airbus 330 aircraft in the future. See Exhibit HA-App-3 for seat configuration, number of seats available by class of service, cargo capacity, and fuel requirements for Hawaiian's B767 and A330 aircraft.
applicants, presently has no access to Japan or the important Tokyo market. Hawaiian has a long history and presence in the Pacific and will bring its award-winning customer service and on-time performance to this market.2 Hawaiian's service will also introduce a new carrier with an established presence in Japan to the Tokyo-Hawaii market, in which U.S.-flag service is currently dominated by the large U.S. carriers. This new service is also important to Hawaii and its tourism-based economy, as it will bring mainly Japanese-originating tourists to visit Hawaii and spend within the state's economy.
8. There are no energy or environmental issues associated with this
application, as the institution of Hawaiian's proposed flights will not result in a near-term annual net increase in fuel consumption of 10 million or more gallons. See Exhibit HA-App-3. To the extent any such issues are determined to arise, Hawaiian respectfully requests an exemption from such requirements in light of the substantial public benefit that will be derived from Hawaiian's proposed service.
OPENING STATEMENT
Hawaiian, with this application, seeks to introduce a strong new competitor for scheduled passenger service in the U.S.-Japan market. Hawaiian's initiation of service between Honolulu and Haneda will do more than simply increase the number of
competitors in this market: it will set a new standard in passenger service and consumer choice by delivering Hawaiian's award-winning customer service and on-time
2
See Exhibit HA-App-6 for a summary of Hawaiian's awards, accolades and corporate highlights.
misplaced bags during the same period. See U.S. DOT Air Travel Consumer Reports. Readers of Travel + Leisure, Conde Nast Traveler and Zagat have consistently voted
Hawaiian the favorite domestic airline serving Hawaii, and the annual Airline Quality Rating study has rated Hawaiian the #1 U.S. carrier for quality and performance twice in the past three (3) years. See Exhibit HA-App-6.
Hawaiian's most recent financial results also demonstrate that Hawaiian's financial strength matches its operational strength. Unlike most other U.S. airlines, or airlines anywhere in the world, Hawaiian's financial results last year give it the
wherewithal to initiate and operate these new services while continuing to deliver the unique combination of award-winning customer service and on-time performance, just as it has done for the past six (6) years. In 2009, despite the economic recession, Hawaiian earned a profit of$116.7 million, a more-than-fourfold increase from 2008. See ATW Daily News, "Hawaiian earns 'remarkable' $116.7 million 2009 profit" (Feb. 5,2010). Hawaiian's 2008 performance also was extraordinary, making it #1 among all North American carriers and #11 worldwide in Aviation Week's 2009 Top-Performing
Companies study. See Aviation Week, 2009 Top-Performing Companies Study; Aviation Week, "Outlook for All Airline Sectors Hurt" (July 13, 2009)
(http://www.aviationweek.comlaw / generic/story _ channel.j sp? channel=comm&id=news/ TPC071309.xml).
Hawaiian's proposed service to Honolulu also will infuse much-needed dollars into Hawaii's tourism-based economy. Because Hawaiian expects the overwhelming
its service proposals with representatives of the major Japanese travel wholesalers and, based on indications of interest in those discussions, Hawaiian is confident that there is sufficient demand to support each of its proposed flights.
This application represents the next logical step in Hawaiian's business plan of establishing itself as a major air carrier in the Pacific. Hawaiian has sought to capitalize on the unique geographic location of its hub of operations and its headquarters in the middle of the Pacific Ocean by increasing its services all along the Pacific Rim. In addition to providing service to the mainland United States, Hawaiian now serves Australia, Tahiti, the Philippines and American Samoa. Initiating two daily passenger flights to Japan is a natural progression in the execution of Hawaiian's business strategy.
Although Hawaiian would be a new entrant to the U.S.-Japan market for
scheduled air service, it has long had a significant presence in Japan. During the 1980s and early 19908, Hawaiian was the largest provider of charter service between the United States and Japan, and it has had a sales presence in Japan for nearly four (4) decades. Hawaiian opened its first sales office in Tokyo in 1973 and continues to maintain a sales presence there to this day. Hawaiian engages in extensive marketing ofits
inter-Hawaiian Island service in Japan and even maintains a Japanese language website. See
Exhibit HA-App-5 for a screenshot of Hawaiian's Japanese language website
between Honolulu and Haneda.
Service Proposal
Hawaiian proposes to initiate two daily nonstop year-round flights between Haneda and Honolulu. Hawaiian will initiate service upon the commencement of the Winter 2010 lATA scheduling season on or about October 31, 2010.3
F or Hawaiian's first HNL-HND proposal ("Proposal 1 "), the aircraft would depart Honolulu at 1840 (1745 during off-peak season) and arrive in Haneda at 2200. On the return trip, the aircraft would depart at 2345 and arrive in Honolulu at 1220 (1145 during off-peak season). For Hawaiian's second HNL-HND proposal ("Proposal 2"), the aircraft would depart Honolulu at 1850 (1755 during off-peak season) and arrive in Haneda at 2210. On the return trip, the aircraft would depart at 2355 and arrive in Honolulu at 1230 (1155 during off-peak season). All departure and arrival times stated herein are local. Route maps and proposed schedules for Proposals 1 and 2, including connections to and from the continental United States and within Japan, are set forth in Exhibits HA-App-l and HA-App-2.
Hawaiian will use a B767-300 ER aircraft with winglets with 264 total seats (18 Business Class "J" seats and 246 Economy "Y" seats) to serve these routes and
anticipates that it will grow its service with its larger newly acquired A330 aircraft with
3
The first flight would depart Honolulu on October 30 to arrive on October 31, provided the Haneda international terminal and fourth runway are completed on schedule.
Exhibits HA-App-3 and HA-App-4.
While these flights will be dominated by Japanese originating traffic, Hawaiian also will attract connecting traffic to enhance its proposed service offering. Hawaiian will offer its inter-Hawaiian Island connecting service to all passengers by common rating the Hawaiian Islands for any ticket issued to Honolulu. In addition, Hawaiian will offer passengers the opportunity to stopover without charge in Honolulu when traveling in either direction, giving its customers the option to break the flight in Hawaii before continuing on to Japan or to additional points in the continental United States, American Samoa and Tahiti. Route maps showing the available stopovers and connections are set forth in Exhibit HA-App-l. Given Hawaiian's proposed schedules, passengers also will be able to make convenient domestic connections to Hawaiian's flights within Hawaii or to the continental United States and, like all other services operating within the restricted hours of operation provided under the bilateral, connect to Japanese and other
destinations, following landing at Haneda. Proposed non-stop to non-stop connecting schedules are set forth in Exhibit HA-App-2.
Current Service to Tokyo
Hawaiian does not currently offer any direct or code-share service between the United States and Tokyo.
4
Hawaiian also expects to take delivery of several Airbus A350 aircraft with approximately 350 total seats beginning in 2017, which it may use to serve these routes.
daily service to Haneda include: (1) the introduction of new competition into the U.S.-Japanese market; (2) the introduction of a competitor with both the operational and financial strength to mount and sustain the service in the market; and (3) the economic benefit that Hawaiian's Japan-originating service will bring to the economy of the State of Hawaii and to the United States. As noted in the Opening Statement, Hawaiian's entry into the U.S.-Japan passenger service market would do more than introduce an additional competitor. Hawaiian offers a differentiated product through award-winning customer service as well as the best record of on-time arrivals in the industry among U.S. carriers for the past six (6) years.
Given Hawaiian's familiarity with Japan and its on-going sales presence in Japan for scheduled inter-Hawaiian Island service, Hawaiian has numerous advantages over any other new entrant without such experience, including brand recognition and marketing expertise in the Japanese market. Its experience in Japan, as well as sales and operating staffwho are familiar with Japan, place Hawaiian on par with carriers that currently serve, and indeed have extensive service, from Tokyo to the United States. An award of both pairs of slots to a new entrant with this experience is fully consistent with
Department precedent and will best serve the public interest.
Hawaiian's introduction oftwice-daily service between Haneda and Honolulu will have a substantial positive impact on the tourism-based economy of Hawaii. Hawaiian estimates that the overwhelming majority of traffic on the Haneda-Honolulu route will be derived from Japanese tourists visiting the Hawaiian Islands. As a result,
impact on the State of Hawaii will be significant.
Based on its traffic studies, the response it has received from the Japanese travel trade to the possibility of Hawaiian implementing service in this market, and the
convenience of departures from Haneda, Hawaiian believes there is sufficient demand by Japanese tourists to support two daily flights between Haneda and Honolulu. Hawaiian has carefully considered whether two daily Haneda-Honolulu flights could be
successfully maintained. Although it is in part a consequence oflocal time restrictions imposed at Haneda for international flights, operating two flights with the proposed schedules would have significant appeal to travelers in the market. Travelers in Japan could depart for the airport after a full day of work and dinner at home and arrive in Honolulu in time for hotel check-in. On the return trip, travelers could spend a full day in Honolulu and return home in time for work the next day.
Availability of Aircraft
Hawaiian has the two 767-300 ER aircraft that it proposes to use for the
Honolulu-Haneda route on hand. These aircraft will become available because Hawaiian will take delivery of three Airbus 330 aircraft over the next eight (8) months, which will free up the B767 aircraft to serve the Honolulu-Haneda route.5
5
Hawaiian will take delivery of its first two A330 aircraft in April and May, followed by delivery of its third A330 aircraft in November.
available. Leasing of the first A330 aircraft will be through C.LT. Leasing Corporation, and leasing of the second and third A330 aircraft will be through AWAS Leasing Two LLC.
Hawaiian anticipates that it will grow its service with some of its newly acquired A330 aircraft to fly the Honolulu-Haneda route in the future. To that end, Hawaiian has included the requested information for both its B767 and A330 aircraft in Exhibit HA-App-3. All of Hawaiian's B767 and A330 aircraft are compliant with FAR Part 36.
Annual Fuel Consumption
Hawaiian estimates that the proposed daily service between Honolulu and Haneda using its B767 aircraft will consume approximately 10.2 million gallons of fuel per year, and such service using its A330 aircraft will consume approximately 11.5 million gallons of fuel per year. Hawaiian does not anticipate that the institution of its proposed flights will result in a near-term annual net fuel increase of 10 million gallons or more.
Hawaiian has been given assurance through its fuel suppliers, World Fuel Services in Haneda and Trafigura in Honolulu, that sufficient fuel to operate the proposed flights will be available at both airports. See Exhibit HA-App-3.
(a)
If
the carrier is selected for primary authority, will it accept a condition requiring institution of service by a date specified by the Department? What date should the Department specifY?Hawaiian intends to commence each of its proposed flights to Haneda on or about October 31, 2010 and will accept a condition requiring institution of service by that date.
(b)
If
the carrier is selectedfor backup authority, will it accept a condition that (i) permits it to implement the authority within the first year should the primary carrier withdraw from the market, and (ii) the authority expires at the end of one year should the authority not be activated?Hawaiian is willing to accept backup authority, and it will accept a condition that permits it to implement the authority within the first year should the primary carrier withdraw from the market, and the authority expires at the end of one year should it not be activated.
(c)
If
an applicant is not awarded all of the pairs of slots that it has requested, would the applicant accept partial grant of its request? How would a partial allocation be used, and what would the start-up date be,if
different from above? Also, what is the minimum number of pairs of slots that a carrier will accept?Hawaiian strongly believes that its proposed service would best utilize two (2) of the four (4) daily slot pairs to be allocated in the proceeding. If, however, it is not awarded the two (2) pairs of slots that it requests, it would accept a partial grant of one (1) daily slot pair, which would be used to institute daily HNL-HND service as set forth in Proposal 1 (depart HNL at 1840 (1745 during off-peak season), arrive HND at 2200; depart HND at 2345, arrive HNL at 1220 (1145 during off-peak season)). The proposed schedule for Proposal 1 is set forth in Exhibit HA-App-2. The start-up date for such service would be remain the same as if Hawaiian received its requested two (2) daily slot pairs (October 31, 2010). The minimum number of slot pairs Hawaiian will accept is one (1).
In order of priority and preference, Hawaiian ranks its proposals as follows: 1. Proposal 1: HNL-HND (depart HNL at 1840 (1745 off-peak),
arrive HND at 2200; depart HND at 2345, arrive HNL at 1220 (1145 off-peak»
2. Proposal 2: HNL-HND (depart HNL at 1850 (1755 off-peak), arrive HND at 2210; depart HND at 2355, arrive HNL at 1230 (1155 off-peak»
Hawaiian needs, and is requesting, one (1) slot pair for each Proposal.
For the foregoing reasons, Hawaiian respectfully requests that the Department award it two (2) daily slot pairs and related certificate authority to operate twice-daily combination service between Haneda and Honolulu.
onathan B. Hill J. Parker Erkmann Lynn M. Deavers Dow Lohnes PLLC
1200 New Hampshire Ave., NW Suite 800 Washington, DC 20036 (202) 776-2000 (202) 776-4725 (fax) ;[email protected] [email protected] [email protected]
INDEX OF EXHIBITS
Exhibit Number Description No. of Pages
Exhibit HA-App-1 Route Maps 3 Exhibit HA-App-2 Proposed Schedules, including 14 Winter and Summer Connecting Schedules
Exhibit HA-App-3 Aircraft Seating Charts, Cargo Capacity 2 and Fuel Requirements
Exhibit HA-App-4 Pictures of Hawaiian’s B767 6
and A330 Aircraft
Exhibit HA-App-5 Hawaiian’s Japanese Language Website 16 and Sample Japanese Marketing Materials
Exhibit HA-App-6 Summary of Hawaiian’s Awards, Accolades 5 and Corporate Highlights
HNL HNL HNLHNLHNLHNLHNLHNLHNL OGG OGG OGGOGGOGGOGGOGGOGGOGG
LIH LIH LIHLIHLIHLIHLIHLIHLIH
KOA KOA KOAKOAKOAKOAKOAKOAKOA
SAN SAN SANSANSANSANSANSANSAN
HND HND
HNDHNDHNDHNDHNDHNDHND SFOSFOSFOSFOSFOSFOOAKOAKOAKSFOSFOSFOOAKOAKOAKOAKOAKOAK SM F SM F SM FSM FSM FSM FSM FSM FSM F SJC SJC SJCSJCSJCSJCSJCSJCSJC ITO ITO ITOITOITOITOITOITOITO
LAS LAS LASLASLASLASLASLASLAS LAX LAX LAXLAXLAXLAXLAXLAXLAX PDX PDX PDXPDXPDXPDXPDXPDXPDX PHX PHX PHXPHXPHXPHXPHXPHXPHX PPG PPG PPGPPGPPGPPGPPGPPGPPG PPT PPT PPTPPTPPTPPTPPTPPTPPT SEA SEA SEASEASEASEASEASEASEA
THE PROPOSED HAWAIIAN AIRLINES
HONOLULU – TOKYO NONSTOP SERVICE
WILL PROVIDE PASSENGERS WITH ONLINE SERVICE TO
16 AIRPORTS BEYOND HONOLULU
Source: Exhibit HA-App-2, pages 1-6.
Proposed Current
THE PROPOSED HONOLULU – TOKYO NONSTOP WILL PROVIDE
PASSENGERS WITH 29 NONSTOP–TO –NONSTOP INTRA-JAPAN
INTERLINE CONNECTING OPTIONS BEYOND TOKYO
Note: Map includes Winter Schedule connections. One additional airport is added (MMB) when the summer schedules are used. Source: Exhibit HA-App-2, pages 7-10.
YGJ YGJ YGJYGJYGJYGJYGJYGJYGJ
KIX KIX KIXKIXKIXKIXKIXKIXKIX TKS TKS TKSTKSTKSTKSTKSTKSTKS SHM SHM SHMSHMSHMSHMSHMSHMSHM TAK TAK TAKTAKTAKTAKTAKTAKTAK KCZ KCZ KCZKCZKCZKCZKCZKCZKCZ M YJ M YJ M YJM YJM YJM YJM YJM YJM YJ UBJ UBJ UBJUBJUBJUBJUBJUBJUBJ
KM J KM J KM JKM JKM JKM JKM JKM JKM J NGS NGS NGSNGSNGSNGSNGSNGSNGS TOY TOY TOY TOY TOYTOYTOYTOY TOY KM Q KM Q KM QKM QKM QKM QKM QKM QKM Q HND HND HND HND HNDHNDHNDHND HND To HNL To HNL To HNL To HNL To HNLTo HNLTo HNLTo HNL To HNL AKJ AKJ AKJAKJAKJAKJAKJAKJAKJ
ASJ ASJ ASJASJASJASJASJASJASJ
AXT AXT AXTAXTAXTAXTAXTAXTAXT
CTS CTS CTSCTSCTSCTSCTSCTSCTS
FUK FUK FUKFUKFUKFUKFUKFUKFUK
HIJ HIJ HIJHIJHIJHIJHIJHIJHIJ
HKD HKD HKD HKD HKDHKDHKDHKD HKD HSG HSG HSG HSG HSGHSGHSGHSG HSG ITM ITM ITMITMITMITMITMITMITM IZO IZO IZOIZOIZOIZOIZOIZOIZO KKJ KKJ KKJ KKJ KKJKKJKKJKKJ KKJ KM I KM I KM IKM IKM IKM IKM IKM IKM I KOJ KOJ KOJ KOJ KOJKOJKOJKOJ KOJ M SJ M SJ M SJM SJM SJM SJM SJM SJM SJ OIT OIT OITOITOITOITOITOITOIT
OKA OKA OKAOKAOKAOKAOKAOKAOKA
OKJ OKJ OKJOKJOKJOKJOKJOKJOKJ
Proposed Current
THE PROPOSED HONOLULU – TOKYO NONSTOP
COMBINED ROUTE MAP
Note: Connections beyond HND are interline connections. Source: Exhibit HA-App-2.
# # # # # # # # # # # # # # # # # # # # # # # # # ## # # # # # # # # # # # # # # # # #
### LASLASLASLASLASLASLASLASLAS
SAN SAN SANSANSANSANSANSANSAN SJC
SJC SJCSJCSJCSJCSJCSJCSJC OAKOAKOAKOAKOAKOAKOAKOAKOAK
SFO SFO SFOSFOSFOSFOSFOSFOSFO SM F SM F SM FSM FSM FSM FSM FSM FSM F
LAX LAX LAXLAXLAXLAXLAXLAXLAX
HNL HNL HNLHNLHNLHNLHNLHNLHNL
LIH LIH
LIHLIHLIHLIHLIHLIHLIH OGGOGG OGGOGGOGGOGGOGGOGGOGG KOA KOA KOAKOAKOAKOAKOAKOAKOA
HND HND HNDHNDHNDHNDHNDHNDHND
ITO ITO ITOITOITOITOITOITOITO
PDX PDX PDXPDXPDXPDXPDXPDXPDX PHX PHX PHXPHXPHXPHXPHXPHXPHX PPG PPG PPGPPGPPGPPGPPGPPGPPG PPT PPT PPTPPTPPTPPTPPTPPTPPT SEA SEA SEASEASEASEASEASEASEA
Proposed Current
HAWAIIAN AIRLINES’ PROPOSED HNL – HND SERVICE
Boeing 767-300/Airbus 330 Aircraft
Summer 8:20
2200 +1
1745
TOKYO
(HND)
HONOLULU
(HNL)
Summer 7:352345
1220
Winter 9:15 Winter 7:002345
1145
HA 457 Daily HA 458 Daily2200 +1
1840
Note: All Times Local.
Season Elapsed Time
Flight Freq/Wk
HAWAIIAN AIRLINES’ PROPOSED HNL – HND SERVICE
Boeing 767-300/Airbus 330 Aircraft
2210 +1
1755
TOKYO
(HND)
HONOLULU
(HNL)
2355
1230
2355
1155
HA 459 Daily HA 460 Daily2210 +1
1850
Note: All Times Local.
Flight Freq/Wk
Proposal 2
Summer 8:20 Summer 7:35 Winter 9:15 Winter 7:00 Season Elapsed TimeHAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
ONLINE CONNECTIONS AT HONOLULU FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Winter Schedule)
PPT PPG PHX OAK SMF SFO LAX SJC SAN SEA PDX LAS ITO LIH OGG KOA Flight Origin HNL Arrival HNLDepart Destination Flight
482 466 35 47 19 11 1 43 15 21 25 7 301 190 335 189 0515 0530 1135 1150 1200 1210 1215 1230 1310 1330 1405 1440 1536 1646 1650 1655 HND HND 1745 1755 457 459 763 763 763 763 763 763 763 763 763 763 763 763 717 717 717 717 763/A330 763/A330 Elapsed Time HND Arrive 2200 +1 2210 +1 Departure Time 2345 2320 0805 0830 0830 0850 0835 0900 0915 0920 1015 1030 1447 1616 1616 1613 Eqpt Days of Operation 6 1 5 1234567 1234567 1234567 1234567 1234567 1 345 7 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567
Westbound/1
27:15 26:40 21:55 20:30 20:30 20:10 20:25 20:00 19:45 19:40 18:45 18:30 12:13 10:54 10:54 10:57 9:15 9:15Note: All times local.
1/ Free stopovers will be available for all markets.
HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
ONLINE CONNECTIONS AT HONOLULU FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Winter Schedule)
1320 1325 1335 1338 1340 1345 1345 1350 1355 1400 1410 1440 1505 1535 1535 1605 1705 Flight Origin HNL Arrival HNLDepart Destination Flight
2040 1418 2035 1417 2045 1423 2045 1435 2100 2120 1449 2215 2359 2315 2300 2145 2130 16 302 48 576 12 373 20 348 44 2 506 22 36 18 26 481 465 HND HND 2345 2355 458 460 763/330 763/330 763 717 763 717 763 717 763 717 763 763 717 763 763 763 763 763 763 Elapsed Time 7:00 7:00 13:55 9:23 13:40 9:22 13:50 9:28 13:50 9:40 14:05 14:25 9:54 15:20 16:04 16:20 16:05 16:50 17:35 Destination Arrive 1145 1155 Departure Time SAN ITO OAK OGG SFO LIH SMF KOA SJC LAX OGG SEA PHX LAS PDX PPT PPG Eqpt Days of Operation 1234567 1234567 1234567 1234567 1234567 567 1234567 1234567 1234567 1234567 234 67 1234567 1234567 1234567 1234567 1234567 1234567 5 4 7
Eastbound/1
Note: All times local.
1/ Free stopovers will be available for all markets.
HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
ONLINE CONNECTIONS AT HONOLULU FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Summer Schedule)
PPT PPG OAK SFO SMF SJC PHX SAN SEA PDX LAX LAS LIH ITO KOA LIH OGG Flight Origin HNL Arrival HNLDepart Destination Flight
482 466 47 11 19 43 35 15 21 25 3 7 190 263 189 192 543 0515 0535 1105 1115 1130 1130 1155 1215 1225 1310 1315 1345 1646 1701 1710 1725 1745 HND HND 1840 1850 457 459 763 763 763 763 763 763 763 763 763 763 763 763 717 717 717 717 717 763/A330 763/A330 Elapsed Time HND Arrive 2200+1 2210+1 Departure Time 2345 2320 0855 0855 0855 0900 0815 0930 0920 1015 1045 1030 1616 1612 1628 1655 1711 Eqpt Days of Operation 7 1 5 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 567 1234567 1234567 1234567
Westbound/1
27:15 26:40 21:05 21:05 21:05 21:00 21:45 20:30 20:40 19:45 19:15 19:30 10:44 10:48 10:32 10:05 9:59 8:20 8:20Note: All times local.
1/ Free stopovers will be available for all markets.
HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
ONLINE CONNECTIONS AT HONOLULU FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Summer Schedule)
1350 1355 1410 1440 1448 1500 1515 1605 1700 2230 2250 Flight Origin HNL Arrival HNLDepart Destination Flight
1435 1433 1449 2310 1541 2330 2359 2145 2125 0655 0720 348 373 506 26 260 18 36 481 465 4 28 HND HND 2345 2355 458 460 763/330 763/330 717 717 717 763 717 763 763 763 763 763 763 Elapsed Time 7:35 7:35 9:50 9:48 9:54 15:15 10:46 15:35 16:04 16:50 17:30 23:00 23:25 Destination Arrive 1220 1230 Departure Time KOA LIH OGG PDX ITO LAS PHX PPT PPG LAX SEA Eqpt Days of Operation 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 6 4 7 1234567 1 56
Eastbound/1
Note: All times local.
1/ Free stopovers will be available for all markets.
HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
INTERLINE CONNECTIONS AT TOKYO FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Winter Schedule)
HNL HNL Flight Origin HND Arrival HNDDepart Destination Flight 457 459 2200+1 2210+1 0625 0625 0625 0625 0625 0635 0635 0640 0640 0640 0640 0645 0645 0650 0650 0650 0655 0655 0700 0700 0710 0720 0720 0725 0725 0725 0725 0725 0730 0730 0730 0735 0735 0735 0735 0735 0740 0740 0740 FUK ITM KIX KIX OKA OKA UBJ CTS HKD KMI OKA CTS CTS KOJ NGS TOY HIJ HIJ ITM ITM YGJ KMQ TKS AKJ KIX KIX MYJ MYJ FUK KMI UBJ HSG IZO KKJ KKJ OKJ AKJ AXT TAK 981 101 173 173 901 991 691 4711 81 3751 993 11 503 619 3731 881 671 1601 13 13 811 1273 1431 1103 141 141 583 583 309 1883 1643 451 1663 73 3873 1681 31 1261 531 763/330 763/330 772 777 73H M90 767 735 320 763 735 734 767 763 777 767 734 767 767 AB6 767 772 738 767 AB6 AB6 767 767 320 767 AB6 73H 73H 320 73H 320 320 734 763 AB6 767 Elapsed Time Destination Arrive 0815 0735 0745 0745 0915 0930 0820 0810 0800 0835 0930 0815 0820 0845 0855 0750 0820 0825 0810 0810 0830 0830 0845 0910 0840 0840 0855 0855 0930 0925 0920 0935 0910 0915 0925 0900 0920 0855 0900 Departure Time 1745 1755 Eqpt Days of Operation 1234567 1234567 1234567 1234567 2 4 7 1 3 56 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 7 123456 1234567 1234567 1234567 1234567 2 4 6 1 3 5 7 7 123456 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567
Westbound
HA HA NH JL JL JL JL NH NH NH HD NH NH HD JL NH NH NH NH JL NH NH NH JL JL JL NH NH NH NH JL JL JL NH JL 7G NH JL HD JL NH Carrier 9:15 9:15 19:20 18:40 18:50 18:50 20:20 20:35 19:25 19:15 19:05 19:40 20:35 19:20 19:25 19:50 20:00 18:55 19:25 19:30 19:15 19:15 19:35 19:35 19:50 20:15 19:45 19:45 20:00 20:00 20:35 20:30 20:25 20:40 20:15 20:20 20:30 20:05 20:25 20:00 20:05Flight Origin
HND Arrival
HND
Depart Destination Flight
0745 0750 0750 0755 0800 0800 0805 0805 0805 0815 0815 0830 0835 0835 0840 0845 0850 OKJ HKD KMJ MSJ KOJ OIT NGS OIT TAK KKJ KMJ MYJ ASJ KCZ KMQ SHM AXT 651 1161 3711 1225 1863 1783 1841 191 1403 371 1801 1461 1953 561 751 1381 873 320 767 734 73H 777 AB6 M90 738 M90 73H AB6 767 M81 767 767 M81 767 Elapsed Time Destination Arrive 0905 0915 0945 0920 1000 0950 1010 0950 0930 1005 1015 1010 1110 1005 0945 1005 0955
Assumptions: Minimum connect time at HND = 2 hours. Includes only points with roundtrip connections. Includes only points in Japan. Does not include Westbound connections leaving after 0900. All times local.
Source: Official Airline Guide, schedules for the week of February 8-14, 2010 (February 2010 Max Edition) and Proposed HA HND Schedules.
Departure Time Eqpt Days of Operation 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567
Westbound
Carrier NH JL NH JL JL JL JL NH JL JL JL JL JL NH NH JL NH 20:10 20:20 20:50 20:25 21:05 20:55 21:15 20:55 20:35 21:10 21:20 21:15 22:15 21:10 20:50 21:10 21:00HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
INTERLINE CONNECTIONS AT TOKYO FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Winter Schedule)
HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
INTERLINE CONNECTIONS AT TOKYO FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Winter Schedule)
MYJ KCZ KIX TKS OIT KMI HSG TAK TAK SHM OKJ NGS NGS KMJ TOY KIX IZO HIJ HIJ MSJ HIJ UBJ OKJ UBJ UBJ ASJ CTS KIX KIX KMQ KKJ HKD AXT MYJ MYJ OKA AKJ Flight Origin HND Arrival HNDDepart Destination Flight
1472 1490 188 1442 1794 1892 456 1414 540 1386 1688 670 1854 1816 892 28 1672 686 686 1226 1620 1648 660 700 700 1958 76 148 148 760 88 1170 1268 598 598 922 38 1950 1950 1955 1955 1955 1955 1955 2020 2020 2025 2025 2025 2030 2035 2035 2040 2040 2040 2040 2050 2050 2050 2055 2055 2055 2100 2100 2100 2100 2100 2105 2105 2105 2105 2105 2115 2120 AB6 734 767 AB6 AB6 73H 320 767 767 M81 734 772 AB6 AB6 767 320 73H 767 772 M90 AB6 73H 738 320 767 M81 744 737 737 767 320 767 73H 767 772 777 763 Elapsed Time HNL Arrive Departure Time 1835 1840 1845 1845 1830 1825 1825 1910 1910 1920 1915 1855 1855 1905 1930 1930 1920 1920 1920 1930 1935 1925 1940 1930 1930 1900 1920 1945 1945 1955 1930 1935 1950 1945 1945 1900 1935 Eqpt Days of Operation 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 123 6 45 7 1234567 1234567 1234567 1234567 123 6 45 7 1234567 1234567 2 4 6 1 3 5 7 1234567 1234567 1234567 1234567 1234 67 5 1234567 1234567
Eastbound
JL JL JL JL JL JL NH JL NH JL JL NH JL JL NH 7G JL NH NH JL JL JL NH NH NH JL NH NH NH NH 7G JL JL NH NH JL HD Carrier 12:10 12:05 12:00 12:00 12:15 12:20 12:20 11:35 11:35 11:25 11:30 11:50 11:50 11:40 11:15 11:15 11:25 11:25 11:25 11:15 11:10 11:20 11:05 11:15 11:15 11:45 11:25 11:00 11:00 10:50 11:15 11:10 10:55 11:00 11:00 11:45 11:10HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
INTERLINE CONNECTIONS AT TOKYO FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Winter Schedule)
FUK FUK YGJ ITM KMQ KOJ KMJ CTS ITM KOJ KMI CTS Flight Origin HND Arrival HNDDepart Destination Flight
342 270 820 138 1282 1878 650 98 40 3782 618 540 2120 2120 2120 2125 2125 2125 2125 2130 2130 2130 2135 2140 HNL HNL 2345 2355 458 460 777 772 738 777 767 AB6 320 735 773 734 320 773 763/330 763/330 Elapsed Time HNL Arrive 1145 1155 Departure Time 1945 1950 2000 2015 2015 1945 1950 1950 2020 1950 2000 2000 Eqpt Days of Operation 1234567 1234 67 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567
Eastbound
JL NH NH JL JL JL NH HD NH NH NH JL Carrier 11:00 10:55 10:45 10:30 10:30 11:00 10:55 10:55 10:25 10:55 10:45 10:45 7:00 7:00Assumptions: Minimum connect time at HND = 2 hours. Includes only points with roundtrip connections. Includes only points in Japan. Eastbound maximum connect time at HND = 4 hours. All times local.
HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
INTERLINE CONNECTIONS AT TOKYO FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Summer Schedule)
HNL HNL Flight Origin HND Arrival HNDDepart Destination Flight 457 459 2200+1 2210+1 0625 0625 0630 0630 0630 0635 0635 0635 0635 0640 0640 0640 0645 0650 0650 0655 0655 0655 0700 0700 0710 0720 0720 0725 0725 0725 0725 0730 0730 0730 0730 0735 0735 0735 0735 0740 0740 0740 0745 OKA OKA CTS HKD ITM CTS FUK KIX UBJ HKD KMI NGS CTS KOJ TOY HIJ HIJ MMB ITM MMB YGJ KMQ TKS FUK KIX KIX MYJ AKJ KMI OKJ UBJ HKD HSG KKJ NGS AKJ AKJ TAK OKJ 901 991 4711 4781 101 503 981 173 691 81 3751 3731 11 619 881 671 1601 71 13 4771 811 1273 1431 309 141 141 583 4731 1883 1681 1643 1161 451 73 1841 1103 31 531 651 763/330 763/330 767 735 763 735 777 777 772 M90 320 735 734 734 763 767 767 767 767 735 772 735 738 773 AB6 777 767 767 767 763 73H 734 73H 767 320 320 AB6 AB6 763 767 320 Elapsed Time Destination Arrive 0855 0905 0800 0750 0735 0810 0815 0755 0815 0800 0835 0845 0815 0835 0750 0815 0820 0835 0805 0840 0825 0820 0835 0910 0840 0840 0845 0910 0910 0845 0905 0855 0925 0915 0925 0915 0920 0900 0900 Departure Time 1840 1850 Eqpt Days of Operation 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 2 4 6 1 3 5 7 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567
Westbound
HA HA JL NH NH NH JL JL NH JL NH HD NH NH HD NH NH NH JL HD NH NH NH JL JL JL NH NH NH NH JL JL JL JL NH 7G JL JL HD NH NH Carrier 8:20 8:20 19:05 19:15 18:10 18:00 17:45 18:20 18:25 18:05 18:25 18:10 18:45 18:55 18:25 18:45 18:00 18:25 18:30 18:45 18:15 18:50 18:35 18:30 18:45 19:20 18:50 18:50 18:55 19:20 19:20 18:55 19:15 19:05 19:35 19:25 19:35 19:25 19:30 19:10 19:10Flight Origin
HND Arrival
HND
Depart Destination Flight
0750 0750 0750 0755 0755 0805 0805 0805 0815 0815 0815 0830 0830 0835 0840 0845 0850 AXT KMJ TAK MMB MSJ KOJ OIT OIT IZO KKJ KMJ ASJ SHM KCZ KMQ MYJ AXT 1261 3711 1403 1183 1225 1863 1783 191 1663 371 1801 1953 1381 561 751 1461 873 AB6 734 AB6 M90 M81 777 767 320 M90 73H AB6 M81 M81 767 767 767 320 Elapsed Time Destination Arrive 0855 0945 0910 0945 0915 1000 0940 0940 0945 1005 1000 1050 0945 0955 0940 1010 0955
Assumptions: Minimum connect time at HND = 2 hours. Includes only points with roundtrip connections. Includes only points in Japan. Does not include Westbound connections leaving after 0900. All times local.
Source: Official Airline Guide, schedules for the week of July 12-18, 2010 (February 2010 Max Edition) and Proposed HA HND Schedules.
Departure Time Eqpt Days of Operation 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567
Westbound
Carrier JL NH JL JL JL JL JL NH JL JL JL JL JL NH NH JL NH 19:05 19:55 19:20 19:55 19:25 20:10 19:50 19:50 19:55 20:15 20:10 21:00 19:55 20:05 19:50 20:20 20:05HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
INTERLINE CONNECTIONS AT TOKYO FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Summer Schedule)
HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
INTERLINE CONNECTIONS AT TOKYO FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Summer Schedule)
KCZ KIX OIT HSG TKS OKJ SHM KMI TAK TAK KMJ NGS NGS TOY KIX IZO HIJ MSJ UBJ MMB CTS UBJ HIJ ASJ KIX KIX MYJ OKJ KKJ AXT KKJ KMQ OKA HKD AKJ KOJ FUK Flight Origin HND Arrival HNDDepart Destination Flight
1490 188 1794 456 1442 1688 1386 1892 1414 540 1816 1854 670 892 28 1672 686 1226 1648 4778 76 700 1620 1958 148 148 598 660 88 1268 3888 760 922 1170 38 1878 342 1945 1955 1955 1955 2010 2010 2020 2020 2025 2025 2035 2035 2035 2035 2040 2040 2040 2045 2050 2050 2055 2055 2100 2100 2100 2100 2100 2100 2105 2105 2105 2110 2115 2115 2120 2120 2125 734 767 AB6 320 AB6 734 M81 73H 767 767 AB6 AB6 772 767 320 73H 767 M81 73H 735 744 320 AB6 M81 737 737 767 738 320 AB6 320 767 744 767 763 AB6 777 Elapsed Time HNL Arrive Departure Time 1830 1845 1835 1815 1900 1855 1915 1845 1915 1910 1905 1855 1855 1930 1930 1920 1915 1925 1925 1900 1920 1920 1940 1855 1945 1945 1935 1940 1930 1955 1925 2000 1855 1950 1935 1940 1950 Eqpt Days of Operation 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 2 4 6 1 3 5 7 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567
Eastbound
JL JL JL NH JL JL JL JL JL NH JL JL NH NH 7G JL NH JL JL NH NH NH JL JL NH NH NH NH 7G JL NH NH JL JL HD JL JL Carrier 12:50 12:35 12:45 13:05 12:20 12:25 12:05 12:35 12:05 12:10 12:15 12:25 12:25 11:50 11:50 12:00 12:05 11:55 11:55 12:20 12:00 12:00 11:40 12:25 11:35 11:35 11:45 11:40 11:50 11:25 11:55 11:20 12:25 11:30 11:45 11:40 11:30HAWAIIAN AIRLINES’ ROUNDTRIP NONSTOP-TO-NONSTOP
INTERLINE CONNECTIONS AT TOKYO FOR PROPOSED
HONOLULU – TOKYO SERVICE
(Summer Schedule)
KMQ FUK KMJ YGJ CTS ITM CTS KOJ ITM KMI AKJ Flight Origin HND Arrival HNDDepart Destination Flight
1282 270 650 820 98 138 540 3782 40 618 4738 2125 2125 2125 2125 2130 2130 2130 2130 2135 2140 2145 HNL HNL 2345 2355 458 460 767 773 320 738 735 777 773 734 773 320 763 763/330 763/330 Elapsed Time HNL Arrive 1220 1230 Departure Time 2015 1945 1945 2000 1950 2020 2000 1950 2020 2000 2000 Eqpt Days of Operation 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567 1234567
Eastbound
JL NH NH NH HD JL JL NH NH NH NH Carrier 11:05 11:35 11:35 11:20 11:30 11:00 11:20 11:30 11:00 11:20 11:20 7:35 7:35Assumptions: Minimum connect time at HND = 2 hours. Includes only points with roundtrip connections. Includes only points in Japan. Does not include Westbound connections leaving after 0900. All times local.
Hawaiian’s B767-300 ER Aircraft Seating Diagram
Seats Available
Business Class “J” Seats: 18* Economy “Y” Seats: 246*
Total Seats: 264*
Estimated Cargo Capacity 29,800 lbs. per flight
Estimated Fuel Required 10,155,000 per year**
Hawaiian has spoken with its fuel supplier, which has stated that sufficient fuel will be available at both HNL and HND for Hawaiian’s proposed services.
All aircraft to be used for the proposed services will be compliant with FAR-36.
* 1 Business Class seat and 5 Economy seats will be blocked for cockpit and cabin crews on all flights due to extended range operations, resulting in 258 total available seats on each flight.
** Because aircraft for proposed services will be taken from aircraft already on hand or on order, the proposals will not result in an annual net increase in near-term fuel consumption of 10,000,000 gallons or more.
Hawaiian’s A330 Aircraft Seating Diagram
Seats Available
Business Class “J” Seats: 18 Economy “Y” Seats: 276
Total Seats: 294*
Estimated Cargo Capacity 21,160 lbs. per flight
Estimated Fuel Required 11,500,000 per year**
Hawaiian has spoken with its fuel supplier, which has stated that sufficient fuel will be available at both HNL and HND for Hawaiian’s proposed services.
All aircraft to be used for the proposed services will be compliant with FAR-36.
* Cockpit and cabin crews will use the Lower Deck Crew Rest Module on all flights due to extended range operations; as a result, all 294 total seats will be available on each flight.
** Because aircraft for proposed services will be taken from aircraft already on hand or on order, the proposals will not result in an annual net increase in near-term fuel consumption of 10,000,000 gallons or more.
Hawaiian’s Japanese Language Website
& Sample Japanese Marketing Materials
ハワイアン航空は今年、創立８０周年を迎えることができました。米国で定時出発率Ｎｏ.１を誇り、全便ボーイング機材によ る安全で快適な空の旅で皆様をネイバーアイランドへご案内しております。現在、ハワイアン航空はハワイ島内以外にも、 米国西海岸、南太平洋タヒチ、マニラ、サモア、シドニーへと就航しております。 ぜひ、この機会にファーストクラスをご利用ください。優先搭乗に加え、空港ではラウンジをご利用できますので、出発まで 快適にお過ごしいただけます。また、機内ではグアバジュース、コナコーヒーはもちろん、アルコールも無料でご提供して おります。 ８０周年記念としてファーストクラス航空券を２００９年１１月２０日∼１２月２５日までにご購入のお客様２０名様へ抽選にて スペシャルマウスパッドをプレゼントいたします。なお、当選は発送をもって代えさせていただきますので、予めご了承くだ さい。 航空券購入日 航空券番号（13桁／例：1731234567890）* 予約番号（6文字／例：ABCDEF）* 搭乗予定日 予約便名 お名前 平日日中連絡先 メールアドレス メールアドレス (確認のため再度入力) 1 / 2 2010/02/09 13:37
アパート・マンション名 ＊航空券番号もしくは予約番号は必ずご入力ください。この入力がない場合にはお客様の情報を確認することができませ ん。また、ご搭乗済みの場合は、予約番号から過去のデータを取り出せませんので、航空券番号（E-Ticket Number）が 必ず必要となります。 ※なお、応募いただきました個人情報につきましては、ハワイアン航空日本地区にて管理し、キャンペーンの目的のみに 使用します。 法令などにより開示を求められた場合を除き、個人情報をご本人の同意を得ることなくキャンペーン業務に関 与する者以外の第三者に開示することはありません。
Copyright (C) 2009 Hawaiian Airlines, Japan. All Rights Rese
対象期間中の発券冊数に応じ航空券や豪華賞品がもらえるチャンスです！HA便の予約・発券は、ぜひAXESSをご利用ください。 ＊航空券のご利用には各種条件があります。 詳細は当選者にご案内します。 7位∼9位：コナビールセット 1位：ハワイアン航空エコノミークラス 往復航空券(2名様） 2位：ハワイアン航空エコノミークラス 往復航空券(1名様） 3位∼6位：KUA‘AINAお食事券 10位ハワイアン航空マグカップセット 実施期間 ２００９年１１月９日（月）∼１２月３１日（木）発券分 対象店舗 ＡＸＥＳＳ端末を設置しているすべての旅行会社 対象記録 上記期間中にHAプレートで発券されたPNR （*）：ＡＸＥＳＳで予約・発券済みであることが条件です。 応募方法 特別な応募手続きは必要ありません。弊社にて集計を行います。 発表 賞品の発送をもって発表に代えさせていただきます。 当キャンペーンにて収集した個人情報は、アクセス国際ネットワーク、およびハワイアン航空の個人情報取扱い方針の もと、キャンペーンのみに利用し、お客さまの個人情報を第三者へ開示または 提供することはありません。 キャンペーンの詳細はＡＸＥＳＳ情報Ｗｅｂ〔コンテンツID：CNA0002870〕でもご確認いただけます。 お問い合わせは、アクセス国際ネットワーク・セールスまでお気軽に！ 東京：03-5460-7040 大阪：06-6346-1295 名古屋：052-243-7222 福岡：092-263-3478 札幌：011-242-5931
Summary of Hawaiian’s Awards, Accolades and Corporate Highlights
April 6, 2009
Hawaiian Ranks #1 in National Airline Quality Rating
Hawaiian Airlines was named the nation’s top-ranked carrier for service quality in 2008 in the 19th
Annual Airline Quality Rating. The nationally recognized AQR study came to this conclusion after evaluating the service performance of 17 of the nation’s top airlines using 15 elements that are important to consumers when assessing the quality of airline service.
February 9, 2009
Hawaiian is Nation’s Most On-Time Airline for 5th Straight Year
Hawaiian Airlines extended its remarkable streak of punctuality for a fifth consecutive year in 2008, topping all other carriers in on-time performance at 90 percent, as reported by the U.S. DOT’s Air Travel Consumer Report. Hawaiian barely lost out on the nation’s top ranking for fewest misplaced bags, breaking a streak of three straight years in which it led the nation in delivering bags to customers.
October 28, 2008
Condé Nast Readers Give High Marks to Hawaiian’s Service
Hawaiian Airlines is the top-rated airline serving Hawaii and the fourth highest ranked airline nationwide, according to the 2008 Readers’ Choice Survey by Condé Nast Traveler magazine. Hawaiian’s signature ‘Hawaii Starts Here’ inflight service resonated with travelers to the islands.
May 29, 2008
Hana Hou! Magazine Wins Top Travel Awards From Western Publications Association
Hana Hou!, the inflight magazine for Hawaiian Airlines, received the 2008 Maggie Award for Best Travel/In-Transit Consumer magazine. Hana Hou!’s August/September 2007 issue focusing on Hawaiian family values earned the honor. Known as the “the Oscars of the magazine industry,” the Maggies recognize excellence in consumer and trade publications for print and online media.
February 5, 2008
Hawaiian Marks 4th Year as Nation’s Most Punctual Airline, 3rd Year at #1 for Baggage Service
Hawaiian Airlines’ consistent leadership in customer service was reinforced by the U.S. DOT’s Air Travel Consumer Report for 2007, ranking as the nation’s top airline for both on-time performance and baggage service. This marked Hawaiian’s fourth straight year as the top on-time carrier, and third straight year as the nation’s leader in baggage service.
October 24, 2007
Hawaiian’s First Class Service Earns Top Marks from Business Travelers
Hawaiian’s First Class service proved to be a favorite of business travelers receiving the highest ratings in four of the six categories judged by Condé Nast Traveler in its 10th Annual Business Travel Awards. Hawaiian received the single-highest score in any category for its cabin service, and this was the fourth year of the past five that its First Class food and beverage service was the highest rated of all airlines.
August 8, 2007
Hawaiian Rated Hawaii’s Best for 9th Straight Year – Travel + Leisure
Reflecting its excellence in service, Hawaiian Airlines was ranked as the nation’s top airline serving Hawaii in Travel + Leisure’s 2007 World’s Best Awards. It marked the ninth straight year that Hawaiian has earned the honor, which resulted from Travel + Leisure inviting its readers to rate airlines based on cabin comfort, food, inflight service, customer service, and value. Hawaiian ranked third nationally.
Service Awards announced by Travel + Leisure magazine. The award was just the latest national honor earned by Hawaiian. The July issue of Consumer Reports gave Hawaiian a “Best Buy” rating for offering the “best combination of service and price.” Hawaiian was one of only four airlines nationally and the only airline serving Hawaii to earn the “Best Buy” rating.
April 2, 2007
Hawaiian #1 in Nationwide Airline Quality Study
Hawaiian Airlines was named the nation’s top-performing airline for 2006 in the 17th Annual Airline
Quality Rating. The comprehensive study evaluated the nation’s 18 largest carriers using a weighted average of 15 elements in four major areas important to customers when judging quality airline service. This was the first year that Hawaiian was included in the AQR study.
February 7, 2007
Hawaiian Ranks #1 in 2006 for On-Time Performance, Baggage Handling
Hawaiian Airlines led the nation’s carriers in service performance for travelers in 2006, ranking #1 in both on-time performance and baggage handling, third in fewest oversales, and fourth in fewest flight cancellations, according to the U.S. DOT’s Air Travel Consumer Report. This marked Hawaiian’s third straight year leading the nation in on-time performance and second straight year in baggage handling.
November 13, 2006
Hawaiian Rated Tops For Hawaii by Condé Nast Traveler – Third Straight Year
Hawaiian Airlines is the top-rated carrier serving Hawaii, according to the results of Condé Nast Traveler’s 2006 Readers’ Choice Survey. The magazine’s readers presented Hawaiian with this distinction for the third straight year. Hawaiian also ranked as the third highest airline nationally.
September 21, 2006
Hawaiian Wins International Award for Inflight Entertainment
A commitment to highlighting Hawaii’s culture, people and natural beauty paid off for Hawaiian Airlines, as the carrier’s inflight video entertainment won a prestigious international award at the 18th Annual
Avion Awards. Hawaiian earned top honors for “Best Entertainment for Main Screen” in the small fleet category. More than 160 total entries from 42 airlines worldwide were submitted.
August 21, 2006
Travel + Leisure Ranks Hawaiian Airlines Tops for Hawaii
Readers of Travel + Leisure have again recognized Hawaiian Airlines as their carrier of choice to Hawaii in the magazine’s World’s Best Awards for 2006. For the eighth straight year, Hawaiian was the top-rated airline serving Hawaii. Hawaiian was the sixth-highest rated airline nationally and the only airline serving Hawaii among the top 10.
June 19, 2006
Hawaiian Airlines Named Hawaii’s Best by Travel + Leisure
In another testament to its award-winning service, Hawaiian Airlines was ranked as the nation’s top airline serving Hawaii in the 2006 World’s Best Service Awards announced by Travel + Leisure. Hawaiian was ranked as the fifth highest rated airline nationally.
ranking in three categories: on-time performance, baggage handling, and fewest flight cancellations. As reported in the U.S. DOT’s Air Travel Consumer Report, Hawaiian flights arrived on schedule an average of 95.1 percent during the year, exceeding the industry average by 17.7 percentage points. This marked the second consecutive year Hawaiian earned the DOT’s top overall scores for service excellence.
January 4, 2006
Two Years and Counting – Hawaiian Airlines #1 On-Time
Hawaiian Airlines continued its successful run in January as the nation’s #1 on-time airline for the 25th consecutive month, with 95.2 percent of its flights arriving as scheduled. According to the U.S. DOT’s Air Travel Consumer Report, Hawaiian has been America’s most punctual airline since November 2003, when the airline began voluntarily reporting its service performance statistics to the DOT.
November 16, 2005
National Surveys Rank Hawaiian Highest of Domestic Airlines Serving Hawaii
Two different consumer surveys issued this month on the service quality of domestic airlines have both ranked Hawaiian Airlines as the top carrier serving Hawaii. Condé Nast Traveler published its 2005 Readers’ Choice Awards reporting the opinions of 28,000 survey respondents. Zagat Survey, the world’s leading provider of survey-based travel information issued its findings from more than 5,000 travelers.
October 19, 2005
Business Travelers Rank Hawaiian #1 for First Class Meals
Condé Nast Traveler’s Business Travel Awards for 2005 have ranked Hawaiian Airlines as offering the best meals in premium class nationwide. Hawaiian’s menus are designed by Maui-based Chef Beverly Gannon, co-founder of the internationally recognized Hawaii Regional Cuisine. This marks the second time in three years Hawaiian’s First Class meal service has earned Condé Nast’s highest ranking.
July 20, 2005
Hawaiian’s Turnaround Earns Worldwide Aviation Award
Hawaiian Airlines earned international acclaim at the 2005 Airline Strategy Awards in London, winning the prestigious Finance Award in recognition of its successful restructuring over the past three years. Hawaiian’s turnaround saw the company go from record-breaking losses in 2002 to profitability in 2003 and 2004, while maintaining its commitment to creditors, suppliers, pension funds, and employees.
February 3, 2005
America’s Best Airline? DOT Confirms Hawaiian Airlines as America’s Most Reliable in 2004
The U.S. DOT issued its final Air Travel Consumer Report for 2004 showing that Hawaiian Airlines was the nation’s best-performing carrier for service quality. Hawaiian’s on-time performance averaged 93.9 percent during the year and led the industry each month. Hawaiian also ranked second overall in the airline industry for baggage handling and oversales.
December 4, 2004
Hawaiian Airlines Marks a Full Year as America’s Most Punctual Airline
With a 95.3 percent on-time performance in October, Hawaiian Airlines completed its 12th straight month
as the nation’s leader in this category, as reported by the U.S. DOT’s Air Travel Consumer Report. Hawaiian attained its industry-leading status by completely reforming its operations, improving how passengers were boarded, how bags were loaded, and how aircraft were cleaned and catered.
2004 asked their readership to rate domestic airlines in four categories: ticketing/ground services, cabin comfort, cabin service, and entertainment options. Hawaiian improved its standing nationally by five places, having been ranked 10th overall the previous year.
October 5, 2004
Hawaiian Airlines – America’s Best Airline
Hawaiian Airlines ranked #1 for on-time performance, best baggage handling, and fewest flight cancellations in August 2003 among all airlines nationwide, according to the U.S. DOT’s Air Travel Consumer Report. Hawaiian had 95.5 percent of its flights arrive as scheduled during August. For the three-month peak summer travel season Hawaiian averaged 95.9 percent record of punctuality, by far the best three months of service that any airline has ever recorded.
September 29, 2004
Hawaiian’s Inflight Entertainment Earns International Honors
Hawaiian Airlines’ inflight entertainment program was recognized internationally with an impressive
showing at the 16th Annual Avion Awards in Seattle. Hawaiian was named First Runner-Up for “Best
Video Magazine Style Program” and Second Runner-Up for “Best Inflight Audio Entertainment.” Hawaiian’s inflight entertainment highlights Hawaii’s culture, traditions, people, music, and places.
July 15, 2004
Hawaiian Airlines is Hawaii’s Best – Travel + Leisure Magazine
Readers of Travel + Leisure magazine have ranked Hawaiian higher than any other airline serving Hawaii in the category of “Best Domestic Airline” for the 2004 World’s Best Awards. Readers rated the airlines based on cabin comfort, food, inflight service, customer service, and value. Hawaiian ranked fifth overall among airlines nationwide.
February 4, 2004
Hawaiian Airlines Finishes 2003 as Nation’s #1 for On-Time Service
Based on available industry data, Hawaiian finished 2003 with the best on-time performance of the top carriers reporting their results to the U.S. DOT. Hawaiian’s successful on-time service was enhanced in January 2003 when numerous “above and below wing” recommendations by front-line employees and management were implemented and collectively resulted in high flight schedule reliability.
December 18, 2003
Hawaiian Airlines is Nation’s #1 for On-Time Service
Through the first 10 months of 2003, Hawaiian Airlines was the nation’s #1 carrier for on-time service with 92.1 percent of its flights arriving on schedule. The figures were reached by QMark Research & Polling, which conducted a year-to-date industry analysis through October in preparation for Hawaiian’s voluntary filing of statistical reporting to the DOT for its monthly Air Travel Consumer Report.
October 21, 2003
Hawaiian Airlines Rated #1 for Meals and Cabin Service
Condé Nast Traveler has rated Hawaiian as the nation’s leading carrier for superior meals and cabin service as part of its sixth annual Business Travel Awards. In reviewing Hawaiian, the magazine
commented, “The big surprise is Hawaiian Airlines, which receives higher scores for Food/Beverages and Cabin Service than any other major.” Hawaiian ranked as the fifth-best airline overall.
determined by magazine subscribers completing a questionnaire in the first quarter of the year.
July 14, 2003
Hawaiian Airlines Named Fifth Best U.S. Airline for Service by Travel + Leisure Magazine
Travel + Leisure published its seventh annual World’s Best Service Readers’ Survey for 2003, showing that Hawaiian is the top-ranked carrier serving Hawaii and the fifth highest rated airline overall in providing service to customers. The magazine noted that readers agree the single biggest factor for companies making the list is their people.
April 30, 2003
Hawaiian Airlines Wins National Promotion Award for Lilo & Stitch
Disney’s blockbuster animated film, Lilo & Stitch, was also a winner for Hawaiian Airlines, as the company was honored with a “Reggie Award” for its marketing campaign as the movie’s exclusive domestic airline partner. The Reggie Awards, whose name is derived from “cash register” are to marketing promotions what the Oscars are to movies, rewarding excellence in planning, creativity, and execution. Hawaiian earned a Silver Reggie for its Lilo-themed campaign.
November 25, 2002
Hawaiian Airlines Honored for Corporate Philanthropy in 2002
Hawaiian Airlines was recognized on National Philanthropy Day as Hawaii’s Outstanding Corporation in 2002 for its commitment to giving back to the community. Hawaiian was nominated by the Honolulu Symphony, which has benefited from the airline’s support for the past four years. Hawaiian annually sponsors more than 30 organizations, including Bishop Museum, Boys & Girls Club of Hawaii, Honolulu Theatre for Youth, and the Merrie Monarch Festival.
March 26, 2002
Hawaiian Airlines Receives 2002 Governor’s Kilohana Award for “Sharing Aloha” Project Hosting New York City Rescue Workers
Hawaiian Airlines was honored with a Governor’s Kilohana Award recognizing the company’s
employees for outstanding volunteerism in the “Sharing Aloha” project, the state’s hosting of New York rescue workers and families in December 2001. Hawaiian is the first company to receive the award in the business category, which was added this year. Hawaiian donated the use of two wide-body jets to provide free, roundtrip, non-stop flights between New York and Honolulu for the special visit.
August 9, 2001
Hawaiian Airlines Rated One of America’s Best for Third Straight Year in Travel + Leisure Readers’ Survey
For the third straight year, readers of Travel + Leisure magazine have ranked Hawaiian Airlines in the Top 3 of the nation’s airlines. This latest accolade is one of many the airline has won for its quality of service, which includes being ranked in the Top 10 of domestic airlines for nine consecutive years in Condé Nast Traveler’s Readers’ Choice Survey.
March 23, 2001
Zagat Survey Names Hawaiian Airlines as Best U.S. Premium Airline
Hawaiian Airlines scored the highest number of points and won Best Overall honors in the 2001 Zagat Survey of Premium U.S. Airlines. Hawaiian took first place in the service and food categories, and finished only one point behind the winner in the category of comfort.
