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(English)通訳ボランティア派遣制度 For foreign residents in Ikeda 外国人市民の方へ/池田市ホームページ

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(1)

Volunteer Interpreter

Dispatch Service

This service is to dispatch volunteer interpreters to

administration organizations, welfare institutions and schools in

order to aid foreign residents with limited skill in Japanese.

Now, about 40 volunteers speaking 4 languages are registered.

Ikeda Multicultural Center in the City is in charge of this system.

Flowchart for dispatching volunteer interpreters

1.

Complete the volunteer interpreter dispatch application form and

bring it or send it by mail, facsimile or email to Ikeda Multicultural Center.

You can download the volunteer dispatch application form from the “For

foreign residents” page of Ikeda City site.

URL:

http://www.city.ikeda.osaka.jp/

↓Link on the Ikeda City Council site

2.

Our Center contacts volunteers regarding the nature of the request

and where/when the applicants and volunteers will meet. We also inform

the applicants of the names of the volunteers. If you do not receive any

communication from us within 2 or 3 days after applying, your application

form might not have been received so please contact us.

3.

On the appointed date, the volunteers and applicants meet and the

requirements are carried out.

(2)

1 Request

Please request the volunteer interpreter one week before the requested date. If there is not enough

time, please contact us.

2 What languages are available?

Indonesian, English, Korean and Chinese.

3 What can volunteers help?

Procedures and inquiries at public organizations in Ikeda City, such as administration organizations,

welfare institutions and schools. Interpretation of Medical treatments and school classes etc. which

need professional interpretation skills are not available.

4 When can we dispatch volunteers?

In principle, we can dispatch volunteers for up to two hours from Monday to Friday between 8:45am

and 5:15pm (except holidays). If you require volunteers on weekends and holidays, please contact Ikeda

Multicultural Center.

5 Please note the following

・These are willing volunteers, but not professional interpreters.

・If any problems result from interpretations carried out by volunteers, they and Ikeda City cannot be

held responsible.

・If the requested activities are deemed inappropriate for interpretation by our volunteers, the request

for dispatch will be refused.

・If you are late for the appointment and do not inform us immediately, the request for dispatch will be

cancelled.

In this case we may ask you to reimburse their transportation costs.

・Please enquire at Ikeda Multicultural Center if you require the same interpreting services again. We

kindly ask that you do not ask the volunteer for his/her contact details, or to do other work such as

translation, etc. outside his/her working hours.

6 Contact information

Ikeda Multicultural Center

(Ikeda City General Health and Welfare Center 2nd Floor)

3-1-40, Jyonan, Ikeda City 〒563-0025

Telephone: 072-735-7588

Facsimile: 072-735-7589

Email address: imc@city.ikeda.osaka.jp

OPEN: a.m.9:00~p.m.5:00

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